Account Manager - UK
- Location
- Greater London, England, United Kingdom
multi-threaded relationships with business, technical, and senior stakeholders across UK and EMEA customers, and advocate for their needs internally. Understand customer goals, use cases, commercial objectives, technical needs, success metrics, and growth opportunities. Develop and execute account plans covering stakeholder mapping, whitespace and expansion opportunities, renewal strategy … accurate account information in Salesforce, including opportunities, forecasts, customer risks, account plans, and key internal updates. Identify and develop customer advocacy opportunities, including references, case studies, testimonials, and product feedback. Requirements 5+ years of experience in B2B account management or customer success, including direct ownership of enterprise customers. ...