from ideation to execution, with a goal of leveraging artificial intelligence tools, Salesforce product and technology stack to enhance. You will collaborate closely with cross-functional teams, including engineering, UX and other stakeholders (Research and Insights, Competitive Intelligence, Product Solutions, Product Marketing, etc) to develop and deliver cutting-edge products tailored for the unique challenges of the … Identify and address key customer pain points ensuring the product delivers measurable value. Translate high-level business requirements into detailed product specifications and actionable deliverables. Collaborate with engineering and UX teams to build scalable, intuitive, and high-impact solutions. Lead cross-functional teams through the product development lifecycle, from concept to deployment, ensuring timely delivery of milestones. Engage directly … domain. Bachelor’s Degree or equivatlent experience in Computer Science, Engineering, Business, or a related field (Advanced degree or equivalent experience preferred). Experience collaborating cross-functionally with engineering, UX, marketing, and sales teams. Passion for solving complex problems with elegant, scalable solutions. Data-driven decision-making approach with strong analytical skills. Excellent communication and stakeholder management skills, with More ❯
into our Product Design Lead and working alongside experienced teammates from companies like Dyson, Sky, and ASOS. What you'll be doing Own design end-to-end : From research and problem definition to prototyping and high-fidelity UI - you'll lead projects from 0 to launch. Shape payment experiences : Improve how Fresha handles everything from card payouts and … and stakeholders to deliver thoughtful, scalable solutions. Lead with craft : Use your strong UI and interaction design skills to raise the bar across our products. Design with autonomy : No UX researchers here - you'll run your own discovery, talk to users, dive into data, and validate your ideas directly. You'll thrive if you have 4-6 years of More ❯
and responsive UI for large-scale digital products across web and mobile. Use Figma to produce high-fidelity mockups, prototypes, and contribute to evolving the design system. Collaborate with UX researchers, content designers, and developers in a cross-functional team. Ensure visual design aligns with accessibility standards and brand guidelines. Communicate design rationale clearly to stakeholders and lead design … look forward to hearing from you. KEY SKILLS Figma, Design Systems , Visual UI Design , Accessibility (WCAG) ,Responsive Design , Prototyping , Stakeholder Communication , Cross-functional Collaboration , Brand Application , Agile/Lean UXMore ❯
and responsive UI for large-scale digital products across web and mobile. Use Figma to produce high-fidelity mockups, prototypes, and contribute to evolving the design system. Collaborate with UX researchers, content designers, and developers in a cross-functional team. Ensure visual design aligns with accessibility standards and brand guidelines. Communicate design rationale clearly to stakeholders and lead design … look forward to hearing from you. KEY SKILLS Figma, Design Systems , Visual UI Design , Accessibility (WCAG) ,Responsive Design , Prototyping , Stakeholder Communication , Cross-functional Collaboration , Brand Application , Agile/Lean UXMore ❯
and wellness objectives. You will take full ownership of Holland & Barrett's in-house personalisation capabilities, defining strategy, roadmap, and execution across multiple teams. Collaborating with engineering, CRM, marketing, UXresearch, design, data science, and commercial teams, you will ensure our initiatives deliver measurable value across the customer lifecycle. What You'll Be Doing Lead the personalisation … and deliver a clear product vision, strategy, and roadmap across all customer touchpoints. Understand our customers deeply through data and research to inform product development. Partner with UX researchers to validate ideas, uncover insights, and optimize customer journeys. Collaborate with both technical and non-technical teams to deliver customer-first products. Work with cross-functional stakeholders to More ❯
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help More ❯
as product managers, designers, to prioritise research initiatives. You will identify user needs and behaviours and communicate those effectively, advocating for a human-centred approach. Conduct userresearch to gather detailed requirements from various stakeholders, including Train Operating Companies (TOCs) and customers. Use different research methods to understand and analyse user needs and behaviours … specifications. Define comprehensive business requirements, including data requirements, functional specifications, and non-functional requirements. Serve as the advocate for user needs and experiences throughout the development lifecycle. Communicate research findings and user insights to team members involved in later stages of the Service Development Life Cycle (SDLC). Ensure that user feedback and requirements are accurately represented in … and ensure they are built according to industry standards. Participate in forums such as User Groups and drop-in sessions with Train Operating Companies • Prior experience in userexperienceresearch across software products, web, and/or mobile applications, along with experience with research and prototyping tools Experience working with Product Owners, project management teams and More ❯
