professional with deep contact centre expertise to lead complex customer engagement platform implementations. you'll work with cutting-edge technologies, including NICE CXone, Genesys, Avaya, and Cisco, while mentoring technical teams and delivering transformational solutions for major enterprise clients. The role offers hybrid flexibility and the chance to shape the future of customer experience technology in a dynamic, client … focused environment. Key Responsibilities: Drive end-to-end technical execution of contact centre deployments across voice and digital communication channels, ensuring solutions meet performance and scalability requirements Configure, optimise, and resolve issues related to SIP trunking, public switched telephone networks, session border controllers, and private branch exchange systems Implement and customise contact centre solutions within NICE CXone, Genesys Cloud … and intelligent call distribution strategies Architect and deliver seamless integrations between telephony platforms and customer relationship management systems using REST/SOAP APIs and web services Act as primary technical escalation resource for complex infrastructure challenges while coaching and developing junior team members and technical consultants Lead technical discovery sessions with enterprise clients, translate business requirements into More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Computappoint
professional with deep contact centre expertise to lead complex customer engagement platform implementations. You'll work with cutting-edge technologies, including NICE CXone, Genesys, Avaya, and Cisco, while mentoring technical teams and delivering transformational solutions for major enterprise clients. The role offers hybrid flexibility and the chance to shape the future of customer experience technology in a dynamic, client … focused environment. Key Responsibilities: Drive end-to-end technical execution of contact centre deployments across voice and digital communication channels, ensuring solutions meet performance and scalability requirements Configure, optimise, and resolve issues related to SIP trunking, public switched telephone networks, session border controllers, and private branch exchange systems Implement and customise contact centre solutions within NICE CXone, Genesys Cloud … and intelligent call distribution strategies Architect and deliver seamless integrations between telephony platforms and customer relationship management systems using REST/SOAP APIs and web services Act as primary technical escalation resource for complex infrastructure challenges while coaching and developing junior team members and technical consultants Lead technical discovery sessions with enterprise clients, translate business requirements into More ❯
Chapter Leads across IT and functional areas. YOU'RE GOOD AT Dealing with current technology and willing to know "what's coming next" in terms of disruptive technologies Fostering technical culture and build high performing team Leading QA Engineering teams/chapters driving business outcomes by building robust testing & quality assurance strategies. Taking long-term view on managing tech … competency resourcing and vendors, including considering large change initiatives and/or changes in demand Overseeing technicalarchitecture, tooling, & systems in coordination with Enterprise Architecture, and ensures compliance with technology standards, tools, and guardrails Focusing on delivering agreed-upon business results and customer value Operating with a transparency mindset, communicating clearly and openly both above and below … With IT CTO and Digital Engineering Platform Portfolio Lead Quality Engineering Chapter Leads and Tech Area Leads of Digital Products Organization Your whole team, by setting their technological strategy, architecture, tooling, & systems, ensuring that you provide the best technology solutions Agile Coaches, that will ensure that you adopt agile principles, mindset and ways of working into your daily routine More ❯
us to shape the technology powering the frontline workforce. Connect by Cocentric is growing fast – and we’re looking for a hands-on Platform Engineering Manager to shape its technical future. Connect bridges HR systems and digital tools to give frontline employees seamless, secure access – without email addresses or complexity. Backed by recent funding and used by some of … the UK’s biggest brands, the platform is scaling fast. As our Platform Engineering Manager, you’ll work at the intersection of engineering, product, and customer delivery – setting technical direction, guiding architectural decisions, and helping scale a secure, modular, and high-performing platform. You’ll lead on everything from architecture and infrastructure to mentoring engineers and helping shape … the product roadmap. WHAT YOU WILL DO Design, lead, and evolve the technicalarchitecture of the Connect platform Make decisions on tech stack, infrastructure, frameworks, and integration approaches Collaborate closely with the Head of Connect to align architecture with roadmap priorities Provide hands-on technical leadership – contributing code, conducting reviews, and guiding decisions Mentor and support More ❯
City of London, Greater London, UK Hybrid / WFH Options
Cocentric
