26 to 50 of 56 Support Specialist Jobs in London

About the role We are join looking for someone to join our dedicated IT service team as a EUC Support Specialist . This is a great opportunity if you have technical acumen and want to join the ever-moving energy industry to give your contribution to Energising a Greener, Fairer Future. We are looking for a skilled IT … Level 2 Desktop Support professional to join our dynamic IT team. Ideally you will have extensive experience in managing and troubleshooting Windows environments, DNS, DHCP, Office packages, Intune, and ITIL processes. This role requires excellent problem-solving skills, a customer-focused attitude, and the ability to work independently and as part of a team. Proven experience in a Level … desktop support within a trading or finance services environment is essential for this role. Our office is located in central London close to Marble Arch. This is an office based role and it is a requirement for the role holder to be in the office 5 days per week. Here is what you will be asked to do: Provide More ❯

About the role We are join looking for someone to join our dedicated IT service team as a EUC Support Specialist . This is a great opportunity if you have technical acumen and want to join the ever-moving energy industry to give your contribution to Energising a Greener, Fairer Future. We are looking for a skilled IT … Level 2 Desktop Support professional to join our dynamic IT team. Ideally you will have extensive experience in managing and troubleshooting Windows environments, DNS, DHCP, Office packages, Intune, and ITIL processes. This role requires excellent problem-solving skills, a customer-focused attitude, and the ability to work independently and as part of a team. #LI-CET Proven experience in … a Level 2 desktop support within a trading or finance services environment is essential for this role. Our office is located in central London close to Marble Arch. This is an office based role and it is a requirement for the role holder to be in the office 5 days per week. Here is what you will be asked More ❯

Job Title: Onsite Product Support Specialist Job Type: Permanent Salary: £40-50k Working arrangement: 5 days a week onsite Office Location: Central London About the Client An intermediary in the financial services industry that’s become a leading provider of responsible asset facilitation services across a diverse range of products and instruments in both the primary and … secondary markets. About the Role: A Product Support role, focussing primarily on a market-leading, real-time trade and post-trade services platform which provides continuous coverage and enables clients worldwide to purchase from a responsible, diverse asset inventory via a secure, web-based portal for onward sale to their own clients and counterparties. Key responsibilities include: To elicit … analyse and document business requirements for clients Support of development, testing and implementation of changes to the platform Support Clients On-Boarding and client testing requirements Providing application demos to clients Required Skills and Experience Strong analytical skills (Business Analysis background preferred) Ability to relay requirements and interact with developers Knowledge of the SDLC and experience of managing More ❯

Free Will writing service Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Discounted Travel Educational trips We are looking for a Travel Support Specialist to join our Travel division at an exciting time in its journey where two recently travel management Companies have merged (Good Travel Management and CT Travel Group … role will include: Customer Service Excellence: Act as the first point of contact for internal and external users requiring assistance with travel technology platforms. Provide timely, empathetic, and effective support to resolve issues and enhance user satisfaction. Change Management: Support the rollout of new technologies and system enhancements by coordinating testing, training, and communication. Ensure smooth transitions by … anticipating user needs and mitigating resistance to change. Problem Solving & Technical Support: Troubleshoot technical issues across booking tools, mid-office systems, and integrations. Collaborate with vendors and internal teams to resolve complex problems and implement sustainable solutions. Knowledge Sharing & Training: Develop and deliver training sessions, user guides, and best practice documentation. Promote knowledge transfer within the team and across More ❯

Free Will writing service Employee Referral Scheme Employee Service Award Scheme Employee Volunteering and matched charitable donations Social events Discounted Travel Educational trips We are looking for a Travel Support Specialist to join our Travel division at an exciting time in its journey where two recently travel management Companies have merged (Good Travel Management and CT Travel Group … role will include: Customer Service Excellence: Act as the first point of contact for internal and external users requiring assistance with travel technology platforms. Provide timely, empathetic, and effective support to resolve issues and enhance user satisfaction. Change Management: Support the rollout of new technologies and system enhancements by coordinating testing, training, and communication. Ensure smooth transitions by … anticipating user needs and mitigating resistance to change. Problem Solving & Technical Support: Troubleshoot technical issues across booking tools, mid-office systems, and integrations. Collaborate with vendors and internal teams to resolve complex problems and implement sustainable solutions. Knowledge Sharing & Training: Develop and deliver training sessions, user guides, and best practice documentation. Promote knowledge transfer within the team and across More ❯

