Technical Product Support Engineer An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in London as a Technical Product Support Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. Youll have the chance to … technology that is at the forefront of innovation. As the first point of contact for customer issues, youll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London 3 days in office/2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Technical Product Support Engineer … from an internationally renowned University in a STEM related discipline, along with at least ABB at A Level (or international equivalent) Ideally you will have commercial experience in a technical or customer support-type position, but top recent graduates who are keen on a career in support are encouraged to apply Basic scripting knowledge in Python or Bash beneficial More ❯
New Barnet, Barnet, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Asset Resourcing Limited
Technical Support Engineer - 1st/2nd Line - Managed Service Provider Environment Technical Support Engineer - Our client is a successful managed service provider (MSP) whose reputation for delivering excellent customer service demands they now hire an additional Technical Support Engineer to operate within their client support function. IDEALLY you will be employed (or recently employed … in a Managed Service Provider (MSP) environment. Technical Support Engineer - Provision of 1st Line Helpdesk to 2nd Line support - Operating within a flat management structure, the ideal candidate will: • Enjoy providing remote and telephone support to a varied clientele • Have the ability to assist with project managing installations and upgrades • Have a very good working knowledge of PCs … and Windows networking • Be a good communicator • Ideally - have a full driving licence (own vehicle preferred but not essential) Technical Support Engineer - 1st Line Helpdesk to 2nd Line - Specific Technical Experience: • Azure Administration, Active Directory and associated Security • Windows Networking • TCP/IP • Troubleshooting Windows • Knowledge of hardware and ability to carry out repairs • Administration of Microsoft More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
This is Alexander Faraday Recruitment
We're Hiring: Group Senior IT TechnicalEngineer (Remote, Full-Time) Are you a seasoned IT professional ready to take on a dynamic, project-heavy role in a growing global organization? We’re looking for a Group Senior IT TechnicalEngineer to join a forward-thinking team supporting diverse international operations. What You'll Do: Lead … and support IT infrastructure projects across multiple global sites. Deliver high-quality technical support and solutions using Microsoft cloud-based services (Azure, M365, Intune). Collaborate with cross-functional teams to modernize legacy systems and consolidate IT environments. Act as a key contact for European technology operations, ensuring smooth service delivery and innovation. What you get from this.... Fully … fast-evolving IT landscape. Global Exposure – Support teams across Europe and beyond, with opportunities to travel internationally. What You Bring: Proven experience in IT support and infrastructure roles. Strong technical skills in Azure, Windows Server, M365, Intune, networking, and all round IT support Excellent communication and documentation abilities. A proactive, problem-solving mindset with a passion for continuous improvement. More ❯
Job Title: Technical Systems Engineer Location: London (On-Site) Salary: Up to £60,000 per annum + benefits A growing technology-driven organisation is seeking a skilled Technical Systems Engineer to join their London-based team. This role is a blend of advanced IT support and CRM-focused project work, offering the opportunity to combine hands … on technical expertise with systems improvement and business process optimisation. Role Overview As a Technical Systems Engineer, you will provide 2nd/3rd line IT support across a wide range of technologies while also taking ownership of CRM-related projects. You will be responsible for managing integrations, building workflows, and delivering automation improvements that enhance business operations. … related projects, including implementations, upgrades, and system integrations. Build and maintain CRM workflows, automations, and reporting to improve operational efficiency. Collaborate with stakeholders to translate business needs into effective technical solutions. Document systems, processes, and project outcomes thoroughly. Work with vendors and third parties to manage and deliver system enhancements. Skills & Experience Required Proven background in 2nd/3rd More ❯
Technical Support Engineer - HVACR (Heating, Ventilation, Air Conditioning, and Refrigeration) Location: Chessington, UK Salary: 35,000 - 40,000 basic We're looking for a Technical Support Engineer with a passion for HVACR to join a forward-thinking team. This office-based role will see you supporting both customers and engineers on-site, troubleshooting technical issues … and helping the sales team deliver the best solutions to clients. This is a great opportunity for someone with technical knowledge in HVACR or thermodynamics , who is organised, customer-focused, and ready to take ownership of their work. What You'll Be Doing Troubleshooting and resolving hardware, software, and connectivity issues across HVACR products Responding to customer technical enquiries and providing guidance Supporting the sales team in identifying the best solutions for clients Maintaining strong communication with customers and internal teams Managing technical support processes and ensuring KPIs are met Acting as a liaison between the UK market and headquarters Using CRM and case management tools to track and resolve issues What We're Looking For More ❯
About the job FORMANCE is looking for a Technical Support Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a Technical Support Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and usage … of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes … and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our Technical Support Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for engineering and More ❯