and we're helping thousands of people around the world get married every month. We're looking for an experienced and strategic Senior User Researcher to join our growing UX team in London. As a senior member of the creative squad, you will lead impactful research initiatives that inform our product decisions and play a critical role … in evolving our UX culture. What you'll do: Join our UX team of 7 - a talented group of product designers with varying levels of experience - and help us shape the future of our Muslim marriage app. As our Senior User Researcher, you'll own the research function and work cross-functionally to ensure our product … through impactful storytelling and clear communication of findings. Uncover deep user insight: Use a mix of qualitative and quantitative methods to reveal user behaviours, needs, and motivations. Contribute to UX strategy: Play an integral role in shaping our long-term UX and product vision through insight-driven input. Stay current: Keep up with emerging trends in researchMore ❯
recruiter directly. Purpose Of Position Are you excited about strategic research and shaping something new? We're looking for a Lead UX Researcher to define userresearch at Awin and have a tangible impact on creating excellence in customer experience. You'll be free to take charge of research and help set how … on real insights and needs. Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too! Key Tasks Defining and implementing userresearch process and methodologies at Awin Developing comprehensive userresearch strategies to guide our research initiatives Planning and conducting userresearch studies, including … Analysing and synthesizing research data to provide actionable insights Creating and delivering research reports and presentations to stakeholders Advocating for the importance of userresearch within the organization Leading the research team: providing line management, coaching, regular feedback, and clear development pathways Collaborating and building relationships with other customer facing teams More ❯
times when you might need to come in at short notice. Sponsorship is NOT being offered. The role Perform end-to-end design process from problem definition and research to high-fidelity prototypes and implementation. Develop comprehensive information architecture systems that organize content and functionality in intuitive, accessible ways. Plan and conduct customer research to uncover … explore potential solutions. Create innovative user flows, wireframes, and prototypes that effectively communicate design concepts. The candidate MUST HAVE experience includes; Strong Information Architecture skills (this is a proper UX job, not looking for UI or Product Design). Looking for portfolios which clearly demonstrate UX processes, userresearch, and a strong level of user centricity More ❯
Salt have partnered with a major financial institution to find them a Senior UX Researcher to join their growing team. They're looking for someone to bring leadership skills and sharp mixed-methods UXresearch knowledge, managing more junior team members as well as conducting high-profile research projects. This is an exceptional opportunity … to join a well-respected institution undergoing large-scale digital change. Alongside management, you'll be conducting discovery, generative, formative and evaluative qual and quant research, addressing design challenges for a variety of new and existing … products. You'll be conducting usability tests, depth interviews, ethnographic observations, survey design, and co-creation workshops. So, what are they looking for? 5+ years of experience as a UX Researcher, ideally in Financial Services, Banking, or any other heavily regulated industry. Knowledge of Consumer Duty guidelines and Accessibility Best Practice Principles. Experience in both qualitative and quantitative researchMore ❯
Salt have partnered with a major financial institution to find them a Senior UX Researcher to join their growing team. They're looking for someone to bring leadership skills and sharp mixed-methods UXresearch knowledge, managing more junior team members as well as conducting high-profile research projects. This is an exceptional opportunity … to join a well-respected institution undergoing large-scale digital change. Alongside management, you'll be conducting discovery, generative, formative and evaluative qual and quant research, addressing design challenges for a variety of new and existing … products. You'll be conducting usability tests, depth interviews, ethnographic observations, survey design, and co-creation workshops. So, what are they looking for? 5+ years of experience as a UX Researcher, ideally in Financial Services, Banking, or any other heavily regulated industry. Knowledge of Consumer Duty guidelines and Accessibility Best Practice Principles. Experience in both qualitative and quantitative researchMore ❯
set a new benchmark for fintech content in the UK. What you'll be doing Own content planning and prioritisation for one or more product areas, aligning with product, UX, CRM, SEO goals and OKRs Plan, write and optimise content across the website, CRM, app, help centre and more - with a focus on performance, clarity and tone Collaborate with … in cross-functional squads, representing content in roadmap planning, discovery and delivery Audit and improve content based on what resonates and performs Apply insights from A/B testing, UXresearch and analytics tools to structure and iterate content Champion Zopa's tone of voice - ensuring it's applied confidently and consistently across platforms Contribute to raising … feels human and engaging, and able to guide others to raise the bar across platforms Comfortable owning a roadmap and proactively identifying opportunities using analytics, SEO data and userresearch Familiarity with Google Analytics, engagement metrics and A/B testing platforms Working knowledge of SEO principles - and experience partnering with SEO teams or agencies A collaborative mindset More ❯
Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases. Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams. Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication. All About You 7+ years in product architecture, technical … system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus. Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams. Strong Problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers. Strong collaboration More ❯
cross-functional environments. Leading the product design process for mobile features across iOS and Android Delivering thoughtful, high-quality experiences that balance user needs with business goals Collaborating with UX researchers, PMs, and engineers to test and validate ideas Working closely with product stakeholders to shape the design strategy and vision Extending and evolving the design system-adding new … journeys The role Leading the product design process for mobile features across iOS and Android Delivering thoughtful, high-quality experiences that balance user needs with business goals Collaborating with UX researchers, PMs, and engineers to test and validate ideas Working closely with product stakeholders to shape the design strategy and vision Extending and evolving the design system-adding new More ❯
Are you excited about strategic research and shaping something new? We're looking for a Lead UX Researcher to define userresearch at Awin and have a tangible impact on creating excellence in customer experience.You'll be free to take charge of research and help set how we do things. Working closely with … based on real insights and needs.Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too! Key Tasks: Defining and implementing userresearch process and methodologies at Awin Developing comprehensive userresearch strategies to guide our research initiatives Planning and conducting userresearch studies, including … Analysing and synthesizing research data to provide actionable insights Creating and delivering research reports and presentations to stakeholders Advocating for the importance of userresearch within the organization Leading the research team: providing line management, coaching, regular feedback, and clear development pathways Collaborating and building relationships with other customer facing teams More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Awin
Purpose of position: Are you excited about strategic research and shaping something new? We're looking for a Lead UX Researcher to define userresearch at Awin and have a tangible impact on creating excellence in customer experience.You'll be free to take charge of research and help set how we do things. … based on real insights and needs.Our team is a bunch of lovely, smart and dedicated humans. And we offer some great benefits too! Key Tasks: Defining and implementing userresearch process and methodologies at Awin Developing comprehensive userresearch strategies to guide our research initiatives Planning and conducting userresearch studies, including … Analysing and synthesizing research data to provide actionable insights Creating and delivering research reports and presentations to stakeholders Advocating for the importance of userresearch within the organization Leading the research team: providing line management, coaching, regular feedback, and clear development pathways Collaborating and building relationships with other customer facing teams More ❯
has experience working with internal systems and users, or B2B experience and will join our dynamic team on a 12-month full-time contract.. You'll be conducting research for our Firm Foundations product team, responsible for building and maintaining the technology our colleagues and suppliers use to interact with Holland & Barrett. Holland & Barrett International is striving to … markets, our mission is to add quality years to life through the products and services we provide. What you'll be doing: Plan and execute end-to-end userresearch projects for internal digital tools used by our colleagues in commercial, supply chain and distribution centre areas, including planning, recruiting, conducting studies, analyzing data, and delivering actionable insights … the heart of the product development process. Join a team of 4 passionate researchers working on the customer experience, fostering a culture of continuous learning and development within the UXresearch and design team. We have offsites every quarter to get together as a team and build on our research and design strategy for the More ❯
and connected services portfolio across multiple regions. As Service Designer, you will: Support the end-to-end design of services to ensure a compelling and seamless user experience. Research, conceive, sketch, and user-test experiences, facilitating the product vision under guidance of the Senior Manager, Service Design. Theorise original ideas, bringing simplicity and a seamless userexperience to … customer journeys for connected services, collaborating closely with counterparts across functions. Support with translating planning requirements into engineering requirements. Ensure the consistency of specification between programs and brands, including UX & UI. Champion user-cantered design, ensuring well-designed products with features and interfaces that allow users to accomplish their tasks easily and efficiently. We would like you to have … organisation. Experience using interface tools such as Figma. The ability to break a complex service into separate processes and user journey sections. Proven ability in applying insight and research into creative thinking and idea generation. A solid understanding of the principles of customer experience and customer journeys. The ability to work in a cross-functional international environment and More ❯
