job Job summary Within the Digital, Data & Technology area of the NCA, our constantly evolving and expanding capabilities means we need people with extensive experience and knowledge of service management and in particular service design and transition in order to ensure the services being delivered by the Agency are fit for purpose, secure, and supported. The quality of … to register after this date and time. Please see our privacy policy notice for details on how your data is handled. Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones required to … in alignment with current standards and policies, and will support other designers across the team where required. Person specification Duties and Responsibilities: Understanding and adhering to key Service Design & Transition and wider NCA processes and documentation, ensuring appropriate engagement with the appropriate (internal and/or external) functions. Will adhere to and respect Service Design & Transition processes, as More ❯
Job description Your role will sit within the Service Design & Transition team, and you will provide service design and transition expertise to projects and programmes, advising and gathering requirements, agreeing the path to live, and any milestones required to be met in order to reach live. You will lead on designing the end-to-end journey of often … in alignment with current standards and policies, and will support other designers across the team where required. Person specification Duties and Responsibilities: Understanding and adhering to key Service Design & Transition and wider NCA processes and documentation, ensuring appropriate engagement with the appropriate (internal and/or external) functions. Will adhere to and respect Service Design & Transition processes, as … well as any processes outside of the Service Design & Transition practice (e.g. project management office, enterprise design assurance - technology, change enablement). Collaborating with stakeholders to translate customer requirements, business requirements and contractual obligations into end-to-end service design. Collaborating with internal and external stakeholders to identify requirements and design service support wraps that meet the needs More ❯
Country: United Kingdom Location: London Sector: Project Manager Daily Rate: EUR 340 per day Job Type: Contract Technologies: ISO 20000 ITIL V3 Prince 2 transitionmanagement onshore/offshore COTS implementation JIRA Atlassian document and content management systems Agile/Scrum OOP Java Software development methodologies Communication Project Manager - London - 340 euros per day Posted Wednesday … will be ISO or ITIL certified and have industry experience in the pharmaceutical and public sectors. ISO 20000 and/or ITIL V3 certification is desirable. Certification in Project Management is mandatory (i.e. PRINCE2 (practitioner), PMI PMP, PMI CAPM) Role Specific experience Transitionmanagement in a medium sized IT organisation Transitioning COTS implementations Working with onshore/… Experience dealing with multiple stakeholders and senior Project managers. Schedule, plan and organize IT resources to ensure effective and successful completion of releases & changes. Knowledgeable in the ITIL v3 Transition lifecycle. Raise Change requests & releases and validate quality for approval by changes authorities. Experience in use of Jira SDLC and Service desk will be considered an advantage Working experience More ❯
Global Sourcing Manager/Transition Director - UK/Europe Position - TRANSITION MANAGER/DIRECTOR Location - UK, Europe Note: Globally mobile for up to 60% - 80% of the time with an Infosys office location in EMEA (e.g., Germany, Belgium, Netherlands, Switzerland, Spain, Poland, UK, Sweden, Czech Republic, France, etc.) Position Overview Responsible for managing all aspects of the startup … of large engagements (Transition period), focusing on outsourcing using a global delivery model. Engages with the account team during pursuit to deliver end-to-end transition solutions, taking control and leading due diligence to reduce risk and uncertainty within Infosys' offerings. Responsibilities: Be the single point of accountability for transition activities. Plan, lead, and manage the transition phase of outsourcing engagements, ensuring profitability, customer satisfaction, and effective staff utilization. Architect transition solutions, including developing cost estimates, staffing plans, work plans, and RFP responses. Conduct workshops to help prospects define requirements and build a business case for outsourcing. Provide leadership to cross-functional and cross-cultural teams. Manage all aspects of transition programs, including planning More ❯
