7 of 7 Process Improvement Jobs in Maidenhead

Our client a world leader in powerful brands, innovative products with an exceptional team and award winning customer service are looking for a Business Process analyst to support business projects and initiatives across the stakeholders ideally you will have an understanding of Digital Marketing. Manage the roadmap of change … requests in the Digital Marketing scope Work with the business to produce clear and well documented business requirements, process and data flow diagrams and key user guides. Work with relevant business stakeholders to understand and define the as-is and to-be end-to-end business processes and requirements … Analyse the impact of the proposed solutions across the end to end process, ensuring the proposed solutions and processes are optimised and well controlled Facilitate discussions in workshops, obtain business feedback and translate the feed-back into business requirements for the development team Work with different technical teams in More ❯

configured in the IT Service Management (ITSM) system. This role requires strong communication skills, a deep understanding of ITSM, and the ability to drive process improvements across the organization. Key Responsibilities: Collaboration: Meet regularly with Department leads/managers to understand their processes, challenges, and requirements within the ITSM. … Workflow Definition: Work with team managers to define and document workflows that need to be configured in the ITSM system. Process Improvement: Identify opportunities for process improvements and implement best practices to enhance efficiency and customer satisfaction within the ITSM. ITSM Configuration: Collaborate with the ITSM Systems … Excellent communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Strong analytical and problem-solving skills. Experience with workflow design and process improvement. Qualifications/Education/Experience: Bachelor's degree in Business Administration, Information Technology, or a related field. Proven experience in customer support management More ❯

and external stakeholders, making a real impact on customer experience and operational efficiency. Your Daily Quest (Key Responsibilities): 🌎 Spearhead the end-to-end migration process for Wireless Logic and Arkessa customers, ensuring data accuracy and solution customization. Keep customers and internal teams in the loop with regular, clear progress … best practices. Develop and deliver engaging training sessions for both customers and internal teams to optimize our migration processes. Identify, create, and implement Continuous Improvement (CI) initiatives to streamline and enhance our migration and Change of Ownership (COO) procedures. Dive into data using tools like Zendesk, PowerBI, and SIMPro … the Year: 🎯 Smooth Migrations: Successfully lead and complete a high volume of customer migrations, maintaining a high level of data accuracy and customer satisfaction. Process Improvement: Identify and implement at least two significant improvements to our migration or Change of Ownership processes, resulting in increased efficiency or enhanced More ❯

team Client-facing experience and professional demeanor Strong organizational skills with the ability to manage multiple priorities A keen interest in software and business process improvement Nice to Have Familiarity with Agile methodologies and tools (JIRA, Confluence) Understanding of the software development lifecycle Background in business analysis or More ❯

performance software solutions. You’ll guide teams through the full software development lifecycle—from concept through release—while promoting engineering excellence, technical quality, and process improvement. This is an excellent opportunity to shape modern cloud-native products, influence technical decisions, and mentor engineers across development and quality assurance. Key … a product line, ensuring alignment with scope, quality, and time targets . Create and monitor operational metrics , scorecards, and reporting for leadership reviews. Promote process and continuous improvement initiatives across teams. Partner closely with Product Management on feasibility assessments, backlog planning, and product roadmaps. Provide technical oversight and … toolchains and containerization technologies What You’ll Bring A strong leadership presence and an ability to foster growth in your team An eye for process efficiency and delivery quality A collaborative mindset and ability to influence without authority A passion for technology and a drive for continuous improvement More ❯

relationships will be essential to your success. Your Daily Quest (Key Responsibilities):🌎 Provide 2nd line support for diagnosing and resolving connectivity problems/issues. Process tasks related to SIM card operations, including activations and changes. Manage change of ownership and tariff change requests. Handle call overflows, administration, and logging … Maintain a customer satisfaction (CSAT) score of 95% or higher for all resolved tickets. 2) Reduce the average ticket resolution time by 15% through process improvements and enhanced knowledge sharing. 3) Proactively identify and resolve recurring customer issues to minimize escalations and improve overall service quality. Why Come Work … from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities. Overview of interview process at Wireless Logic: Tele Interview – Meet the people team😊 1st Interview (Virtual) - Meet your manager 😀 2nd Stage (Face to Face)- Meet your peers😁 Final More ❯

Operator Required Maidenhead - immediate start available Key responsibilities will include: Operating 2D and 3D AOI machines to inspect PCB assemblies Documenting inspection results and process faults Interfacing with engineers for inspection feedback and process improvements Reading and interpreting manufacturing drawings for orientation and build conformance Recording production data More ❯