Support Specialist Jobs in London

26 to 50 of 209 Support Specialist Jobs in London

Application Support Specialist

London, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Applications Specialist – SharePoint & SaaS Location: London (Hybrid) Overview: A global life sciences brand is seeking an Applications Specialist with strong SharePoint expertise to support key SaaS platforms. You’ll be part of a forward-thinking digital team, enabling enterprise collaboration and operational efficiency. Role & Responsibilities: Act as the … SharePoint SME, managing configuration, support, and optimisation. Provide 3rd line support for SharePoint, Microsoft 365, and other SaaS tools. Collaborate with stakeholders and vendors to deliver updates and improvements. Create documentation, support integration, and contribute to Agile delivery. In-depth experience with SharePoint Online and Microsoft 365. Knowledge of Workday, Salesforce, Dynamics, and other SaaS platforms. Comfortable More ❯
Posted:

Technical Support Specialist - US shift

London, England, United Kingdom
RELEX Solutions
Join to apply for the Technical Support Specialist - US shift role at RELEX Solutions . About RELEX RELEX Solutions is a leading provider of retail optimization software, offering improved demand forecasting and supply chain solutions. This position focuses on our Space & Assortment business, creating and optimizing planograms for retail stores. About The Role We are seeking a full … time Technical Support Specialist to join our UK Stoke office for the US shift. You will be part of a global support team, managing customer issues across various technologies, primarily supporting our Space & Assortment platform. Your role involves ticket management, customer interaction, and continuous learning of our applications. Working hours are from 3:00 PM to … automate alerts. Resolve technical issues based on priority and skill level. Document issues and contribute to our knowledge base. Qualifications include fluent English, 2+ years in application or IT support, experience with ticketing systems like JIRA, SQL, Windows Server, and understanding of ITIL and networking basics. Additional advantages include experience with cloud platforms (AWS, Azure), database technologies, scripting, and More ❯
Posted:

Technical Support Specialist - Bloomberg

London, England, United Kingdom
Jobs via eFinancialCareers
Bloomberg Technical Support Specialist (French Speaker) - Financial Solutions Bloomberg's Technical Support specialists are the best in global front-line support. They support Bloomberg's products and services across multiple connectivity mediums. This high-profile team requires top technical troubleshooting skills. Role Overview: As a Technical Support Specialist, you will provide top-tier technical … markets, this opportunity is for you. Key Responsibilities: Be proactive with a passion for technology and continuous learning Manage multiple tasks in a dynamic environment Provide exceptional customer service Support Bloomberg's software, network, and hardware, coordinating with clients and partners Maintain Bloomberg's private IP network, including connectivity and infrastructure Integrate and support Bloomberg products/services More ❯
Posted:

Bloomberg Technical Support Specialist (Japanese Speaker) - Financial Solutions

London, United Kingdom
Avature
Bloomberg Technical Support Specialist (Japanese Speaker) - Financial Solutions Location: London Business Area: Sales and Client Service Ref #: Description & Requirements Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across multiple connectivity mediums. We are a high-profile team that … requires the best in technical troubleshooting. What's The Role? As a Technical Support Specialist, you will provide both new and existing Bloomberg clients with platinum technical service. You'll offer sophisticated technical skills to resolve issues and work closely with a range of partners to deliver access to the Bloomberg infrastructure while meeting our clients' connectivity needs. … self-starter with a passion for technology and a desire to continue to learn Have proficiency at multitasking in a dynamic environment Be dedicated to providing exceptional customer service Support Bloomberg's software, network and hardware offerings while coordinating with clients and partners Fix, supervise, handle, and maintain all Bloomberg's private IP network including connectivity and infrastructure Integrate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Specialist

London, England, United Kingdom
Hybrid / WFH Options
Operam Academy
000+ industry professionals in over 65 countries and have an ambitious growth strategy to significantly increase our global reach. The Opportunity We are looking for a skilled Technical Support Specialist to join our team to provide exceptional 1st and 2nd line support to our online learning management system (LMS) customers and take a lead role in supporting … days, plus an added day every two years of service (up to 5 additional days). The Role Your key responsibilities will include (but are not limited to): Customer Support: Provide 1st and 2nd line technical support to LMS customers. Troubleshoot and resolve technical issues related to the LMS platform. Escalate complex issues to higher-level support when necessary. Create and update user guides, FAQs, and other support documentation. Ensure timely and effective resolution of customer queries and issues. Business Systems Support: Lead the support and maintenance of internal business systems, including the Microsoft 365 suite of tools. Collaborate with internal teams to identify and resolve system issues. Perform system upgrades, patches, and More ❯
Posted:

Technical Support Specialist (Previous Relevant Experince is Required)

London, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Technical Support Specialist (Previous Relevant Experince is Required), surrey col-narrow-left Client: Telent Location: surrey, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Service Desk Analyst Telent are looking for a … have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in a great place to expand our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will … internal logistics application process Coordinate/arrange and schedule Engineers or Field Engineering resources to customer sites Maintain rapport with our customers by displaying a detailed understanding of their support requirements and contracts Maintain high levels of incident ownership throughout the Incident Lifecycle to a satisfactory customer resolution Liaise pro-actively with suppliers or partner vendors and escalate where More ❯
Posted:

Bloomberg Technical Support Specialist (Japanese Speaker) - Financial Solutions London, GBR

London, United Kingdom
Bloomberg L.P
Bloomberg's Technical Support specialists are the very best in global front line support. We are responsible for supporting Bloomberg's variety of products and services across multiple connectivity mediums. We are a high-profile team that requires the best in technical troubleshooting. What's The Role? As a Technical Support Specialist, you will provide both new … self-starter with a passion for technology and a desire to continue to learn Have proficiency at multitasking in a dynamic environment Be dedicated to providing exceptional customer service Support Bloomberg's software, network and hardware offerings while coordinating with clients and partners Fix, supervise, handle, and maintain of all Bloomberg's private IP network including connectivity and infrastructure … Integrate and support Bloomberg products and services into our clients' environments including fixing and debugging application issues Troubleshoot hardware on virtual environments (VMWARE, CITRIX, etc.) Demonstrate excellent stakeholder management skills when taking care of telco vendors globally (AT&T, Verizon, Telefonica, BT) to report and raise service impact issues on tail circuits Multitask to prioritize a high volume of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead IT Support Specialist

London, United Kingdom
Trustpilot, Inc
and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. The Lead IT Support Specialist is a crucial role within our international organisation, responsible for providing advanced technical support within the IT support team, which includes colleagues based in various … global locations. This position involves resolving complex technical issues, mentoring support staff, both locally and remotely, contributing to the development of global support processes and documentation, and ensuring a high level of customer satisfaction. The Lead IT Support Specialist will act as an escalation point for challenging technical problems, and for stakeholders, and will play a … key role in maintaining the efficiency and effectiveness of the IT support function. What you'll be doing: Serve as the primary point of escalation for complex technical issues Provide advanced diagnosis and resolution for hardware, software, and system-related issues, Mentor IT support staff, providing guidance and training. Participate in the creation and implementation of IT support More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Specialist (Bilingual - English/Spanish) London, UK

London, United Kingdom
Yext
Technical Support Specialist (Bilingual - English/Spanish) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the … why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced … technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Applications Support Specialist

London, England, United Kingdom
Surrey Satellite Technology Ltd
Responsible For Providing comprehensive support for key applications, ensuring their optimal performance, and assisting users with functional and technical issues. Key Purpose of Job Ensure the core applications (ERP ecosystem) are fully administered and supported. The role will start during the final rollout and commissioning of the system and as such will develop key knowledge that will be critical … for the longer-term support of the application. Key Tasks Provide day-to-day support for Core Applications, including troubleshooting and resolving technical issues. Be the main point of contact (1 st line – password and access requests; 2 nd line – break fix, configuration), assisting end-users with system-related queries and providing training as needed. Monitor system performance … ensuring minimal disruption to business operations. Manage Customer Influence requests and internally communicate 3 rd party upcoming releases for the purposes of facilitating process optimisation and improvement. Encourage and support the business to align with Best Practices and ensure technical debt is kept to a minimum within the solution. Maintain detailed documentation of system configurations, processes, and procedures. Work More ❯
Posted:

Technical Support Specialist (Bilingual - English/Spanish)

London, United Kingdom
Yext
why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced … technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's … ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Support Specialist

London, United Kingdom
Hybrid / WFH Options
Pitchbook
curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! PitchBook's Customer Support Specialist Tier 1 provides direct customer support via phone, email, and chat to existing PitchBook clients. You will work with the support team to troubleshoot customer … email contacts from customers Achieve contact volume and quality goals measured quarterly Communicate effectively, both written and verbally, to ensure smooth resolution of customer issues Work collaboratively with other support specialists to resolve customer questions and issues Document the details of each interaction in Salesforce to easily research customer issues and inform product improvements Partner with global teams to … ensure continuous support availability during required business hours Support the vision and values of the company through role modelling and encouraging desired behaviours Participate in various company initiatives and projects as requested Skills and Qualifications: Bachelor's degree preferred 1+ years of experience in a customer service role A client-first attitude and enjoy engaging with customers Ability More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