us to shape the technology powering the frontline workforce. Connect by Cocentric is growing fast – and we’re looking for a hands-on Platform Engineering Manager to shape its technical future. Connect bridges HR systems and digital tools to give frontline employees seamless, secure access – without email addresses or complexity. Backed by recent funding and used by some of … the UK’s biggest brands, the platform is scaling fast. As our Platform Engineering Manager, you’ll work at the intersection of engineering, product, and customer delivery – setting technical direction, guiding architectural decisions, and helping scale a secure, modular, and high-performing platform. You’ll lead on everything from architecture and infrastructure to mentoring engineers and helping shape … the product roadmap. WHAT YOU WILL DO Design, lead, and evolve the technicalarchitecture of the Connect platform Make decisions on tech stack, infrastructure, frameworks, and integration approaches Collaborate closely with the Head of Connect to align architecture with roadmap priorities Provide hands-on technical leadership – contributing code, conducting reviews, and guiding decisions Mentor and support More ❯
london, south east england, united kingdom Hybrid / WFH Options
Cocentric
us to shape the technology powering the frontline workforce. Connect by Cocentric is growing fast – and we’re looking for a hands-on Platform Engineering Manager to shape its technical future. Connect bridges HR systems and digital tools to give frontline employees seamless, secure access – without email addresses or complexity. Backed by recent funding and used by some of … the UK’s biggest brands, the platform is scaling fast. As our Platform Engineering Manager, you’ll work at the intersection of engineering, product, and customer delivery – setting technical direction, guiding architectural decisions, and helping scale a secure, modular, and high-performing platform. You’ll lead on everything from architecture and infrastructure to mentoring engineers and helping shape … the product roadmap. WHAT YOU WILL DO Design, lead, and evolve the technicalarchitecture of the Connect platform Make decisions on tech stack, infrastructure, frameworks, and integration approaches Collaborate closely with the Head of Connect to align architecture with roadmap priorities Provide hands-on technical leadership – contributing code, conducting reviews, and guiding decisions Mentor and support More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Cocentric
us to shape the technology powering the frontline workforce. Connect by Cocentric is growing fast – and we’re looking for a hands-on Platform Engineering Manager to shape its technical future. Connect bridges HR systems and digital tools to give frontline employees seamless, secure access – without email addresses or complexity. Backed by recent funding and used by some of … the UK’s biggest brands, the platform is scaling fast. As our Platform Engineering Manager, you’ll work at the intersection of engineering, product, and customer delivery – setting technical direction, guiding architectural decisions, and helping scale a secure, modular, and high-performing platform. You’ll lead on everything from architecture and infrastructure to mentoring engineers and helping shape … the product roadmap. WHAT YOU WILL DO Design, lead, and evolve the technicalarchitecture of the Connect platform Make decisions on tech stack, infrastructure, frameworks, and integration approaches Collaborate closely with the Head of Connect to align architecture with roadmap priorities Provide hands-on technical leadership – contributing code, conducting reviews, and guiding decisions Mentor and support More ❯
an experienced Solution Architect to take full ownership of AWS Cloud solution delivery. This is a critical role requiring someone who can hit the ground running and lead the technicalarchitecture from conception through to implementation. Key Responsibilities Take end-to-end ownership of the solution architecture and delivery Design and produce High-Level Design (HLD) documentation … Create comprehensive solution design documentation Define and document technical requirements Provide oversight of testing strategies and implementation Ensure architectural integrity throughout the project lifecycle Collaborate with stakeholders to ensure solutions meet business objectives Guide development teams on best practices and architectural standards Essential Requirements Proven experience as a Solution Architect with AWS Cloud technologies Strong track record of producing … experience taking ownership of end-to-end solution delivery Expertise in requirements gathering and analysis Experience providing testing oversight and quality assurance Excellent communication skills with ability to engage technical and non-technical stakeholders Must be available to start immediately Able to work outside IR35 How to Apply If you're an experienced Solution Architect looking for your More ❯
Summer-Browning Associates are currently supporting our Central Government client who are seeking a Technical Architect on an AI programme, for an initial 6 month contract Service Location: London (successful candidate must be able to travel to London once per week) We're looking for people with a passion for public service and the skills to make a difference … and who have: Minimum of 10 years in technicalarchitecture on the enterprise level. Experience working in interdisciplinary teams to design and deliver solutions. Extensive experience in AI/ML architecture and system design (minimum 2 years) with proven expertise in hands-on coding AI solutions. Deep knowledge of machine learning frameworks, cloud platforms (AWS, Azure, GCP … single sign-on (SSO) authentication protocols Deep knowledge about costing of AI models to produce reasonable ROI and modular reusable services with moderate level of maintenance. Understanding of data architecture, API design, and microservices patterns Knowledge of government technology standards and security frameworks Working knowledge about appropriate Data Ethics Frameworks for AI initiatives, ensuring responsible and transparent AI deployment More ❯
Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and … Coralogix are key in meeting our customers' expectations and helping them utilize their observability and security data. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our Solution Engineers are trusted advisors and consult our customers upon their monitoring, security & observability journey. Solution Engineers are senior-level roles and are expected to … professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite. Responsibilities Work with our account executives to plan, prepare and execute deals in complex and technical sales cycles Deliver clear presentations and demos that communicate the product uniqueness and the problems it solves Manage the technicalMore ❯
ServiceNow Technical Architect – Senior Manager London (Hybrid) Competitive Salary + Excellent Package Join a market-leading digital transformation practice that’s redefining how enterprise clients use ServiceNow to drive innovation, service excellence, and AI-enabled performance. You’ll work with global brands, designing complex technical architectures and leading delivery teams that bring the platform’s full potential to … life. 🔍 What you’ll be doing Architect and design end-to-end ServiceNow solutions across multiple domains, driving technical excellence and scalability. Lead and mentor teams of ServiceNow developers, embedding best-practice coding and architectural standards. Act as a trusted advisor to senior stakeholders, translating complex challenges into actionable ServiceNow solutions. Oversee integration across Cloud platforms (AWS, Azure, GCP … and enterprise systems. Support pre-sales and delivery assurance, shaping technical strategy for high-impact transformation programmes. 💡 Experience required Deep experience in ServiceNow TechnicalArchitecture and Development (5+ years). Proven leadership of ServiceNow delivery teams in enterprise-scale projects. 5+ ServiceNow CIS certifications and strong multi-product exposure (beyond ITSM). Advanced scripting and integration capability More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
ServiceNow Technical Architect – Senior Manager London (Hybrid) Competitive Salary + Excellent Package Join a market-leading digital transformation practice that’s redefining how enterprise clients use ServiceNow to drive innovation, service excellence, and AI-enabled performance. You’ll work with global brands, designing complex technical architectures and leading delivery teams that bring the platform’s full potential to … life. 🔍 What you’ll be doing Architect and design end-to-end ServiceNow solutions across multiple domains, driving technical excellence and scalability. Lead and mentor teams of ServiceNow developers, embedding best-practice coding and architectural standards. Act as a trusted advisor to senior stakeholders, translating complex challenges into actionable ServiceNow solutions. Oversee integration across Cloud platforms (AWS, Azure, GCP … and enterprise systems. Support pre-sales and delivery assurance, shaping technical strategy for high-impact transformation programmes. 💡 Experience required Deep experience in ServiceNow TechnicalArchitecture and Development (5+ years). Proven leadership of ServiceNow delivery teams in enterprise-scale projects. 5+ ServiceNow CIS certifications and strong multi-product exposure (beyond ITSM). Advanced scripting and integration capability More ❯
london, south east england, united kingdom Hybrid / WFH Options
Anson McCade
ServiceNow Technical Architect – Senior Manager London (Hybrid) Competitive Salary + Excellent Package Join a market-leading digital transformation practice that’s redefining how enterprise clients use ServiceNow to drive innovation, service excellence, and AI-enabled performance. You’ll work with global brands, designing complex technical architectures and leading delivery teams that bring the platform’s full potential to … life. 🔍 What you’ll be doing Architect and design end-to-end ServiceNow solutions across multiple domains, driving technical excellence and scalability. Lead and mentor teams of ServiceNow developers, embedding best-practice coding and architectural standards. Act as a trusted advisor to senior stakeholders, translating complex challenges into actionable ServiceNow solutions. Oversee integration across Cloud platforms (AWS, Azure, GCP … and enterprise systems. Support pre-sales and delivery assurance, shaping technical strategy for high-impact transformation programmes. 💡 Experience required Deep experience in ServiceNow TechnicalArchitecture and Development (5+ years). Proven leadership of ServiceNow delivery teams in enterprise-scale projects. 5+ ServiceNow CIS certifications and strong multi-product exposure (beyond ITSM). Advanced scripting and integration capability More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Anson McCade
