Initiate, plan and conduct workshops with stakeholders and users. Stakeholder collaboration: Work with stakeholders, users, business analysts, technical teams and product owners to shape and develop the user experience. Usabilitytesting: Initiate, plan, conduct and analyse usabilitytesting to evaluate digital systems and services. Accessibility and inclusion: Ensure research activities are inclusive (for accessibility and digital … 2.2 guidelines and inclusive design for users with varying levels of digital literacy (desirable). Experienced in creating intuitive, user-friendly digital experiences backed by solid user research and usabilitytesting, with the ability to extract and present actionable insights. Proficient in prototyping and design tools including Figma, Adobe XD, Axure, and Balsamiq. Familiar with research and analysis More ❯
friendly, innovative design solutions that address complex challenges. • Develop and present design concepts through wireframes, prototypes, and visual presentations. • Evaluate and improve existing digital products with a focus on usability, inclusivity and accessibility. • Conduct user research and testing to inform design decisions (e.g., interviews, usabilitytesting, journey mapping). • Lead and analyse usabilitytestingMore ❯
cross- functional teams to define test strategies, create test plans, execute test cases, and identify and report software defects. The ideal candidate will have a strong understanding of software testing methodologies, excellent analytical skills, and a passion for delivering high-quality products. Tech Stack: AWS Serverless Lambda with Node.js API Gateway (REST/JSON) DynamoDB S3 WAF Back-Office … and plans. Develop, document, and maintain detailed test cases and test scripts based on project requirements and functional specifications. Execute manual and automated tests to verify software functionality, performance, usability, and security. Identify, document, and track software defects using a bug tracking system and work closely with the development team to ensure timely resolution. Participate in the review of … product requirements, design documents, and specifications to provide input on testability and quality aspects. Perform exploratory testing and provide feedback on user experience and potential usability issues. Conduct regression testing to ensure that software changes and updates do not introduce new defects. Collaborate with software developers to reproduce and debug reported issues and provide clear and concise More ❯
for someone still building their depth of experience, rather than an established senior practitioner. Experienced in a variety of UX methods, including but not limited to: survey, depth interviews, usabilitytesting, card sorting, tree testing, competitor reviews, personas, journey mapping, experience mapping, expert evaluations and low fidelity wireframing. Experienced in executing, analysing and reporting on findings from … clients to understand their business objectives and documenting their requirements confidently. Developing and conducting appropriate research and other UX activities through a range of methodologies including survey, depth interviews, usabilitytesting, card sorting, competitor reviews, personas, journey mapping, service design, IA development, wireframing and prototyping development. Analysing research to identify problems and opportunities for product or service improvements. … Assistance Programme Cycle to Work salary sacrifice scheme Tech & Wearables salary sacrifice scheme Octopus EV Scheme Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing The Application Process: Our application process is nice and simple - just upload your CV and cover letter, then answer a couple of quick More ❯
for someone still building their depth of experience, rather than an established senior practitioner. Experienced in a variety of UX methods, including but not limited to: survey, depth interviews, usabilitytesting, card sorting, tree testing, competitor reviews, personas, journey mapping, experience mapping, expert evaluations and low fidelity wireframing. Experienced in executing, analysing and reporting on findings from … clients to understand their business objectives and documenting their requirements confidently. Developing and conducting appropriate research and other UX activities through a range of methodologies including survey, depth interviews, usabilitytesting, card sorting, competitor reviews, personas, journey mapping, service design, IA development, wireframing and prototyping development. Analysing research to identify problems and opportunities for product or service improvements. … Assistance Programme Cycle to Work salary sacrifice scheme Tech & Wearables salary sacrifice scheme Octopus EV Scheme Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing The Application Process: Our application process is nice and simple - just upload your CV and cover letter, then answer a couple of quick More ❯
HCI, design, communication, statistics or other related field. 6+ years of professional applied research experience. Extensive experience with qualitative research methods (Multi-device generative and evaluative depth interviews, unmoderated testing, usabilitytesting, card sorting, tree-testing, focus groups, diary studies, contextual inquiry, concept testing etc.). Experience with quantitative research methods (e.g. surveying) and statistical More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