Translate customer and partner needs into scalable product capabilities and architectural designs across a variety of use cases. • Define and document technical requirements in collaboration with Product Managers, Engineering, UX, and Legal & Privacy teams. • Stay current on industry trends, security protocols, and emerging technologies relevant to digital payments and authentication. All About You • 7+ years in product architecture, technical … system behavior. Hands-on experience with developer documentation, wireframes, or prototypes a plus. • Proven record of cross-functional collaboration skills with a strong focus on working across business, engineering, UX, and research teams. • Strong Problem solving with ability to interact with, build consensus and influence a variety of internal and external business partners and customers. • Strong collaboration More ❯
for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and deliver exceptional value to our customers. What's the opportunity? The Research, Analytics & Data Science (RAD!) team at Intercom aims to build a deep, holistic understanding of our customers, their needs, and their product behaviors through research and data … team of data scientists and product researchers, your mission is to drive effective evidence-based decisions by leveraging both quantitative and qualitative data. You will own and drive research projects from start to finish, impacting our products, customers, and business. We welcome candidates at mid or senior level for this role. What will I be doing? In this … Contribute to the product development process by understanding opportunities, contexts, audiences, and experiences. Experiment with processes, methodologies, and workflows to provide rapid insights to product teams. Define meaningful research questions that are 'critical to know' rather than 'nice to know'. Act as a strategic partner to leaders and teams, encouraging innovative thinking. Combine quantitative and qualitative methods More ❯
product-led, and building scalable systems that handle millions of data points daily. The Role We're hiring a Head of Design to lead and deliver best-in-class UX, marketing, and brand design across Threecolts. You'll own the design function end-to-end, from execution to strategy, while also managing our external design agency. You must be … a hands-on leader: able to deliver, critique, and ship at pace. Responsibilities Lead all design functions across UX, UI, product, web, and brand Own full design delivery: ideation to go-to-market for both product and marketing Build and maintain scalable, fast-moving design workflows Collaborate closely with product, marketing, and engineering to drive results Manage and direct … output from our external agency - ensure consistency, speed, and quality Deliver full websites, UX flows, and UI systems - not just visuals, but real shipped solutions Stay close to the work - this is not just a strategy role Requirements 8+ years in UX/product/marketing design, with at least 3 years in a senior or leadership role More ❯
customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? The Research, Analytics & Data Science (RAD!) team at Intercom exists to build, enable and share a deep holistic understanding of our customers, their needs, and their product behaviours, using research and data science.As a team of data scientists and product researchers, our mission is to drive effective evidence-based decisions through research and data science. We use data - both big and small - to unlock actionable insights about our customers, our products and our business. Our holistic understanding of our customers, their needs and their product behaviours … our customers.Team RAD works on the most impactful initiatives that meaningfully move the needle for our products, customers and business. It's your job to own and drive research projects from start to finish and drive impact by combining quant and qual data in compelling ways. We are open to candidates at the mid or senior level for More ❯
a gift from Amazon a delightful experience. You will play a key role in defining customer experience, roadmap and opportunities to scale, working closely with software engineers, applied scientists, UXresearch and design, business stakeholders and partner teams, and scaling learnings across the teams at Amazon. A day in the life The duties will include working on More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Holland & Barrett International Limited
term engagement, using customer understanding to shape features, content, and services that support healthier lives. This is an exciting opportunity to sit at the heart of insight, product, and UX—turning data into decisions that elevate digital wellbeing. The Role: Key Responsibilities: Lead the insight roadmap for H&B&Me, aligning product strategy with customer wellness goals and behaviours. … insights to inform platform engagement and retention. Embed experience metrics (NPS, CSAT, retention) into a system of continuous optimisation. Design and deliver learning programmes including A/B testing, UXresearch, co-creation panels, and user feedback. Collaborate closely with Product, Design, and Analytics teams to embed insights into agile development cycles. Apply best-in-class research … within mobile apps or wellness platforms. Skilled in both qualitative and quantitative research, journey mapping, and CX methodologies. Proficient in tools like Google Analytics, Mixpanel, Qualtrics, and UX testing platforms. Confident communicator and storyteller, with the ability to influence cross-functional teams. Future-focused and commercially aware, with a passion for creating meaningful customer experiences. What we More ❯