ServiceNow Technical Architect – Senior Manager London (Hybrid) Competitive Salary + Excellent Package Join a market-leading digital transformation practice that’s redefining how enterprise clients use ServiceNow to drive innovation, service excellence, and AI-enabled performance. You’ll work with global brands, designing complex technical architectures and leading delivery teams that bring the platform’s full potential to … life. 🔍 What you’ll be doing Architect and design end-to-end ServiceNow solutions across multiple domains, driving technical excellence and scalability. Lead and mentor teams of ServiceNow developers, embedding best-practice coding and architectural standards. Act as a trusted advisor to senior stakeholders, translating complex challenges into actionable ServiceNow solutions. Oversee integration across Cloud platforms (AWS, Azure, GCP … and enterprise systems. Support pre-sales and delivery assurance, shaping technical strategy for high-impact transformation programmes. 💡 Experience required Deep experience in ServiceNow TechnicalArchitecture and Development (5+ years). Proven leadership of ServiceNow delivery teams in enterprise-scale projects. 5+ ServiceNow CIS certifications and strong multi-product exposure (beyond ITSM). Advanced scripting and integration capability More ❯
cross-functional teams to ensure architectural decisions are aligned with business goals and regulatory requirements. Your expertise will be instrumental in shaping the future of GRC and Operational Risk architecture, leveraging your deep understanding of regulatory frameworks to develop solutions that span multiple compliance mandates.You will bring hands-on experience in building or implementing products and platforms, with a … time to market and delivering tangible value. A background in development is highly preferable, as it supports your ability to engage deeply with engineering teams and contribute to the technical execution of architectural strategies. You will have a proven track record of delivering enterprise, solution, and technicalarchitecture projects within financial services, including cloud platform integration and … data platform design. Experience in architecture design and proof-of-concept delivery is essential. What you'll need to succeed Experience with GRC tools such as MetricStream, which is planned for implementation/Familiarity with other GRC platforms such as ServiceNow, RSA Archer, SAP GRC, IBM OpenPages, or LogicGate etc is fine too. Skilled in developing proof of concepts More ❯
Mentor and inspire global delivery teams while building internal capability 🎯 What We’re Looking For 10+ years in BI/Data Warehousing & analytics, with 4+ years in solution/technicalarchitecture Strong banking domain expertise (essential) and insurance knowledge (advantage) Proven track record in enterprise data modelling (3–5 years minimum) Practical knowledge of BI tools (Power BI More ❯
Mentor and inspire global delivery teams while building internal capability 🎯 What We’re Looking For 10+ years in BI/Data Warehousing & analytics, with 4+ years in solution/technicalarchitecture Strong banking domain expertise (essential) and insurance knowledge (advantage) Proven track record in enterprise data modelling (3–5 years minimum) Practical knowledge of BI tools (Power BI More ❯
Solution Architect required to design and oversee technical solutions for a finance systems implementation project - Unit4 Financials (Coda). The role will focus on architecting integrations across Azure and middleware platforms to ensure seamless data flow between finance and enterprise systems. Key Responsibilities: Lead solution design and integration architecture for Unit4 Financials and related systems. Define and document … technicalarchitecture, data flows, and integration patterns using Azure and middleware technologies. Collaborate with finance, IT, and vendor teams to ensure alignment with business and technical requirements. Oversee delivery of secure, scalable, and compliant integration solutions. Provide technical assurance and support during development, testing, and deployment phases. Requirements: Proven experience as a Solution Architect on financial More ❯
and automated access supporting Corporate and Guests users, including experience with concepts of zero trust networkingSkilled in lifecycle management of network products and services including requirements analysis, platform selection, technicalarchitecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment … key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.This role is based in our London office. Purpose of the roleTo lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of … high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. AccountabilitiesLead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives.Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of More ❯
relationships by supporting the Regional Sales Director as well as championing adoption with existing customers in partnership with your Renewals Manager. You will quickly cement yourself as the primary technical resource for our customers and prospects, working within your account team to provide support during pre-sales, discovery, demonstration and proof of concept. You will lead focused training, onboarding … deep knowledge and experience in the CyberSecurity and SaaS product organisation operations. A successful candidate must be a flawless communicator, must be agile in their ability to translate highly technical concepts for the understanding of non-technical audiences and vice versa. They will contribute to customer advocacy internally, excel in a dynamic environment, deliver messaging and feedback both … to customers as well as back into the product, engineering and integration organizations. Job Responsibilities: Learn to effectively communicate DomainTools technicalarchitecture, product capabilities and assist in prospect/customer awareness and adoption of our products and services. Collaborate with customers and internal teams to design tailored solutions that meet specific customer requirements. Deliver technical product presentations More ❯
