23 of 23 Customer Insight Jobs in Manchester

Role: Customer Insight Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight Analyst to going my contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. Do you have a passion for Customer Excellence and IVR? Are you a great storyteller? Are you experienced using SQL and PowerBI? The Customer ...

Role: Customer Insight & Speech Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight & Speech Analyst to going my contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. PLEASE ONLY APPLY FOR THIS ROLE IF YOU HAVE EXPERIENCE IN SPEECH AND IVR ANALYTICS. Do you have a passion for Customer Excellence ...

Role: Customer Insight & Speech Analyst Salary: Up to £40,000 (location depending) + benefits Term: 24 month FTC Location: Manchester or Stratford, London up to 2 days per week hybrid working Hours: Mon-Fri 8am-4pm or 9am-5pm This is a great opportunity for an experienced Customer Insight & Speech Analyst to going my contact centre clients growing team. Hybrid working out of one of their offices in Manchester or Stratford, London. PLEASE ONLY APPLY FOR THIS ROLE IF YOU HAVE EXPERIENCE IN SPEECH AND IVR ANALYTICS. Do you have a passion for Customer Excellence ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

Advertisement: Customer Contact Centre Change Delivery Lead Location: City Centre, Manchester Contract Type: Fixed Term Contract (24 months) Are you ready to lead a transformative journey in customer service? Our client is seeking a dynamic Customer Contact Centre Change Delivery Lead to spearhead the Contact Centre … Future initiative! If you are passionate about enhancing customer experiences and driving meaningful change, this is the opportunity for you! About the Role: As the Change Delivery Lead, you will play a crucial role in revolutionising our client's contact centre. Your leadership will ensure a seamless, customer ...

design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules including … Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build dashboards ...

design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules including … Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build dashboards ...

design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules including … Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build dashboards ...

business over the next decade. This is a true Greenfield initiative, unifying multiple enterprise systems into a single, scalable solution that will deliver unprecedented customer insight, operational clarity, and long-term strategic value. They are seeking an experienced Lead QA to take ownership of quality, release assurance ...

Forward Solutions Engineer/Principal Solutions Consultant at Aveni, you will be a key technical leader in pre-sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI-powered solutions tailored to banks … POCs), and ensuring successful handover to implementation and ongoing support. About You You are a seasoned Consultant who combines deep technical capability with business insight, someone who is equally at ease in boardroom discussions as you are in exploring architecture diagrams. You thrive when solving complex, regulated-industry problems ...

Forward Solutions Engineer/Principal Solutions Consultant at Aveni, you will be a key technical leader in pre-sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI-powered solutions tailored to banks … POCs), and ensuring successful handover to implementation and ongoing support. About You You are a seasoned Consultant who combines deep technical capability with business insight, someone who is equally at ease in boardroom discussions as you are in exploring architecture diagrams. You thrive when solving complex, regulated-industry problems ...

Forward Solutions Engineer/Principal Solutions Consultant at Aveni, you will be a key technical leader in pre-sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI-powered solutions tailored to banks … POCs), and ensuring successful handover to implementation and ongoing support. About You You are a seasoned Consultant who combines deep technical capability with business insight, someone who is equally at ease in boardroom discussions as you are in exploring architecture diagrams. You thrive when solving complex, regulated-industry problems ...

include leading improvements to the sales process, managing and optimising the HubSpot CRM system, and leveraging data analytics to boost performance and uncover key customer insights. You'll keep a close eye on the pipeline, champion collaboration across teams, and support sustainable growth along the way. You'll also … decisions. Ensure CRM data management practices align with regulatory and legislative standards (including GDPR). Generate reports and dashboards to support leasing, sales, marketing, customer service, and operational teams with visibility of sales and revenue performance. Analyse customer data to identify trends, behaviours, and opportunities that support strategic ...

include leading improvements to the sales process, managing and optimising the HubSpot CRM system, and leveraging data analytics to boost performance and uncover key customer insights. You'll keep a close eye on the pipeline, champion collaboration across teams, and support sustainable growth along the way. You'll also … decisions. Ensure CRM data management practices align with regulatory and legislative standards (including GDPR). Generate reports and dashboards to support leasing, sales, marketing, customer service, and operational teams with visibility of sales and revenue performance. Analyse customer data to identify trends, behaviours, and opportunities that support strategic ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales ...

platform, they're building seamless, personalised financial experiences that rival digital leaders such as Zopa, Monzo, Starling and Revolut. Key Responsibilities: Gather and analyse customer insights, market trends, and competitor data Translate findings into clear opportunities and propositions Write clear, concise user stories to guide development Prioritise and refine … Candidates must have Fintech experience): Experience in product management, business analysis, or related roles within Fintech Strong analytical skills with the ability to interpret customer and market data Excellent communication and organisational skills Proactive, solution-oriented mindset with attention to detail If this sounds like you, pop your ...

platform, they're building seamless, personalised financial experiences that rival digital leaders such as Zopa, Monzo, Starling and Revolut. Key Responsibilities: Gather and analyse customer insights, market trends, and competitor data Translate findings into clear opportunities and propositions Write clear, concise user stories to guide development Prioritise and refine … Candidates must have Fintech experience): Experience in product management, business analysis, or related roles within Fintech Strong analytical skills with the ability to interpret customer and market data Excellent communication and organisational skills Proactive, solution-oriented mindset with attention to detail If this sounds like you, pop your ...

platform, they're building seamless, personalised financial experiences that rival digital leaders such as Zopa, Monzo, Starling and Revolut. Key Responsibilities: Gather and analyse customer insights, market trends, and competitor data Translate findings into clear opportunities and propositions Write clear, concise user stories to guide development Prioritise and refine … Candidates must have Fintech experience): Experience in product management, business analysis, or related roles within Fintech Strong analytical skills with the ability to interpret customer and market data Excellent communication and organisational skills Proactive, solution-oriented mindset with attention to detail If this sounds like you, pop your ...