clients and teams navigate complexity with confidence and clarity. What You’ll Be Doing: Lead user-centred design across Discovery, Alpha, Beta, and Live phases Plan and conduct research, usabilitytesting, journey mapping, and service blueprinting Create wireframes, interaction flows, and high-fidelity prototypes Align UX with service goals through close collaboration with service designers, business analysts, and … technical leads Facilitate workshops and design reviews to support ideation and feedback Champion accessibility (WCAG 2.2) and usability best practices Maintain design intent throughout development by working closely with developers Contribute to or establish design systems and uphold consistent UX strategies across products Represent UX in agile ceremonies, client sessions, and governance discussions Support service assessments aligned with GDS … Experience designing services for vulnerable or underrepresented user groups Proficiency in tools such as Figma, Adobe CC, Miro, and prototyping platforms Knowledge of accessibility (WCAG 2.2), inclusive design, and usabilitytesting Exposure to HTML/CSS to aid developer handoff (not for coding) Familiarity with design governance, agile methodologies, and multidisciplinary teams Eligibility for SC clearance (minimum More ❯
clients and teams navigate complexity with confidence and clarity. What You’ll Be Doing: Lead user-centred design across Discovery, Alpha, Beta, and Live phases Plan and conduct research, usabilitytesting, journey mapping, and service blueprinting Create wireframes, interaction flows, and high-fidelity prototypes Align UX with service goals through close collaboration with service designers, business analysts, and … technical leads Facilitate workshops and design reviews to support ideation and feedback Champion accessibility (WCAG 2.2) and usability best practices Maintain design intent throughout development by working closely with developers Contribute to or establish design systems and uphold consistent UX strategies across products Represent UX in agile ceremonies, client sessions, and governance discussions Support service assessments aligned with GDS … Experience designing services for vulnerable or underrepresented user groups Proficiency in tools such as Figma, Adobe CC, Miro, and prototyping platforms Knowledge of accessibility (WCAG 2.2), inclusive design, and usabilitytesting Exposure to HTML/CSS to aid developer handoff (not for coding) Familiarity with design governance, agile methodologies, and multidisciplinary teams Eligibility for SC clearance (minimum More ❯
days in the office (Highbury and Islington/London) - but can be negotiable. What will I be doing? - Lead the UX design process, including research, ideation, prototyping, and testing for digital products and experiences. - Conduct user research, including interviews, surveys, and usabilitytesting, to inform design decisions. Translate these findings into visual elements and presentations. - Create wireframes … UX design experience in the digital space, ideally within an agency or creative environment. - Technical Skills: Proficiency in UX tools like Figma, Adobe XD, Axure, or Sketch; familiarity with usabilitytesting tools and methods. - Creative technologies experience: ability to blend innovation, design, and technical expertise to develop immersive, interactive, and engaging solutions. This includes leveraging emerging technologies such More ❯
actionable insights, and provide clear recommendations for further optimisation. Champion a data-driven approach to all UX and CRO initiatives. User Experience (UX) Design & Research: Conduct user research (e.g., usabilitytesting, user interviews, card sorting) to uncover user needs, pain points, and behaviours. Develop user personas, journey maps, and empathy maps to inform design decisions. Create wireframes, prototypes … and user flows that enhance usability and conversion. Collaborate with design and development teams to ensure UX best practices are integrated throughout the client's digital assets. Search Experience (SX) Focus: Develop and refine our agency's approach to Search Experience, understanding how search behaviour impacts user journeys and conversion. Identify opportunities to optimise on-site search, navigation, and … agency environment. Proven track record of delivering measurable improvements in conversion rates and user satisfaction. Strong understanding of CRO principles, methodologies, and best practices. Proficiency with A/B testing tools (e.g., Optimizely, VWO, Google Optimise). Expertise in web analytics platforms (e.g., Google Analytics 4, Adobe Analytics) with the ability to extract actionable insights. Experience with user research More ❯
actionable insights, and provide clear recommendations for further optimisation. Champion a data-driven approach to all UX and CRO initiatives. User Experience (UX) Design & Research: Conduct user research (e.g., usabilitytesting, user interviews, card sorting) to uncover user needs, pain points, and behaviours. Develop user personas, journey maps, and empathy maps to inform design decisions. Create wireframes, prototypes … and user flows that enhance usability and conversion. Collaborate with design and development teams to ensure UX best practices are integrated throughout the client's digital assets. Search Experience (SX) Focus: Develop and refine our agency's approach to Search Experience, understanding how search behaviour impacts user journeys and conversion. Identify opportunities to optimise on-site search, navigation, and … agency environment. Proven track record of delivering measurable improvements in conversion rates and user satisfaction. Strong understanding of CRO principles, methodologies, and best practices. Proficiency with A/B testing tools (e.g., Optimizely, VWO, Google Optimise). Expertise in web analytics platforms (e.g., Google Analytics 4, Adobe Analytics) with the ability to extract actionable insights. Experience with user research More ❯
