maidenhead, south east england, United Kingdom Hybrid / WFH Options
Wireless Logic Ltd
CustomerService Advocate YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. 🌍✨ Our … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … Wireless Logic , we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Role Overview: 👀 As a CustomerService Advocate, you’re the heart of the Customer Engagement Team! Your mission: to connect with customers, solve problems, and ensure top More ❯
maidenhead, south east england, United Kingdom Hybrid / WFH Options
Wireless Logic Ltd
we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … through seamless migrations and ownership changes. Reporting to the Migrations Support Supervisor, you'll be part of a dynamic team focused on delivering exceptional service and maintaining the integrity of our M2M databases. This role offers the chance to work with a diverse range of internal and external stakeholders … making a real impact on customer experience and operational efficiency. Your Daily Quest (Key Responsibilities): 🌎 Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in the loop with regular, clear progress updates throughout the More ❯
maidenhead, south east england, United Kingdom Hybrid / WFH Options
Wireless Logic Ltd
Service Desk Analyst YOUR NEXT JOB! What we’re all about: Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity!But we’re more than that. 🌍✨ Our mission … we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected. Draw Them In (Role Overview): As a Service Desk Analyst at Wireless Logic, you'll be at the heart of our operations, ensuring our customers receive top-notch support and their connectivity More ❯
Customer Success Agent - Maidenhead - Up to £30K Great opportunity for someone from a Customer-service, Technical Support or Account Management background! This fast growing technology company who invest in their staff is looking for a Junior Customer Success & Support Agent to join their team. In this … the most value from the company's products, and help strengthen relationships. This is a non-sales role, but you may have experience in customerservice, Sales & Account Management, or client success from a different company. What they're looking for: ?? Enthusiastic and great at building relationships ?? Comfortable … speaking with clients and problem-solving ?? Eager to learn and grow within the technology & software industry ?? Commercial experience in account management, customer success, or a similar client-facing role ?? A background in SaaS or IT is a bonus but not essential This is an exciting opportunity to develop your More ❯
IT Field Service Engineer Permanent/Full-time **MSP (Managed Service Provider) experience essential** Job Profile Looking for a skilled IT Field Service Engineer with demonstrable experience in an MSP (Managed Service Provider) in IT Field Service engineer role or similar. This role requires a … customer-focused mindset, a diligent and logical approach to troubleshooting, and a strong commitment to service excellence. Candidates must be based within commuting distance of Maidenhead and be prepared to travel to client sites on a regular basis. Key Responsibilities Provide onsite technical support, troubleshooting and maintenance across … Install, configure, and support IT hardware, software and network systems. Work with internal teams to escalate and resolve complex technical issues promptly. Deliver excellent customerservice and maintain high client satisfaction levels. Maintain up-to-date documentation of all work carried out and support provided. Ensure systems and More ❯
Service Desk Engineer Maidenhead (Office Based) Up to £27,000 + Company Benefits This is a hands-on support role within a growing managed service provider offering tailored IT and communications solutions. As a Service Desk Engineer, you ll provide first-line technical support to a wide … on project delivery alongside senior engineers. What s on offer: You ll join a collaborative team in a company that values practical expertise and customer focus over rigid, one-size-fits-all support. The business supports over 275 UK organisations and continues to grow through strategic acquisitions. In return … development, and exposure to a broad range of technologies across diverse client environments. What we re looking for: 1 2 years experience in a service desk or technical support role, ideally within an MSP environment. Strong troubleshooting and customerservice skills Good knowledge of Microsoft 365, Windows More ❯
Maidenhead, Royal Borough of Windsor and Maidenhead, Berkshire, United Kingdom
Reboot Recruit Ltd
Service Desk Engineer – Maidenhead (Office Based) Up to £27,000 + Company Benefits This is a hands-on support role within a growing managed service provider offering tailored IT and communications solutions. As a Service Desk Engineer, you’ll provide first-line technical support to a wide … on project delivery alongside senior engineers. What’s on offer: You’ll join a collaborative team in a company that values practical expertise and customer focus over rigid, one-size-fits-all support. The business supports over 275 UK organisations and continues to grow through strategic acquisitions. In return … development, and exposure to a broad range of technologies across diverse client environments. What we’re looking for: 1–2 years’ experience in a service desk or technical support role, ideally within an MSP environment. Strong troubleshooting and customerservice skills Good knowledge of Microsoft 365, Windows More ❯
