Technical Support Job Trends in London

Technical Support
England > London

The median Technical Support salary in London is £39,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 291 383 389
Rank change year-on-year +92 +6 +191
Permanent jobs requiring a Technical Support 83 45 54
As % of all permanent jobs in London 0.59% 0.29% 0.30%
As % of the Job Titles category 0.65% 0.31% 0.31%
Number of salaries quoted 69 24 46
10th Percentile £29,750 - £33,750
25th Percentile £31,250 £28,000 £38,750
Median annual salary (50th Percentile) £39,000 £36,750 £52,000
Median % change year-on-year +6.12% -29.33% +26.83%
75th Percentile £48,750 £42,813 £55,696
90th Percentile £62,500 £57,125 £87,500
England median annual salary £35,000 £38,016 £35,000
% change year-on-year -7.93% +8.62% +4.48%

All Permanent IT Job Roles
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 12,862 14,378 17,329
% of permanent jobs with a recognized job title 91.20% 92.68% 95.19%
Number of salaries quoted 8,531 8,295 13,928
10th Percentile £36,250 £42,500 £41,250
25th Percentile £50,000 £56,000 £55,000
Median annual salary (50th Percentile) £72,500 £75,000 £75,000
Median % change year-on-year -3.33% - +3.45%
75th Percentile £95,000 £96,250 £95,000
90th Percentile £113,750 £120,000 £115,000
England median annual salary £55,000 £60,000 £57,500
% change year-on-year -8.33% +4.35% -6.50%

Technical Support
Job Vacancy Trend in London

Historical trend showing the proportion of permanent IT job postings featuring 'Technical Support' in the job title relative to all permanent IT jobs advertised in London.

Technical Support job vacancy trend in London

Technical Support
Salary Trend in London

Salary distribution trend for Technical Support job vacancies in London.

Salary distribution trend for Technical Support job vacancies in London

Technical Support
Salary Histogram in London

Salary distribution for jobs citing Technical Support in London over the 6 months to 14 January 2026.

Salary histogram for Technical Support in London

Technical Support
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the London region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +73 38 £39,000 +4.00% 3
West London - 4 £40,000 -
North London - 1 £32,500 -
South London - 1 £37,500 - 1
Technical Support
England

Technical Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in London

For the 6 months to 14 January 2026, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the London region featuring Technical Support in the job title.

1 37 (44.58%) Problem-Solving
2 30 (36.14%) Degree
3 20 (24.10%) Customer Service
4 18 (21.69%) Windows
5 17 (20.48%) Microsoft
5 17 (20.48%) Python
5 17 (20.48%) SQL
6 16 (19.28%) Bash
7 15 (18.07%) Customer Experience
7 15 (18.07%) Machine Learning
7 15 (18.07%) Microsoft 365
8 14 (16.87%) Active Directory
8 14 (16.87%) Azure
9 11 (13.25%) MySQL
9 11 (13.25%) SLA
10 9 (10.84%) Microsoft Intune
10 9 (10.84%) User Experience
11 8 (9.64%) Entra ID
12 7 (8.43%) Cybersecurity
12 7 (8.43%) ITIL
12 7 (8.43%) ITSM
12 7 (8.43%) Linux
12 7 (8.43%) Windows 10
13 6 (7.23%) Cost Control
13 6 (7.23%) MariaDB
13 6 (7.23%) Microsoft Excel
13 6 (7.23%) PHP
13 6 (7.23%) SharePoint
13 6 (7.23%) Test Automation
14 5 (6.02%) Energy Management

