3 of 3 Technical Support Jobs in Loughborough

a team that drives measurable business outcomes, delivers exceptional customer experiences, and shapes lasting partnerships-making a real impact on our clients and the industry. About you: As the Technical Support Team Leader, you are confident, self-motivated, and thrive in dynamic, collaborative environments. You combine a passion for technology with a talent for coaching and inspiring others. … In this role, you will directly lead a team of 6-8 Technical Support Engineers, ensuring exceptional customer satisfaction during both project implementation and complex troubleshooting for SHR products. You will be hands-on-mentoring team members, resolving escalated cases, and ensuring operational excellence-while fostering a culture of learning, accountability, and customer-first service. You will also … serve as the escalation point for complex technical challenges or customer interactions and manage your own client-facing cases while primarily supporting your team. You will collaborate cross-functionally across the Access Group, contributing directly to team and organizational success. This is an exciting opportunity for a detail-oriented, technically minded leader ready to make an impact and advance More ❯

the ability to identify practical issues? Would you like the chance to influence and persuade key stakeholders to drive change and maximise profit? We are currently looking for a Technical Product Support Manager to join our Commercial team in the Midlands to ensure development is focussed on profitable products with a confirmed market and predicted profitability return. Working … closely with Marketing, Operations, Commercial, Procurement, Customers and Technical as appropriate, this role willsupportthe unit role out of products and provide Technical guidance/expertise for a products and applications, to add value for the business and customers or when issues arise. This is a regional role covering the Midlands ideally based out of The Hub at Tarmac … a dynamic and inclusive environment and its important that our people come from a variety of different backgrounds. Main Responsibilities Reporting to the Area Commercial Manager, the role of Technical Product Support Manager will be responsible for ensuring knowledge transfer across regions on slow moving stock solutions, from both a technical and end user/market prospective More ❯

Technical Service Advisor – Permanent Opportunity Shepshed | Office-Based with Occasional Site Work Monday to Friday, 9:00am – 5:30pm | Salary: £31,000 We’re supporting the recruitment of a Technical Service Advisor to join a growing team on a permanent basis. This is a fantastic opportunity for someone with strong engineering knowledge and a passion for customer service … to step into a varied and rewarding role. You’ll be working closely with colleagues across all levels of the organisation, providing expert technical advice to distributors, internal staff, and end users. Key Responsibilities Deliver effective technical support via phone to distributors and end users Support internal and external sales teams with technical queries Diagnose … out external repairs and servicing Assist with ad hoc projects as assigned by the Customer Service Manager Perform other reasonable tasks as required What We’re Looking For Broad technical knowledge, ideally with an engineering background with ideally knowledge of compressor, conveyors and good mechanical knowledge Previous customer service experience, including direct interaction via phone or face-to-face More ❯