Group Service Desk Manager Permanent/Full-time Company Profile An exciting, forward-thinking, and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes. Now hiring for an experienced Group Service Desk Manager to lead and develop the service desk teams due to continued growth and expansion in customer base and demand Opportunity This is a fantastic opportunity for a talented and driven Service Desk Manager looking to join a forward-thinking and rapidly growing company, who offer outstanding support and professional development, clear career progression … pathways, as well as unrivalled job security and stability in a fast-paced and rewarding environment. Key Responsibilities Lead and manage the group's service desk teams to deliver outstanding technical support and customer service. Oversee daily operations across multiple service desks, ensuring performance against KPIs, SLAs More ❯
us and shape the future of media and entertainment solutions? Let’s do it together! Role Summary We are seeking a self-driven and service-oriented IT Professional with a strong passion for learning, problem-solving, and cross-functional collaboration. This role is ideal for someone with a growth … Shipping logistics to remote users. Good communication and documentation skills are an advantage. Personal Attributes 4+ years of experience in a HelpDesk/Deskside Service environment. Excellent customerservice and communication skills, particularly when interacting with executives and C-level employees. Experience supporting both PC and Mac … troubleshoot and diagnose issues. Familiarity with Microsoft Office 365, Dynamics, SharePoint, and Active Directory. Documentation skills to aid in writing and updating internal and customer facing solutions to technical issues is an advantage is an advantage. Knowledge and experience with Azure and/or AWS - An advantage. Bachelor's More ❯
sustained business growth. Main Responsibilities: The Technical Support Intern is required to deliver the following key tasks: Introduce new product features to the Channel Customer, help the customer to select and configure products; Respond to customers, to help solve technical problems; Training technical staff of Channel Customer’s, helps them improve the level of technology; Understand and consolidate customer demand for products and feedback to the product department for product improvement; Cooperate with sales staff, analyze the practical needs of customers, and provide a complete plan; To complete the project, the bidding work, to help … standard; To coordinate resources, and provide technical support. Key Qualifications: Right to work in the UK; Prior experience in a technical support role; Good customerservice skills and communication skills;. Good at handling pressures The ability to learn new technologies fast A positive attitude Initiative, honesty and More ❯
sustained business growth. Main Responsibilities: The Technical Support Intern is required to deliver the following key tasks: Introduce new product features to the Channel Customer, help the customer to select and configure products; Respond to customers, to help solve technical problems; Training technical staff of Channel Customer’s, helps them improve the level of technology; Understand and consolidate customer demand for products and feedback to the product department for product improvement; Cooperate with sales staff, analyze the practical needs of customers, and provide a complete plan; To complete the project, the bidding work, to help … standard; To coordinate resources, and provide technical support. Key Qualifications: Right to work in the UK; Prior experience in a technical support role; Good customerservice skills and communication skills;. Good at handling pressures The ability to learn new technologies fast A positive attitude Initiative, honesty and More ❯
in Italy, Peruvian LAN Airline, APEC in China and Safe City in Brazil as well as many others. Dahua has established sales, marketing, and service networks globally. Our company has offices in mainland China, greater Asia, America, Europe, Oceania, Africa and others. Our global footprint allows us to respond … to the market with the best service and products possible. Job Overview: We are seeking a highly skilled, team-oriented Technical Hotline Engineer with exceptional interpersonal and communication skills to join our growing team. In this vital role, you will work collaboratively with colleagues to troubleshoot technical issues, provide … prompt customer feedback, support the roll-out of new applications, and contribute to the ongoing improvement of our services. Your daily responsibilities will involve direct interaction with customers to address their concerns, as well as creating and maintaining clear, concise written documentation. As a successful candidate, you will demonstrate More ❯
Maidenhead, Berkshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
Company Overview We are working with a leading SaaS provider in the UK, renowned for their innovative solutions and exceptional service delivery. Our client is committed to driving technological advancements and supporting the career development of their employees. They are looking for dynamic and creative individuals to join their … growing sales team and contribute to their mission of delivering outstanding service to customers. What's in it for you Up to £75,000 per annum base salary (up to double OTE) Remote working Excellent holiday allowance Private medical Discretionary bonus Strong internal career progression What we are looking … for Personable and quick to build relationships Strong interpersonal and customer care skills Excellent writing and oral communication skills Imaginative problem solver Ability to work as part of a team Appreciation of a quality approach Confidence in personal abilities Strong drive for excellent customerservice Ability to More ❯
and Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … and reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced … into the local market and contribute to the development of sales strategies; Identify channel customer needs and requirements, and analyse customers' reactions to all aspects of the product, price, post-sales service, etc; Analyse sales figures, and assist the marketing department; Maintain a long-term relationship with existing More ❯