Job Title: Information Requirements Support Specialist Location: Central London Offices(with hybrid flexibility) Start Date: Aug 2025 Contract Duration: 12 Months Salary: Competitive Day Rate Inside IR35 About the Project: Join the Largest Nuclear Infrastructure Project in Europe, a groundbreaking initiative to deliver zero-carbon energy for millions of homes. This ambitious project involves a dynamic workforce driving … innovation and excellence in engineering, construction, and commissioning, with a strong focus on safety, quality, and sustainability. Job Purpose: We are seeking two Information Requirements Support Specialists to join our central Data and Information Management Team. This role is pivotal in supporting the rollout of consistent information management practices across the project and its tier 1 supply chain. You … drive adoption of information management protocols. Produce reports and presentations to communicate progress, risks, and opportunities to the Information Management Lead. Develop user-friendly training materials and guidance to support EIR implementation. Monitor and report on delivery performance, providing weekly updates to the Data and Information Management Team. Ensure all project materials and evidence are stored in the designated More ❯

why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! At Yext, the Technical Support Team is a group of technically savvy, social people who enjoy helping customers and solving complex problems! Core responsibilities include assisting our clients on the Yext platform, troubleshooting advanced … technical issues in real-time and providing best practices. As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines. Your role is to support those client's … ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies and ensure alignment to the SLA Provide platform configuration and More ❯

Our client is a hugely successful global software organization with UK headquarters located in London. They are now seeking an experienced Sales Support Specialist for a 12-month contract. This is a hybrid role with 3 days a week in their stunning offices in Victoria. Responsibilities Provide troubleshooting assistance for customer orders and related problems. Manage sales tracking … record of sales trends. Liaise with account managers to develop specific sales strategies Assist with with new product and feature launches and ensure sales team is on board. Provide support when needed to help and organise events. Skills required Proven work experience as a Sales support specialist. Experience with ERP and CRM systems including Salesforce. Proficiency with MS More ❯

Our MSP client is looking for a 2nd Line Apple Mac Support specialist to join their team based in London. Your duties and responsibilities will be: Efficiently manage and prioritise support tickets, ensuring resolutions align with SLA targets, troubleshooting and resolving Apple Mac issues. Adhere strictly to service processes Maintain accurate, comprehensive ticket records and consistently update … issues appropriately, ensuring tickets are detailed for efficient handover Persistently work towards solutions, while recognising when escalation is necessary Aim to meet daily ticket resolution goals Provide on-site support Diagnose and resolve technical issues following best practice protocols Stay informed about emerging IT trends and technologies It is expected that you will have at least 4 years' experience … of working in a Mac help desk environment with the last 2 years working at 2nd line. You will have solid experience of Mac support with JAMF, JumpCloud and Addigy coupled with Windows desktop and server experience. In addition you will have some experience of the following - MS365, AWS, DHCP and DNS. This role is 100% on-site based More ❯

NuORDER by Lightspeed is looking for an Integration Support Specialist to join our Service Delivery team in Europe! In this role, you will be responsible for driving the successful development of solution infrastructure and the completion of data integration projects that automate the flow of data between NuORDER and other systems, or that customize the NuOrder purchasing workflow. … an effort to discover alternative workflows, highlight changes, and gather technical specifications that directly address a client's data needs Working cross functionally to deliver projects, find solutions, and support larger integration initiatives We're creative, innovative, and helping businesses become more efficient. Ensuring that each member of our team feels fulfilled and on track to become the very More ❯

Exciting opportunity to work with a Big4 Tech Company as a Support Specialist, based in London! 8 months contract London, UK (5 days onsite) Support the expansion and operational excellence of the program by identifying, vetting, and onboarding partners while ensuring seamless integration with existing delivery infrastructure. Ongoing management of the partner. Key Responsibilities: * Identify and evaluate … program standards * Lead the onboarding process, coordinating with partner teams to establish necessary infrastructure and systems * Manage documentation and compliance requirements for new partner setup * Provide ongoing partner management support, serving as the primary point of contact for operational issues * Monitor partner performance metrics and implement improvements as needed * Troubleshoot operational challenges and develop solutions to enhance program efficiency More ❯

Exciting opportunity to work with a Big4 Tech Company as a Support Specialist, based in London! 8 months contract London, UK (5 days onsite) Support the expansion and operational excellence of the program by identifying, vetting, and onboarding partners while ensuring seamless integration with existing delivery infrastructure. Ongoing management of the partner. Key Responsibilities: * Identify and evaluate … program standards * Lead the onboarding process, coordinating with partner teams to establish necessary infrastructure and systems * Manage documentation and compliance requirements for new partner setup * Provide ongoing partner management support, serving as the primary point of contact for operational issues * Monitor partner performance metrics and implement improvements as needed * Troubleshoot operational challenges and develop solutions to enhance program efficiency More ❯

