10 of 10 Customer Insight Jobs in the North West

platforms, but win when organisations want something more focused, practical, and supported by people who genuinely understand their needs. We’re at a pivotal stage. The product works, the customer base is growing, and design is the biggest opportunity we have to elevate the entire experience. Why This Role is So Exciting!! This isn’t a “slot into an … consistency, reuse and scalability Deliver new features and refine existing ones in line with user needs and business goals Improve design handoff and engineering collaboration Help bring more structured customer insight into product decisions What we’re looking for: Strong commercial experience in UX/UI/Product Design (ideally 3+ yrs experience) Strong portfolio showcasing end-to More ❯

to product roadmaps, sprint planning, and backlog management. Working cross-functionally with engineering, design, data science and clinical teams to help deliver high-quality product releases. Assisting in translating customer insights and business needs into clear user stories and acceptance criteria. Getting involved in product discovery, user research, and data-driven decision making. What we’re looking for Experience More ❯

We're looking for a talented BI Data Analyst to join our Customer Insights team on a 3-month contract. Reporting to the Insights Manager , you'll play a pivotal role in turning data into actionable insights that shape customer strategy and operational performance. You'll help evolve our BI suite, deliver executive-level reporting, and ensure that … our analysis reflects the voice of the customer across the business. Key Responsibilities Lead the design, delivery, and continuous improvement of BI reporting and dashboards (Power BI essential). Partner with internal stakeholders to gather and document reporting requirements. Develop and maintain key KPI reports, from daily operational performance to forecasting projections. Build and enhance data models, ensuring accuracy … automate reporting processes using Excel (advanced) and VBA macros. Drive automation and integration between BI tools and the CRM system. Produce business-critical reporting such as Executive Dashboards and insight packs. Identify and correct inefficiencies in existing reporting processes. What You'll Bring Proven experience in BI development and data analysis roles. Expertise in Power BI , including DAX, data More ❯

into functional and technical designs. Configure and customise Dynamics 365 CE to meet client-specific business requirements. Deliver end-to-end solutions across one or more core modules (Sales, Customer Service, Field Service, Marketing/Customer Insights). Support Power Platform integrations (Power Apps, Power Automate, Power BI) to enhance solution functionality. Skills & Experience Proven experience as a More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

with a 4–8 month deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers tangible ROI: saves TA and … collaborate with product and engineering teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales, solutions engineering, or customer … closely with sales teams during the full deal cycle — from discovery to technical validation and close. Skilled at running technical proof-of-concepts (POCs), demos, and workshops that align customer requirements with product capabilities. Confident presenting to both technical and executive-level stakeholders. Excellent written and verbal communication skills, including the ability to simplify and explain technical ideas clearly. More ❯

be supporting a SAP4HANA solution that has been recently deployed to a number of BAE Systems partners/entities. The successful candidate will be able to integrate with the customer community, IM&T Support Teams and 3rd party IT Partners. This role will provide exposure to a range of stakeholders within BAE Systems and their suppliers. As this is … role and defining the optimum operating model and processes based on previous experience gained in a similar role. Role Requirements: Not limited to Defining and prioritising requirement based on customer insights, commercial value, and technical feasibility-supported by clear business cases. Collaborating with delivery partners to identify the best-fit technical solutions to meet both customer and business … at all levels. You will have the ability to work with a wide range of stakeholders and present ideas in a user-friendly language. Experience of working in a customer focussed, collaborative environment is essential and you must be able to prioritise and execute tasks working across multiple tasks/projects/activities in parallel. Change management experience is More ❯