Remote Technical Support Jobs in London

18 of 18 Remote Technical Support Jobs in London

Technical Support Apprentice (HelpDesk Heroes Ltd)

1 Long Lane, London, England
Hybrid / WFH Options
HELPDESK HEROES LTD
A friendly and dynamic technical support team is currently looking for a Technical Support Specialist, to join their growing international team in their London office with an option to work remotely few days a month (work from home). Role This professional and reliable IT solutions company with a personal touch offers services such as network … and server management, disaster recovery, workstation support, IT security and webservices. As a Technical Support Specialist, you will be responsible for providing technical assistance to a range of clients across a range of products and services. You will liaise with clients, maintain relationships as an account manager and evaluate their issues to ensure you are able … is an exciting opportunity for an outgoing, talented, technically minded person to join an enthusiastic and professional team of experts. Duties and key responsibilities: Providing level 1 and 2 technical support and assistance across a range of products, including hardware and software support. Evaluating and escalating technical or customer related issues when necessary to level 3. Providing More ❯
Employment Type: Advanced Apprenticeship
Salary: £19,000 a year
Posted:

Technical Support Specialist

London, UK
Hybrid / WFH Options
Jomablue
onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being … a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯
Posted:

Technical Support Specialist

City of London, London, United Kingdom
Hybrid / WFH Options
Jomablue
onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being … a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯
Posted:

Technical Support Specialist

London Area, United Kingdom
Hybrid / WFH Options
Jomablue
onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being … a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯
Posted:

Technical Support Specialist

City of London, Greater London, UK
Hybrid / WFH Options
Jomablue
onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence. The Role The Technical Support Specialist reports to the Technology Services Manager (based in our Sydney Hub) and is key to helping internal and external customers be successful with our products. Being … a great communicator, you will interface between our product team, customers, and internal project teams to deliver support on our SaaS products via chat, email, phone, and onsite. You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and … This is a full-time role based in our London office with the flexibility of 1-2 days per week working from home. Your Duties Up to tier 2 technical support of Jomablue products, including queries, troubleshooting, escalation to the Product Team, and resolution for internal and external customers. Manage customer support tickets within defined processes and More ❯
Posted:

1st Line Technical Support Engineer

London, United Kingdom
Hybrid / WFH Options
Becrypt Ltd
Location: Hybrid Working – London Office/Remote Reporting To: Helpdesk Manager Background: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide first line technical support and expertise. You will report to the Helpdesk Manager for technical direction … and guidance. Key Responsibilities: Act as the primary technical support contact for the client both remotely and on-site when needed Provide support to users via telephone, email, remote control, and in-person Accurately log incidents and service requests in Becrypt’s ticketing system Ensure tickets are always kept up-to-date with case details Work collaboratively … to support team members in IT related matters Provide troubleshooting assistance as required to the Technical Services team Escalate problems where necessary to management or third-party suppliers Undertake small to medium-sized IT projects as instructed by the Technical Services team Diagnose and resolve technical issues on your own and as part of a team More ❯
Employment Type: Permanent
Posted:

Senior Oracle Technical Support and Configuration Analyst

London, United Kingdom
Hybrid / WFH Options
The Harris Federation
about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ? ABOUT THIS OPPORTUNITY We are looking for a Senior Oracle Technical Support & Configuration Analyst for our central Oracle service delivery team. In this key role, you will lead on providing expert-level technical administration and configuration for Oracle … Fusion Application ERP, HCM, Payroll and PBCS/FDI systems, ensuring stability, performance and continuous improvement. If you thrive in a collaborative environment and enjoy solving complex technical challenges, wed love to hear from you. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will fall into the following main areas: Oracle System Configuration & Management Perform end-to-end configuration of Oracle … into practical Oracle configuration changes and ensure alignment with global system design and business processes. Maintain a central configuration log and version history, ensuring full traceability of system changes. Technical Support & Troubleshooting Act as a 2nd/3rd line technical escalation point for complex system issues raised by users or support colleagues. Analyse root causes using More ❯
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:

Technical Support Engineer (Heat Pumps)

City of London, London, United Kingdom
Hybrid / WFH Options
Ernest Gordon Recruitment
Technical Support Engineer (Heat Pumps) Tower Bridge - London Hybrid £55,000 - £60,000 + Hybrid 3 Days From Home + Progression + Training + Company Benefits Are you a Technical Support Engineer with experience in the heat pumps industry that wants to work in a remote first role for a European leader? Do you want full … support from a European industry leading name that is rivalling the likes of Toshiba and Daikin? On offer is the chance to join a business that has had a fantastic reputation due to their state of the art heat pump systems only have an indoor unit. This means that their units are more affordable, cheaper to install and maintain … London Bridge THE PERSON: Mechanical or Engineering related degree Experience with HVAC, AC or Heat Pump industry London based Reference: BBBH22067 Keywords: Heat Pumps, HVAC, Heating, Ventilation, Air Condition, Support, Engineer, London Bridge, Remote, Hybrid, If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal More ❯
Employment Type: Permanent, Work From Home
Salary: £60,000
Posted:

Technical Support Engineer (Heat Pumps)

City, London, United Kingdom
Hybrid / WFH Options
Ernest Gordon Recruitment
Technical Support Engineer (Heat Pumps) Tower Bridge - London Hybrid £55,000 - £60,000 + Hybrid 3 Days From Home + Progression + Training + Company Benefits Are you a Technical Support Engineer with experience in the heat pumps industry that wants to work in a remote first role for a European leader? Do you want full … support from a European industry leading name that is rivalling the likes of Toshiba click apply for full job details More ❯
Employment Type: Permanent
Salary: GBP 60,000 Annual
Posted:

Technical Support Engineer

London, UK
Hybrid / WFH Options
Propel
We're Hiring! Technical Support Engineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a Technical Support Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly with … top-tier clients (Google, Meta, BMW, Nintendo & more), support sales through demos, and collaborate with product & engineering teams to deliver solutions that matter. 💡 Ideal if you have: - 4+ years in software-hardware prototyping (Raspberry Pi, Arduino, etc.) - Strong backend & networking knowledge (Docker, Linux, SQL) - Solid experience with JS/TS, Python, C++ - Great communication and a customer-first mindset More ❯
Posted:

Technical Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Propel
We're Hiring! Technical Support Engineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a Technical Support Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly with … top-tier clients (Google, Meta, BMW, Nintendo & more), support sales through demos, and collaborate with product & engineering teams to deliver solutions that matter. 💡 Ideal if you have: - 4+ years in software-hardware prototyping (Raspberry Pi, Arduino, etc.) - Strong backend & networking knowledge (Docker, Linux, SQL) - Solid experience with JS/TS, Python, C++ - Great communication and a customer-first mindset More ❯
Posted:

Technical Support Engineer

City of London, Greater London, UK
Hybrid / WFH Options
Propel
We're Hiring! Technical Support Engineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a Technical Support Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly with … top-tier clients (Google, Meta, BMW, Nintendo & more), support sales through demos, and collaborate with product & engineering teams to deliver solutions that matter. 💡 Ideal if you have: - 4+ years in software-hardware prototyping (Raspberry Pi, Arduino, etc.) - Strong backend & networking knowledge (Docker, Linux, SQL) - Solid experience with JS/TS, Python, C++ - Great communication and a customer-first mindset More ❯
Posted:

Technical Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
Propel
We're Hiring! Technical Support Engineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a Technical Support Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly with … top-tier clients (Google, Meta, BMW, Nintendo & more), support sales through demos, and collaborate with product & engineering teams to deliver solutions that matter. 💡 Ideal if you have: - 4+ years in software-hardware prototyping (Raspberry Pi, Arduino, etc.) - Strong backend & networking knowledge (Docker, Linux, SQL) - Solid experience with JS/TS, Python, C++ - Great communication and a customer-first mindset More ❯
Posted:

BackEnd Technical Support Developer

London, UK
Hybrid / WFH Options
rmg digital
Job Title: BackEnd Technical Support Developer Location: London, UK Work Pattern: Hybrid – 3 days onsite, 2 working from home Salary: up to £50,000 per annum + on call bonus Job Position: Permanent Additional Info: This position does require you to be on call every 5th week (extra pay on top of your salary) We are looking for … a dedicated BackEnd Technical Support Developer to help handle production issues. This includes working with the company’s clients and customer success team to identify the source of a technical problem and then fixing those problems. This role covers a lot of technologies, from UI, React, system configuration, Node.js backend code, databases and AWS hosting. So this More ❯
Posted:

BackEnd Technical Support Developer

City of London, Greater London, UK
Hybrid / WFH Options
rmg digital
Job Title: BackEnd Technical Support Developer Location: London, UK Work Pattern: Hybrid – 3 days onsite, 2 working from home Salary: up to £50,000 per annum + on call bonus Job Position: Permanent Additional Info: This position does require you to be on call every 5th week (extra pay on top of your salary) We are looking for … a dedicated BackEnd Technical Support Developer to help handle production issues. This includes working with the company’s clients and customer success team to identify the source of a technical problem and then fixing those problems. This role covers a lot of technologies, from UI, React, system configuration, Node.js backend code, databases and AWS hosting. So this More ❯
Posted:

BackEnd Technical Support Developer

London Area, United Kingdom
Hybrid / WFH Options
rmg digital
Job Title: BackEnd Technical Support Developer Location: London, UK Work Pattern: Hybrid – 3 days onsite, 2 working from home Salary: up to £50,000 per annum + on call bonus Job Position: Permanent Additional Info: This position does require you to be on call every 5th week (extra pay on top of your salary) We are looking for … a dedicated BackEnd Technical Support Developer to help handle production issues. This includes working with the company’s clients and customer success team to identify the source of a technical problem and then fixing those problems. This role covers a lot of technologies, from UI, React, system configuration, Node.js backend code, databases and AWS hosting. So this More ❯
Posted:

BackEnd Technical Support Developer

City of London, London, United Kingdom
Hybrid / WFH Options
rmg digital
Job Title: BackEnd Technical Support Developer Location: London, UK Work Pattern: Hybrid – 3 days onsite, 2 working from home Salary: up to £50,000 per annum + on call bonus Job Position: Permanent Additional Info: This position does require you to be on call every 5th week (extra pay on top of your salary) We are looking for … a dedicated BackEnd Technical Support Developer to help handle production issues. This includes working with the company’s clients and customer success team to identify the source of a technical problem and then fixing those problems. This role covers a lot of technologies, from UI, React, system configuration, Node.js backend code, databases and AWS hosting. So this More ❯
Posted:

Technical Integration Support Intern - 1 year FTC

London, South East, England, United Kingdom
Hybrid / WFH Options
Awin
Purpose of Position Working as an Technical Integration Executive, or internally, Global Integration Analyst within the Technical Services department, you will be assisting in launching some of the top brands onto our Network by means of providing a high level of Technical Support during the Integration Process. This is a fast-paced role where you will … be liaising with both the client’s marketing and technical sides to make sure the implementation of our bespoke online tracking technology is successfully delivered on time in accordance with the agreed campaign specifications. Excellent communication skills and a keen eye for details are essential to become a successful candidate. This is a 1 year FTC running until November … 2026. Key Tasks Assisting clients when launching onto the Network by providing detailed and thorough Technical Integration Support, which includes... Acting as the ‘middle-man’ to give technical guidance clearly and concisely Isolate errors quickly within client setups and provide feedback on possible solutions Negotiate and objection handle below standard setups that do not align with team More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:
Technical Support
London
10th Percentile
£29,750
25th Percentile
£32,500
Median
£40,000
75th Percentile
£52,500
90th Percentile
£62,500