NuORDER by Lightspeed is looking for an Integration Support Specialist to join our Service Delivery team in Europe! In this role, you will be responsible for driving the successful development of solution infrastructure and the completion of data integration projects that automate the flow of data between NuORDER and other systems, or that customize the NuOrder purchasing workflow. … an effort to discover alternative workflows, highlight changes, and gather technical specifications that directly address a client's data needs Working cross functionally to deliver projects, find solutions, and support larger integration initiatives We're creative, innovative, and helping businesses become more efficient. Ensuring that each member of our team feels fulfilled and on track to become the very More ❯

million users across 200 countries have produced hundreds of millions of images using Recraft, and we're just getting started. Join a universe of professional opportunities, develop and support large-scale projects, and shape the future of creativity. We are committed to making Recraft an essential, daily tool for every designer and setting the industry standard. Our mission is … them with innovative tools to turn ideas into reality. If you're passionate about pushing the boundaries of AI, we want you on board! Job Description As a Customer Support Specialist at Recraft, you will be the frontline voice supporting our users, answering questions, troubleshooting issues, and providing guidance. You'll work closely with our product and engineering … to the product and development teams based on user reports. Develop and maintain knowledge base articles and help guides for common questions and issues. Track and report on customer support metrics, such as response times, resolution rates, and satisfaction. Contribute to a positive and collaborative customer support team culture. Requirements Passion for design and helping others succeed with More ❯

Finance Systems Specialist - £80k - £90k + Excellent Benefits Top Financial Services Firm - Central London The Opportunity My client, a well-established financial services advisory firm, needs a Finance Systems Specialist to join their Application Support function. This is a brilliant role for someone with strong Sage Intacct and Concur experience who wants to take ownership of finance … Day Troubleshoot and fix issues with Sage Intacct, Concur, and other finance systems Handle user access requests and system configurations Run daily checks on data integrity and system processes Support month-end/year-end activities when systems need to be rock solid Work with Finance teams to understand what they need from the systems Projects & Development Lead system … train users on system changes The Technical Bit Manage system configurations, user permissions, and security settings Monitor performance and fix bottlenecks Work with the Software Engineering team on integrations Support audits by providing system evidence and documentation What You Need Must Haves: Hands-on technical experience with Sage Intacct and Concur (not just using them, but configuring/administering More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Finance Systems Application Support Analyst (Sage) | Global Finance Firm | Permanent | Hybrid | City of London | Up to £95,000 + Bonus + Excellent Benefits This role supports the Finance department within an established and growing financial investment organisation. The successful finance systems application support analyst will have the opportunity to liaise with the Finance Director to help shape and … improve their finance systems and processes. Our client is seeking a talented finance application support analyst, ideally with a background in accounting (professional accounting qualifications a bonus) or a strong history of supporting finance systems within an accounting environment. You will get involved with: Providing technical support for their financial systems, specifically Sage Intacct and Concur, ensuring all … of the financial platforms and systems in place Working with external vendors for high level fixes and systems enhancements Performing financial system reviews and identifying areas of continuous improvement Support and development of in-house database applications, creating reports and documenting processes Knowledge & Skills Required: Strong background in supporting Accountancy and Finance applications Ideally have an expert knowledge of More ❯

Role overview: Trade Support for Buy Side Client (London) Ideally 2 - 5 years experience in trade support. Manage global trading platform readiness: pre-trading & post-trading Provide monitoring and support for end-to-end transaction flow across the trading platform A clear understanding of Trade Lifecycle for ETD/OTC products is a must Quickly identify, analyse and … correct alerts & issues and/or escalate to minimize trade flow impact and pre-empt outages A Trade support background in Investment bank, Brokerage or Exchange is preferred Manage users requests: track requests, review approvals, updates, resolution, closure, etc. Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration … with internal and external teams Key responsibilities & qualifications Hands on trade flow support experience essential (Trade flow lifecycle) Proficient in Linux OS Essential Previous Experience using OMS/EMS Trading applications - Essential Proficiency with Bash and a scripting language such as Python or Perl Detailed practical knowledge of FIX. Ideally, familiarity with native exchange protocols Experience in SQL (PostgreSQL More ❯

Finance Systems Application Support Analyst (Sage) | Global Finance Firm | Permanent | Hybrid | City of London | Up to £95,000 + Bonus + Excellent Benefits This role supports the Finance department within an established and growing financial investment organisation. The successful finance systems application support analyst will have the opportunity to liaise with the Finance Director to help shape and … processes. Our client is seeking a talented finan https://userfiles/Computappoint/WebContent/1.Perm%20Advert%20branding.png created=25-02-13-09-27-50 ce application support analyst, ideally with a background in accounting (professional accounting qualifications a bonus) or a strong history of supporting finance systems within an accounting environment. You will get involved with … Providing technical support for their financial systems, specifically Sage Intacct and Concur, ensuring all relevant features are leveraged to ensure business success Working with senior stakeholders to help shape the roadmap of the financial platforms and systems in place Working with external vendors for high level fixes and systems enhancements Performing financial system reviews and identifying areas of continuous More ❯