About the job FORMANCE is looking for a Technical Support Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a Technical Support Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and usage … of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes … and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our Technical Support Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for engineering and More ❯
About the job FORMANCE is looking for a Technical Support Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a Technical Support Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and usage … of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes … and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our Technical Support Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for engineering and More ❯
london (city of london), south east england, united kingdom
Formance
About the job FORMANCE is looking for a Technical Support Engineer to support our growth and play a key role in delivering an outstanding customer experience. As a Technical Support Engineer, you’ll be a crucial part of our post-sales and customer success strategy: helping users troubleshoot technical issues, ensuring smooth integration and usage … of our products, and building strong, trust-based relationships with our customers. You’ll often be the first technical point of contact for many of our clients, and a key representative of Formance’s reliability and technical excellence. You’ll work closely with our Post-Sales and Engineering teams, to identify areas for improvement, streamline our support processes … and continuously enhance our technical documentation to ensure a seamless customer journey. What you'll do: As our Technical Support Engineer, you’ll be the primary point of contact for our users, customers when they need help with our products. Your role is to ensure seamless integration and operation of our financial backend solutions for engineering and More ❯
Data Center Technical Operations Engineer Location : London (5 days on-site required) Contract Length : 6 months. Rate: £226 per day inside umbrella Are you ready to dive into the exciting world of data centre operations? Join our dynamic team as a Data centre Technical Operations Engineer I! This is your chance to be part of a … fast-paced environment that is the backbone of cloud technology, ensuring that all systems run smoothly and efficiently. About the Role: As a Data centre Technical Operations Engineer I, you will be the on-site maintenance technician and operator, responsible for the operation and upkeep of critical electrical and mechanical systems. Your expertise will ensure our data centres More ❯
Data Center Technical Operations Engineer Location : London (5 days on-site required) Contract Length : 6 months. Rate: £226 per day inside umbrella Are you ready to dive into the exciting world of data centre operations? Join our dynamic team as a Data centre Technical Operations Engineer I! This is your chance to be part of a … fast-paced environment that is the backbone of cloud technology, ensuring that all systems run smoothly and efficiently. About the Role: As a Data centre Technical Operations Engineer I, you will be the on-site maintenance technician and operator, responsible for the operation and upkeep of critical electrical and mechanical systems. Your expertise will ensure our data centres More ❯
Data Center Technical Operations Engineer Location : London (5 days on-site required) Contract Length : 6 months. Rate: £226 per day inside umbrella Are you ready to dive into the exciting world of data centre operations? Join our dynamic team as a Data centre Technical Operations Engineer I! This is your chance to be part of a … fast-paced environment that is the backbone of cloud technology, ensuring that all systems run smoothly and efficiently. About the Role: As a Data centre Technical Operations Engineer I, you will be the on-site maintenance technician and operator, responsible for the operation and upkeep of critical electrical and mechanical systems. Your expertise will ensure our data centres More ❯
london (city of london), south east england, united kingdom
Adecco
Data Center Technical Operations Engineer Location : London (5 days on-site required) Contract Length : 6 months. Rate: £226 per day inside umbrella Are you ready to dive into the exciting world of data centre operations? Join our dynamic team as a Data centre Technical Operations Engineer I! This is your chance to be part of a … fast-paced environment that is the backbone of cloud technology, ensuring that all systems run smoothly and efficiently. About the Role: As a Data centre Technical Operations Engineer I, you will be the on-site maintenance technician and operator, responsible for the operation and upkeep of critical electrical and mechanical systems. Your expertise will ensure our data centres More ❯
We are looking for a technical support engineer who can provide enterprise-level support to customers. You should have the ability to research, diagnose, troubleshoot, and resolve the issues to the clients' satisfaction. Your responsibilities: Install, configure, monitor & maintain computer applications & networks Configure operating systems. Prioritize and manage the workflow along with resolving issues related to the network … system issues until they are resolved by adhering to the agreed timelines. Resolve complex problems, interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals. Follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments. Provide accurate feedback to customers promptly. Ensure proper logging of all … issues. Follow up with clients to make sure their computer systems are functioning properly after troubleshooting. Document technical knowledge in the knowledge database. Train people on how to use different types of systems. Monitor daily performance of technical systems. Help organizations deploy new software or hardware systems. Skill sets/Experience we require: Proven work experience as a More ❯
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work … and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams Identify root causes (code, configuration, or environment), and work with More ❯