Technical Support Skill Set
Co-Occurring Skills & Capabilities in London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (7.23%) SharePoint
2 2 (2.41%) Microsoft Exchange
3 1 (1.20%) CMS
Applications
1 6 (7.23%) Microsoft Excel
2 5 (6.02%) Microsoft Office
3 2 (2.41%) Microsoft PowerPoint
Cloud Services
1 15 (18.07%) Microsoft 365
2 14 (16.87%) Azure
3 8 (9.64%) Entra ID
4 4 (4.82%) Google Workspace
5 1 (1.20%) Amazon CloudWatch
5 1 (1.20%) Amazon EC2
5 1 (1.20%) Amazon S3
5 1 (1.20%) AWS
5 1 (1.20%) AWS Lambda
5 1 (1.20%) SaaS
5 1 (1.20%) Serverless
5 1 (1.20%) Snowflake
Communications & Networking
1 5 (6.02%) Modbus
2 3 (3.61%) TCP/IP
3 2 (2.41%) DHCP
3 2 (2.41%) DNS
3 2 (2.41%) VPN
Database & Business Intelligence
1 11 (13.25%) MySQL
2 6 (7.23%) MariaDB
3 3 (3.61%) Relational Database
4 2 (2.41%) Geospatial Data
4 2 (2.41%) GIS
4 2 (2.41%) QGIS
5 1 (1.20%) Data Warehouse
Development Applications
1 2 (2.41%) JIRA
General
1 31 (37.35%) Social Skills
2 7 (8.43%) German Language
3 6 (7.23%) Automotive
3 6 (7.23%) Organisational Skills
4 3 (3.61%) Electronics
4 3 (3.61%) French Language
4 3 (3.61%) Italian Language
4 3 (3.61%) Spanish Language
5 2 (2.41%) Analytical Skills
6 1 (1.20%) Advertising
6 1 (1.20%) Law
Libraries, Frameworks & Software Standards
1 3 (3.61%) HTML
2 2 (2.41%) CSS
2 2 (2.41%) jQuery
Miscellaneous
1 6 (7.23%) Self-Motivation
2 5 (6.02%) Onboarding
3 3 (3.61%) 3D Printing
3 3 (3.61%) Driving Licence
4 2 (2.41%) IoT
4 2 (2.41%) Video Conferencing
5 1 (1.20%) Hedge funds
5 1 (1.20%) Mobile App
5 1 (1.20%) Wiki
Operating Systems
1 18 (21.69%) Windows
2 7 (8.43%) Linux
2 7 (8.43%) Windows 10
3 5 (6.02%) Mac OS
3 5 (6.02%) Windows Server
Processes & Methodologies
1 37 (44.58%) Problem-Solving
2 20 (24.10%) Customer Service
3 15 (18.07%) Customer Experience
3 15 (18.07%) Machine Learning
4 9 (10.84%) User Experience
5 7 (8.43%) Cybersecurity
5 7 (8.43%) ITIL
5 7 (8.43%) ITSM
6 6 (7.23%) Cost Control
6 6 (7.23%) Test Automation
7 5 (6.02%) Energy Management
7 5 (6.02%) Mentoring
8 4 (4.82%) Change Management
8 4 (4.82%) Creative Problem-Solving
8 4 (4.82%) Decision-Making
8 4 (4.82%) Digital Engineering
8 4 (4.82%) Value Proposition
9 3 (3.61%) AI
9 3 (3.61%) Computer Science
10 2 (2.41%) Data Protection
Programming Languages
1 17 (20.48%) Python
1 17 (20.48%) SQL
2 16 (19.28%) Bash
3 6 (7.23%) PHP
4 5 (6.02%) PL/SQL
5 3 (3.61%) JavaScript
5 3 (3.61%) PowerShell
Qualifications
1 30 (36.14%) Degree
2 3 (3.61%) Computer Science Degree
3 1 (1.20%) CCNA
3 1 (1.20%) Cisco Certification
3 1 (1.20%) MCP
3 1 (1.20%) MCSA
3 1 (1.20%) MCSE
3 1 (1.20%) Microsoft Certification
3 1 (1.20%) Security Cleared
Quality Assurance & Compliance
1 11 (13.25%) SLA
2 2 (2.41%) GDPR
2 2 (2.41%) ISO/IEC 27001
2 2 (2.41%) QA
2 2 (2.41%) SOC 2
System Software
1 14 (16.87%) Active Directory
2 2 (2.41%) Hyper-V
Systems Management
1 9 (10.84%) Microsoft Intune
2 1 (1.20%) Terraform
Vendors
1 17 (20.48%) Microsoft
2 5 (6.02%) Toshiba
3 4 (4.82%) Google
3 4 (4.82%) Hitachi
4 1 (1.20%) Becrypt
4 1 (1.20%) Oracle