relationships by supporting the Regional Sales Director as well as championing adoption with existing customers in partnership with your Renewals Manager. You will quickly cement yourself as the primary technical resource for our customers and prospects, working within your account team to provide support during pre-sales, discovery, demonstration and proof of concept. You will lead focused training, onboarding … deep knowledge and experience in the CyberSecurity and SaaS product organisation operations. A successful candidate must be a flawless communicator, must be agile in their ability to translate highly technical concepts for the understanding of non-technical audiences and vice versa. They will contribute to customer advocacy internally, excel in a dynamic environment, deliver messaging and feedback both … to customers as well as back into the product, engineering and integration organizations. Job Responsibilities: Learn to effectively communicate DomainTools technicalarchitecture, product capabilities and assist in prospect/customer awareness and adoption of our products and services. Collaborate with customers and internal teams to design tailored solutions that meet specific customer requirements. Deliver technical product presentations More ❯
relationships by supporting the Regional Sales Director as well as championing adoption with existing customers in partnership with your Renewals Manager. You will quickly cement yourself as the primary technical resource for our customers and prospects, working within your account team to provide support during pre-sales, discovery, demonstration and proof of concept. You will lead focused training, onboarding … deep knowledge and experience in the CyberSecurity and SaaS product organisation operations. A successful candidate must be a flawless communicator, must be agile in their ability to translate highly technical concepts for the understanding of non-technical audiences and vice versa. They will contribute to customer advocacy internally, excel in a dynamic environment, deliver messaging and feedback both … to customers as well as back into the product, engineering and integration organizations. Job Responsibilities: Learn to effectively communicate DomainTools technicalarchitecture, product capabilities and assist in prospect/customer awareness and adoption of our products and services. Collaborate with customers and internal teams to design tailored solutions that meet specific customer requirements. Deliver technical product presentations More ❯
london (city of london), south east england, united kingdom
DomainTools
relationships by supporting the Regional Sales Director as well as championing adoption with existing customers in partnership with your Renewals Manager. You will quickly cement yourself as the primary technical resource for our customers and prospects, working within your account team to provide support during pre-sales, discovery, demonstration and proof of concept. You will lead focused training, onboarding … deep knowledge and experience in the CyberSecurity and SaaS product organisation operations. A successful candidate must be a flawless communicator, must be agile in their ability to translate highly technical concepts for the understanding of non-technical audiences and vice versa. They will contribute to customer advocacy internally, excel in a dynamic environment, deliver messaging and feedback both … to customers as well as back into the product, engineering and integration organizations. Job Responsibilities: Learn to effectively communicate DomainTools technicalarchitecture, product capabilities and assist in prospect/customer awareness and adoption of our products and services. Collaborate with customers and internal teams to design tailored solutions that meet specific customer requirements. Deliver technical product presentations More ❯
automated access supporting Corporate and Guests users, including experience with concepts of zero trust networking Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technicalarchitecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment … key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our London office. Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the … delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritization to ensure More ❯
automated access supporting Corporate and Guests users, including experience with concepts of zero trust networking Skilled in lifecycle management of network products and services including requirements analysis, platform selection, technicalarchitecture design, service design & development, testing and deployment at scale, including proficiency in Agile Methodologies Scrum/Kanban, backlog and workflow mgmt. and SRE specific reporting (MTTR, deployment … key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our London office. Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the … delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritization to ensure More ❯