1 of 1 Mobile Device Management Jobs in Loughborough

contact for technical support queries, providing efficient and effective resolution to users. This role requires strong experience in Microsoft 365 Administration, laptop builds, and mobile device management. Knowledge of cyber security principles is desirable. Key Responsibilities: Act as the first point of contact for all IT support queries … Microsoft 365 environments, including user account creation, license assignment, and troubleshooting. Configure, build, and deploy laptops for new users and refreshes. Manage and support mobile devices using MDM solutions (e.g., Intune, MobileIron, etc.). Escalate unresolved issues to 2nd/3rd line support teams as necessary. Document issues and … on experience with Microsoft 365 Administration (Outlook, Teams, SharePoint, OneDrive, etc.). Strong knowledge of laptop imaging and configuration (Windows OS). Familiarity with mobile device management (MDM) platforms. Excellent communication and customer service skills. Ability to prioritize tasks and manage time effectively in a fast-paced More ❯