actionable insights, and provide clear recommendations for further optimisation. Champion a data-driven approach to all UX and CRO initiatives. User Experience (UX) Design & Research: Conduct user research (e.g., usabilitytesting, user interviews, card sorting) to uncover user needs, pain points, and behaviours. Develop user personas, journey maps, and empathy maps to inform design decisions. Create wireframes, prototypes … and user flows that enhance usability and conversion. Collaborate with design and development teams to ensure UX best practices are integrated throughout the client's digital assets. Search Experience (SX) Focus: Develop and refine our agency's approach to Search Experience, understanding how search behaviour impacts user journeys and conversion. Identify opportunities to optimise on-site search, navigation, and … agency environment. Proven track record of delivering measurable improvements in conversion rates and user satisfaction. Strong understanding of CRO principles, methodologies, and best practices. Proficiency with A/B testing tools (e.g., Optimizely, VWO, Google Optimise). Expertise in web analytics platforms (e.g., Google Analytics 4, Adobe Analytics) with the ability to extract actionable insights. Experience with user research More ❯
evangelising product design and best practice as part of the wider design team and across the business. Key responsibilities: Champion a user-centric approach to design, conducting user research, usabilitytesting, and gathering feedback to inform product decisions and enhance the user experience. Confidently run interviews with clients to identify pain points, for usabilitytesting or … prototypes, and high-fidelity mockups that effectively communicate design concepts and interactions, ensuring consistency and coherence across all touchpoints. Define and design intuitive user interactions and workflows that maximise usability and user engagement. Actively contribute to the evolution and maintenance of the information architecture of the platform. Work closely with engineers and other stakeholders to ensure high-quality implementation … industries. A thorough understanding of user behaviour psychology. Experience with HTML, CSS, responsive design and a good grasp of technical constraints and their impact. Proficiency in design and user testing tools such as Figma, UserTesting, and Maze. A solid understanding of user-centred design principles, interaction design, and information architecture. Proven experience using and analysing data in design process. More ❯
the scope of work Taking a proactive approach to diversity, equity and inclusion internally and with clients The ability to solve complex problems, for example sketching, wireframing, prototyping and usabilitytesting Distilling and visualising complex information simply Experienced in using Sketch, Figma, Invision or similar design tools Additional skills and behaviours Skills that would also be useful in … the scope of work Taking a proactive approach to diversity, equity and inclusion internally and with clients The ability to solve complex problems, for example sketching, wireframing, prototyping and usabilitytesting Distilling and visualising complex information simply Experience in managing story development in tools such a as VSTS/Azure DevOps or similar Ability to understand complex financial More ❯
As Lead User Researcher, you'll champion user-centred insights while shaping research strategy, processes, and standards across enterprise-level programmes. Responsibilities Plan and facilitate user research activities -interviews, usabilitytesting, workshops, surveys-to uncover user needs and behaviours across complex environments Develop and maintain research artefacts and outputs, including user personas, journey maps, experience maps, and design … research methods; ability to derive actionable insight from complex datasets Strong storytelling ability, confident in presenting findings to senior decision-makers and product teams Proficiency with research tools like usabilitytesting platforms, survey tools, analytics software, and experience methods aligned with user-centred design frameworks Experience working in agile delivery environments alongside designers, developers, and product owners, with More ❯
Defining and implementing user research process and methodologies at Awin Developing comprehensive user research strategies to guide our research initiatives Planning and conducting user research studies, including user interviews, usabilitytesting, surveys, interviews, and more Promoting a culture of user-centricity and insight-driven decision-making across the company Educating teams on the value and principles of UX … research projects Experience in setting up and running a user research function within a tech company Proficiency in a wide range of UX research methodologies and tools, such as usabilitytesting, user interviews, surveys, and analytics Very strong understanding of UX processes Experience working in cross-functional teams and collaborating with product managers and designers Strong communication and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Awin
Defining and implementing user research process and methodologies at Awin Developing comprehensive user research strategies to guide our research initiatives Planning and conducting user research studies, including user interviews, usabilitytesting, surveys, interviews, and more Promoting a culture of user-centricity and insight-driven decision-making across the company Educating teams on the value and principles of UX … research projects Experience in setting up and running a user research function within a tech company Proficiency in a wide range of UX research methodologies and tools, such as usabilitytesting, user interviews, surveys, and analytics Very strong understanding of UX processes Experience working in cross-functional teams and collaborating with product managers and designers Strong communication and More ❯