join our IT team. The Role: This office based role has primary responsibility for the assignment and resolution of IT operational support incidents and service requests which ensures support, maintenance, continuity and improvement of all the Council's end user hardware and business applications. To provide a responsive, high … quality, efficient and polite support service, both from the desk and face-to-face, to all users of the Council's IT systems and applications. The post holder will have an understanding of the impact of managing the delivery of the work for the IT support teams. The post … IT systems over the phone, via email, Teams and face to face. Act as the first point of contact for all IT system related customer queries and resolve basic support requests. Escalating more complex issues to senior members of the team as appropriate. Working within agreed support resolution timescales. More ❯
Our client a world leader in powerful brands, innovative products with an exceptional team and award winning customerservice are looking for a Business Process analyst to support business projects and initiatives across the stakeholders ideally you will have an understanding of Digital Marketing. Manage the roadmap of … Experience and knowledge in SAP and Salesforce essential Experience and knowledge in other CRM products (e.g. SAP-based CRM products, Salesforce Marketing Cloud) and Customer Data Management (CDM) solutions, highly desirable Experience in customer data governance highly desirable Ability to communicate (verbal and written) clearly and effectively with More ❯
Our client a world leader in powerful brands, innovative products with an exceptional team and award winning customerservice are looking for a Business Process analyst to support business projects and initiatives across the stakeholders ideally you will have an understanding of Digital Marketing. Manage the roadmap of … Experience and knowledge in SAP and Salesforce essential Experience and knowledge in other CRM products (e.g. SAP-based CRM products, Salesforce Marketing Cloud) and Customer Data Management (CDM) solutions, highly desirable Experience in customer data governance highly desirable Ability to communicate (verbal and written) clearly and effectively with More ❯
Maidenhead, England, United Kingdom Hybrid / WFH Options
83zero
Company Overview We are working with a leading SaaS provider in the UK, renowned for their innovative solutions and exceptional service delivery. Our client is committed to driving technological advancements and supporting the career development of their employees. They are looking for dynamic and creative individuals to join their … growing sales team and contribute to their mission of delivering outstanding service to customers. What's in it for you Up to £75,000 per annum base salary (up to double OTE) Remote working Excellent holiday allowance Private medical Discretionary bonus Strong internal career progression What we are looking … for Personable and quick to build relationships Strong interpersonal and customer care skills Excellent writing and oral communication skills Imaginative problem solver Ability to work as part of a team Appreciation of a quality approach Confidence in personal abilities Strong drive for excellent customerservice Ability to More ❯
projects using structured project management practices Estimate project scope and timelines for small to medium engagements Build strong relationships with clients and provide excellent customerservice Configure and test software modules to meet client requirements Troubleshoot and resolve technical or functional issues during implementations Collaborate with client and More ❯
ll play a key role in making sure our customers stay happy by helping them resolve any issues they face. From troubleshooting to keeping customer platforms up and running, you'll be hands-on and vital to our operations. No two days will be the same - expect variety, challenge … enterprise-level hardware, we want to hear from you Have experience or knowledge of OS installation Have exposure to Cisco networking gear Understand great customerservice and how to keep customers satisfied Are open to shift work (we provide 24/7 support to customers) What's in More ❯
Job Description Account Manager - Software/Saas - Maidenhead - Up to £30K Great opportunity for someone from a Customer-service, Technical Support or Account Management background! This fast growing technology company who invest in their staff is looking for a Junior Customer Success & Support Agent to join their More ❯
Maidenhead, England, United Kingdom Hybrid / WFH Options
Wireless Logic Ltd
we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our … business such a success. So, we need to continue investing in what they want. Development is key for us to continue being nimble and customer centric .That's why we have created an exciting brand new, high-profile role that will be pivotal to enhancing our organisational capability. We … the Group and each business within it, fostering collaboration, knowledge sharing, inspirational management, innovative and entrepreneurial thinking, and ultimately driving growth and of course customer satisfaction. This role is ideal for someone who is passionate about learning and development and ready to make a significant impact on the business. More ❯
the Group and each business within it, fostering collaboration, knowledge sharing, inspirational management, innovative and entrepreneurial thinking, and ultimately driving growth and of course customer satisfaction. This role is ideal for someone who is passionate about learning and development and ready to make a significant impact on the business. … businesses and market needs Job Family Specific Development: Design and deliver tailored development programs for specific job families such as sales, software developers, and customer services, so that they directly contribute to business growth Learning Management System (LMS) and AI Integration: Use AI applications to create personalised learning experiences More ❯