SPECIALIST I, TECHNICAL SUPPORT, TERMINAL

London, England, United Kingdom
Payroc
SPECIALIST I, TECHNICAL SUPPORT, TERMINAL Join to apply for the SPECIALIST I, TECHNICAL SUPPORT, TERMINAL role at Payroc SPECIALIST I, TECHNICAL SUPPORT, TERMINAL 2 days ago Be among the first 25 applicants Join to apply for the SPECIALIST I, TECHNICAL SUPPORT, TERMINAL role at Payroc Job Title Specialist I, Technical Support, Terminal Job Title Specialist I, Technical Support, Terminal Contact Centre Reports To Manager, Technical Support, Operations. Position Overview In this role you will serve as the initial point of contact for our merchants as a part of the Payroc Terminal Support Team. You will work with merchants to solve all of their technical inquiries as … well as coach them to become product experts themselves. Working hours are approximately Monday - Friday from 13:30PM - 22:00PM with a Saturday rotational. Duties And Responsibilities Provide client support via email and telephone. Process all technical enquiries, orders, and general administration timely and accurately. Coach customers to be product experts so they become increasingly self-sufficient. Taking the More ❯
Posted:

Senior IT Support Specialist

London, England, United Kingdom
Robert Walters
SENIOR IT SUPPORT TECHNICIAN Salary: Competitive and based on experience Location: London I'm seeking a Senior IT Support Specialist with expertise in JAMF/MDM support, with approximately 25% of the role focused on Windows machines. This is a temporary, part-time position (20-30 hours per week) with a client in the Mergers & Acquisition … sector. The role initially requires five days onsite in London, transitioning to three days later. Responsibilities include: Providing expert desktop support, cloud application assistance, network infrastructure maintenance, and device management. Mentoring junior technicians and managing onboarding and offboarding processes. Overseeing asset inventories and delivering technical support for macOS and Windows environments. Participating in IT projects to improve processes More ❯
Posted:

Technical Support Specialist

London, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Technical Support Specialist, London (Wembley) Client: PIE Recruitment Location: London (Wembley), United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 28.04.2025 Expiry Date: 12.06.2025 Job Description: Graduate Technical Support Executive - HR Software Progression potential to Customer Success Route into the world of SaaS … for a graduate with some basic work experience, or someone with no degree but 1-2 years experience in desktop support. You will work within a growing team to support customers with software and hardware issues as a 1st line agent. The Company A pioneer in SaaS workforce management and access control solutions, with over 30 years’ experience, helping … thousands of organizations across EMEA operate more efficiently, save money, and ensure safety. The Role As part of the Technical Support Team, you will handle reactive and proactive customer activities, acting as the primary contact via phone and email for support queries. You should be comfortable working in a team and possess strong interpersonal skills. The successful candidate More ❯
Posted:

Technical Support Specialist

London, England, United Kingdom
Hybrid / WFH Options
NFP PEOPLE
Technical Support Specialist Are you a Technical Specialist with a background of providing second and third-line support? This is a great opportunity to join a fun technical team and develop in your career. Position: Technical Support Specialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to £38,000 per annum Contract … and the second round is in person at the Swindon office on 16 July 2025. The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for … and resolving issues and, where appropriate, allocating tasks to other team members; and maintaining the Society’s hardware and software. You will also provide technical guidance to other Technology Support Desk staff members. About You We are looking for someone with experience of: Working within an IT helpdesk environment PowerShell, Microsoft Online (365) and Exchange Online Management modules Migrating More ❯
Posted:

It Support Specialist - Contract

London, England, United Kingdom
Oliver Bernard
Social network you want to login/join with: It Support Specialist - Contract, London col-narrow-left Client: Oliver Bernard Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 3ce9da56d9de Job Views: 18 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: It Support Specialist - Contract EdTech … of our infrastructure and internal networks, and where appropriate take corrective action. Work with external 3rd party suppliers to purchase new IT hardware/software and/or raise support issues, managing them to a successful conclusion. Prioritise, research, manage and deliver a range of IT projects to successful completion, managing stakeholder expectations and communications along the way. Configure More ❯
Posted:

Technical Software Support Specialist

London, United Kingdom
com or call TCS London Office number 02031552100 with the subject line: Application Support Request . Role: Hardware/Software Technical Specialist Job Type: Permanent Hybrid (2-3 days in the office) Full-time Ready to utilize your skills & experience in hardware/software integration like Parcel Lockers, ATM & Kiosks? Join us as a Hardware/Software Technical … Specialist. TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that … matters, through challenging projects which demand ambitious innovation and thought leadership. The Hardware/Software Technical Specialist will be responsible for troubleshooting, and ongoing maintenance of parcel lockers, KIOSK, ATM systems with integrating IT systems. This role combines a deep understanding of hardware and software systems with the ability to provide high-level technical support and problem-solving More ❯
Posted:

Helpdesk Support Specialist

London, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Job Title: Junior Helpdesk/IT Support Desktop Specialist We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position suitable for candidates with 2 to 4 years of … offering exposure to an enterprise computing environment. The ideal candidate should possess good technical troubleshooting skills and excellent communication skills, both written and oral. Responsibilities include: Provide installation and support for PC and some Apple hardware and software, including peripheral devices such as printers and USB devices. Respond to incoming calls and emails regarding workstation and peripheral performance and More ❯
Posted:

Technical Support Specialist (French Speaking)

London, United Kingdom
NEMETSCHEK AG
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Technical Support Specialist (French speaking) Location: GB At Bluebeam,we empower people toadvancethe way the world is built. We create smart software solutions that make construction sites more efficient, connected and safe and improve the lives of design and construction … professionals everywhere. The Technical Support Specialist , a mid-level Tier 1 software support position, is expected to assist Bluebeam customers via via telephone, chat and email who require help in managing the software licenses and subscriptions of their Bluebeam products, as well as assisting with basic product usage questions. It is essential that the Technical Support Specialist partner with the customer at a professional level, provide effective resources or solutions within a reasonable amount of time, and contribute regularly to the general improvement of the team and the customer experience. This role will be supporting customers in France and EMEA, and applicants must be fluent/native level French speakers. About the Role Serve More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Specialist

London, England, United Kingdom
ZipRecruiter
with their customers. Backed by innovative technology and a drive for excellence, we’re on a mission to redefine customer service. And now, we’re looking for a Technical Support Specialist to help us on our journey. About the Role: As a Technical Support Specialist, you’ll be at the heart of our mission, providing top … You’ll not only be solving technical challenges but also shaping the future of customer engagement through your insights and expertise . What You’ll Do: Deliver exceptional technical support via Phone, Email, WebChat, and WhatsApp, ensuring every client feels valued and understood. Become an expert in our products, from integrations to the intricacies of our bespoke omni-channel … CRM platform. Stay current with Daktela’s product updates and support best practices to provide top-tier technical assistance. Use your technical know-how and problem-solving skills to troubleshoot and provide innovative solutions. Handle customer queries professionally, ensuring technical issues are resolved efficiently to maintain high customer satisfaction. Proactively suggest and implement improvements in support processes to More ❯
Posted:

End User Support Specialist

City of London, London, United Kingdom
Hybrid / WFH Options
DigiTech Resourcing
with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯
Posted:

End User Support Specialist

London Area, United Kingdom
Hybrid / WFH Options
DigiTech Resourcing
with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯
Posted:

End User Support Specialist

South East London, England, United Kingdom
Hybrid / WFH Options
DigiTech Resourcing
with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯
Posted:

Remote (UK) Technical Support Specialist

London, England, United Kingdom
Hybrid / WFH Options
Hopecompass
businesses offer various career moves to seek new horizons. Welcome to join us and bring your curiosity to life! Full Job Description MedChemExpress has an immediate opening for Technical Support Specialist base in the UK. This is a full time position with career advancement opportunities within the company. You must be available to work from Monday to Friday … and willing to travel. You must be legally working in the UK. Key Responsibilities Sale Support: Provide technical support to EMEA sales teams, helping with sales lead generation, the development of stable customer relationships. Collaborate with product managers to deliver technical training to internal and external sales teams. Represent the company in technical meetings, prepare agendas and minutes … teams to facilitate communication with key accounts and projects, monitor project progression, and prevent technical communication errors and obstacles. Build and maintain long-lasting relationships with key customers. Marketing support: Design, polish, and proofread both physical and digital marketing materials such as monthly emails, landing pages, and brochures to maintain accuracy and consistency in technical information and tone of More ❯
Posted:
Support Specialist
London
10th Percentile
£28,300
25th Percentile
£36,938
Median
£45,000
75th Percentile
£52,500
90th Percentile
£63,750