away from reservations, this role is perfect for a Business Travel Consultant with great GDS knowledge who has a passion for technology and wants to share their knowledge and support with clients and in-house staff. The position of Travel Technology Support is one in which you’ll be delivering 1st level technical support to both your … things travel and technology, you’ll be natural problem solver and have an ability to relate to and explain resolutions to users of the systems. As a Travel Technology Support Consultant, your role will include: Being the first point of contact for internal technical queries and either solving the issue yourself or escalating to the relevant team Setting up … and testing systems Working with a multitude of systems including Galileo, Amadeus, Atriis and more Working to deadlines to resolve issues and handle queries efficiently Providing navigational support for online booking systems Working with both external clients of the company and staff - including new starters to the company and longer term employee’s Supporting staff with scripting, updating travel More ❯

professionalism, friendliness, and a willingness to assist Confidence to speak with customer staff at every level - from Jr. Intern to CEO Natural curiosity and a problem-solver Familiarity with support tools such as Zendesk and Jira A plus: 1+ year experience in a customer support role in the travel industry What you'll be doing Gain an expert … level understanding of Duffel's products and share your knowledge with our customers and Duffel colleagues Answer and/or escalate technical support requests that customers submit via email or chat Clarify technical concepts such that customers can understand and process them. Respond promptly, professionally, and clearly to customers in order to achieve internal and contracted SLAs Increase the … percentage of questions that customers can answer themselves by creating and maintaining product support documentation Coordinate with Duffel tech team to raise support requests with travel suppliers as required to solve customer problems Influence Duffel's product roadmap by reporting common support themes and suggesting improvement ideas What you can expect from us We're dedicated to More ❯

We're looking for someone to join our Global Customer Support team, with the main focus on processing escalated queries via email. This is a junior-mid role, ideal for someone who's at the beginning of their career, with a few years of Customer Service experience in Finance, Financial Services or a related field. If this is something … teams and the customer. Understanding who our ClearScore and DriveScore users are and seeking to exceed their needs. Skills we'd love you to have Strong writing skills - Customer Support Specialists are primarily providing customer service in writing, so this is essential for being successful in this role Excellent command of English language Some customer support experience in … apply and our Talent team will be happy to share more. 25 paid holidays and a "duvet day" on your birthday Private health and dental cover - including mental health support through Bupa GP office visits Up to 6% matched pension Regular Lunch and Learns with guest speakers Dog-friendly office Daily breakfast and free snacks Access to discounts via More ❯

Apple Business Manager account Qualifications: At least 2-4 years of experience managing mobile devices Experience with iOS Apple Devices Excellent communication and organizational skills Ability to learn and support new systems and applications Experience with Microsoft Office including Outlook and Excel Requirements: Associates degree from a two-year college or technical equivalent Experiences with other MDM platforms (MobileIron More ❯

Overview The L1 Support Engineer serves as the first point of contact for users seeking technical assistance. They provide basic Aurora troubleshooting, resolving routine issues and escalating complex problems to other support teams. This is a hybrid role based in our London office. Responsibilities Respond to Help Desk (Service Desk and SNOW) tickets, calls, and chatbot in a … different SaaS applications and resources Responding to and resolving common user issues related to SaaS applications, such as login problems, application errors, or basic feature usage questions Providing initial support for Office 365 services (Email, OneDrive, Teams, SharePoint), including basic configuration and troubleshooting Escalate complex or unresolved issues to appropriate L2 or L3 support teams following established procedures … and escalation paths Provide excellent customer service and communication Participate in regular standup meetings and update on issue status Qualifications 1+ years of experience in a helpdesk or IT support role Familiarity with ticketing systems such as ServiceNow, Service Desk Exposure to Kubernetes, Docker, and Grafana in a support or learning environment Basic understanding of SaaS concepts and More ❯

per annum Are you a tech enthusiast who loves automation and Linux who's ready for a thrilling career? A cutting-edge hedge firm is looking for a Systems Support Professional. This position provides an entry point to a fascinating technological adventure that starts with scripting for automation, offering excellent desktop assistance, and maintaining Linux installations. The candidate will … advance inside the organisation to become a Systems Engineer, where they will learn all about Linux engineering and provide support for cloud infrastructure. This is the ideal chance for individuals who are ready to advance their careers in a dynamic, tech-focused setting! You will join a cutting-edge hedge fund whose success is driven by technology and innovation. … team that places a high importance on personal development, innovation, and creativity. You will be at the centre of the business's technological activities in the capacity of Systems Support Specialist. Maintaining and debugging Linux systems, using scripts to automate processes, and offering excellent desktop assistance are among the duties involved. As your abilities grow, the position will encompass More ❯