Solutions Consultant
- Location
- Maidstone, England, United Kingdom
training, champion and support strategy etc.) and working with them to develop a project plan to ensure key requirements are addressed. Create and maintain product demo strategies and related assets that are value and benefit-driven, not feature walk throughs. Support customer evaluations and implementations, providing information on tools … handled through existing support channels (e.g. coordination of access, licenses, account maintenance, escalating support). Assist in the development and maintenance of a product knowledge base for team members to access as a supplemental resource to the SC team. Capture, and where appropriate respond to, customer and prospect feedback ...