1 of 1 Customer Service Jobs in Lytham St Annes

Onsite Services Engineer

Hiring Organisation
ECS
Location
Lytham St. Annes, Lancashire, North West, United Kingdom
Employment Type
Permanent
Salary
£30,000
deskside support services. This is an excellent opportunity for an engineer with strong troubleshooting skills and hands-on hardware experience who enjoys working in customer-facing environments. Key Responsibilities: Provide onsite/deskside and remote support within SLA targets Perform hardware break-fix, device replacements and IMAC activities Diagnose … resolve desktop, hardware, software and connectivity issues Manage ticket updates, escalations and user communication Support additional customer sites where required Skills & Experience: Previous IT Support, Deskside or Field Engineering experience Strong Windows OS and desktop/laptop troubleshooting skills Experience with hardware support, networking and remote access technologies Exposure ...