and Prototyping: Create wireframes, prototypes, and mockups to visualize design concepts and user flows. Visual Design: Develop visually appealing and cohesive design elements that align with our brand identity. UsabilityTesting: Plan and conduct usability tests to gather feedback and iterate on designs for continuous improvement. Collaboration: Work closely with cross-functional teams to ensure design feasibility More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson McCade
collaborating with multidisciplinary teams to deliver high-impact outcomes. What You’ll Do Lead UX design across all phases of service delivery, from research to implementation Conduct user research, usabilitytesting, journey mapping, and service blueprinting Create wireframes, flows, and high-fidelity prototypes to support design decisions Collaborate with service designers, analysts, developers, and stakeholders Facilitate co-design … workshops, playback sessions, and internal critiques Ensure accessibility and usability best practices are embedded throughout Support GDS service assessments and advocate for user needs in governance Mentor junior designers and contribute to design standards and systems What You’ll Bring 8+ years of experience in UX, interaction design, or digital product design Strong portfolio showcasing UX leadership across public More ❯
collaborating with multidisciplinary teams to deliver high-impact outcomes. What You’ll Do Lead UX design across all phases of service delivery, from research to implementation Conduct user research, usabilitytesting, journey mapping, and service blueprinting Create wireframes, flows, and high-fidelity prototypes to support design decisions Collaborate with service designers, analysts, developers, and stakeholders Facilitate co-design … workshops, playback sessions, and internal critiques Ensure accessibility and usability best practices are embedded throughout Support GDS service assessments and advocate for user needs in governance Mentor junior designers and contribute to design standards and systems What You’ll Bring 8+ years of experience in UX, interaction design, or digital product design Strong portfolio showcasing UX leadership across public More ❯
design projects from concept to completion. You will be expected to lead some projects or initiatives. Collaborate with cross-functional teams to ensure a seamless user experience. Participate in usabilitytesting and iterate on designs based on feedback. Mentor junior designers and provide guidance on best practices and processes. Stay updated with the latest design trends and tools. … and Qualifications: 4-6 years experience in UX design. A portfolio of work you can share and present. Good knowledge of Figma. Solid knowledge of creating prototypes and conducting usability testing. Strong communication and presentation skills. Ability to work independently and manage multiple projects. An eagerness to learn and grow in a fast-paced environment. Preferred: Experience in designing More ❯
user research, internal discussion, presentations to stakeholders, and delivery. Work on a programme of continuous improvement, encompassing interface design within a tested and established design language, basic UX writing, usabilitytesting, and interaction flows. Work with Editorial leads and Product Managers on new product proposals to identify new feature requirements. Specify and clarify requirements for developers, working closely More ❯
scale. This job description represents different full-time roles across Meta.We use a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews. We value different perspectives and stem from many different backgrounds.We're looking for skilled communicators who are knowledgeable about research devoted to understanding people … Master's or PhD in relevant field with a few years of of experience in qualitative user research Extensive experience conducting In-Depth Interviews or Focus Groups and Concept Testing or UsabilityTesting Interest in and experience executing hands-on, primary research Experience translating research findings into strategic narrative Preferred Qualifications Experience with enterprise or consumer products More ❯
Lucille Harvey, was recognised for personal excellence at "The Chartered Institute for IT & Computing Awards." Key Responsibilities: User-Centred Service Design - Design and prototype end-to-end services, ensuring usability, accessibility, and efficiency. Research & Discovery - Conduct user research and stakeholder engagement to understand pain points and opportunities for service improvement. Service Mapping & Blueprints - Develop service maps, blueprints, and process … Mapping - Define user journeys and identify opportunities for service improvement. Stakeholder Collaboration - Work with users, product owners, business stakeholders, technical teams, and business analysts to shape service experiences. Prototyping & Testing - Create prototypes (low/high fidelity) and facilitate usabilitytesting to refine service solutions. Designing for Accessibility & Inclusion - Ensure services are accessible to all users, including those More ❯
to support the unique needs of Private Credit investors, while aligning with overall business objectives a nd design strategy. User Research & Market Analysis: Conduct user research, competitive analysis, and usabilitytesting to understand customer workflows, industry trends, and emerging best practices. Translate insights into actionable design improvements. Interaction & Visual Design: Create wireframes, prototypes, and high-fidelity designs that … enhance usability and engagement. Ensure consistency across the product by contributing to the design system and aligning with accessibility best practices. Collaboration & Stakeholder Management: Work closely with designers, product managers, engineers, and other stakeholders to define UX requirements and ensure alignment with product strategy. Present design concepts and incorporate feedback from internal teams and customers. Design Validation & Iteration : Test More ❯