london (tottenham), south east england, united kingdom
Palo Alto Networks
the methods, techniques, and evaluation criteria for obtaining results. You'll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non–technical and technical professionals. You will regularly participate in technical discussions with multi–functional teams, creating an environment of transparency that ultimately … quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means you'll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations). Your Impact Provide dedicated Technical Support for Prisma Cloud, ensuring service excellence in line with the statement of work … and industry best practices Respond to user-reported issues within defined SLAs, ensuring high customer satisfaction Triage and resolve technical issues via ticketing systems, phone, and remote sessions Troubleshoot complex problems at both the application and operating system levels using deep technical knowledge and collaboration with internal teams Identify root causes (code, configuration, or environment), and work with More ❯
Technical Support Engineer - Heating Are you a Heat Pump Engineer looking to come off the tools? I'm working with a leading HVAC manufacturer who is looking for a Technical Support Engineer with strong experience in MVHR and Heat Pumps, ideally including Exhaust Air Heat Pumps (EAHPs). This is a fantastic opportunity to join … for clients and internal engineering teams. The Role - Work closely with the internal mechanical design engineering team, assisting with product design, application, and integration. - Act as a client-facing engineer, advising on installation, commissioning, and ongoing support. - Deliver training and guidance to installers and consultants. - Support continuous product improvements through feedback to the design and R&D teams. Package … include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy. More ❯
South East London, London, United Kingdom Hybrid / WFH Options
WR HVACR
Technical Support Engineer - Heating Are you a Heat Pump Engineer looking to come off the tools? I'm working with a leading HVAC manufacturer who is looking for a Technical Support Engineer with strong experience in MVHR and Heat Pumps, ideally including Exhaust Air Heat Pumps (EAHPs). This is a fantastic opportunity to join … for clients and internal engineering teams. The Role - Work closely with the internal mechanical design engineering team, assisting with product design, application, and integration. - Act as a client-facing engineer, advising on installation, commissioning, and ongoing support. - Deliver training and guidance to installers and consultants. - Support continuous product improvements through feedback to the design and R&D teams. Package … include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy. More ❯
Technical Support Engineer - Heating Are you a Heat Pump Engineer looking to come off the tools? I'm working with a leading HVAC manufacturer who is looking for a Technical Support Engineer with strong experience in MVHR and Heat Pumps, ideally including Exhaust Air Heat Pumps (EAHPs). This is a fantastic opportunity to join More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
Our client at very well known Retail Giant is currently looking to hire a Senior/Lead TechnicalEngineer (Data/ML) based from their offices in London. As the Senior/Lead Tech Engineer/Manager (Data/ML) you will be part of build a small team and mentor during the build phase along with … Mentoring/Team Leading experience - REQUIRED/Demonstrable on CV (Full Support from Engineering Manager is also available) Hands on development/engineering background Machine Learning or Data Background Technical Experience: PySpark, Python, SQL, Jupiter Cloud: AWS, Azure (Cloud Environment) - Moving towards Azure Nice to Have: Astro/Airflow, Notebook Reasonable Adjustments: Respect and equality are core values to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
Our client at very well known Retail Giant is currently looking to hire a Senior/Lead TechnicalEngineer (Data/ML) based from their offices in London. As the Senior/Lead Tech Engineer/Manager (Data/ML) you will be part of build a small team and mentor during the build phase along with … Mentoring/Team Leading experience - REQUIRED/Demonstrable on CV (Full Support from Engineering Manager is also available) Hands on development/engineering background Machine Learning or Data Background Technical Experience: PySpark, Python, SQL, Jupiter Cloud: AWS, Azure (Cloud Environment) - Moving towards Azure Nice to Have: Astro/Airflow, Notebook Reasonable Adjustments: Respect and equality are core values to More ❯
powerful films and imagery that bring the mission and work of The Salvation Army to life. To support this creative output we are looking for a Video and Imagery TechnicalEngineer to enable our storytelling by keeping our production and post-production systems running smoothly and effectively. In this role you’ll Oversee and maintain key systems including More ❯
powerful films and imagery that bring the mission and work of The Salvation Army to life. To support this creative output we are looking for a Video and Imagery TechnicalEngineer to enable our storytelling by keeping our production and post-production systems running smoothly and effectively. In this role you’ll Oversee and maintain key systems including More ❯
powerful films and imagery that bring the mission and work of The Salvation Army to life. To support this creative output we are looking for a Video and Imagery TechnicalEngineer to enable our storytelling by keeping our production and post-production systems running smoothly and effectively. In this role you’ll Oversee and maintain key systems including More ❯
london (city of london), south east england, united kingdom
The Salvation Army UK and Ireland Territory
powerful films and imagery that bring the mission and work of The Salvation Army to life. To support this creative output we are looking for a Video and Imagery TechnicalEngineer to enable our storytelling by keeping our production and post-production systems running smoothly and effectively. In this role you’ll Oversee and maintain key systems including More ❯