24 of 24 Customer Insight Jobs in the North West

Account Manager – Techtelligence We’re looking for a commercially minded, proactive and customer‐focused Account Manager to join Today Digital and support the growth of our Techtelligence product. This is an exciting role for someone who enjoys working with customers, understanding their goals, and helping them get real value … discounts + more What You’ll Be Doing Sales Support & Product Demos – work closely with the Commercial team to support the sales process; join customer calls and product demos; tailor demos around each prospect’s market, target accounts, competitors, campaigns and commercial priorities; answer questions during the sales process ...

people access and experience healthcare. We're looking for a Senior Digital Product Manager to lead the development of innovative digital products and customer journeys that improve health outcomes and deliver exceptional experiences for our customers. This is an exciting opportunity to join our Health Services team … engage with Bupa across digital channels. Working within a multidisciplinary product team, you'll define product vision, shape strategy, and lead the delivery of customer-centric solutions that solve real-world healthcare challenges. You'll collaborate with stakeholders across clinical, operational, technology and commercial teams, using data, customer ...

Monterosa we're looking for a Customer Success Lead to join our team. Full-time · London or Liverpool About Us At Monterosa, we create powerful audience engagement experiences that connect some of the world’s biggest brands with their fans in real time. With over two decades of technical … with a growing international presence, we’re a collaborative, forward-thinking team passionate about building impactful digital products and delivering exceptional customer experiences. About the job As part of the Success and Support team, you will own the daily relationship with a portfolio of customers - understanding their goals translate ...

About The Role At Domino’s, your skills, ideas and judgement really matter. As our Digital Experience Manager, you’ll shape and improve the customer journey across our app, website and Dom Central-powered systems. From discovering the right deal to completing checkout, you’ll help make every interaction … intuitive, consistent and high-performing. You’ll use customer insight, digital data and experimentation to identify what could work better, then bring Product, UX, Marketing, CRM, Operations and Technology teams together to deliver the change. Based in Manchester, you’ll also manage and develop one direct report, giving ...

here — and if the work stops feeling good, we take that seriously. The Product tribe shapes what we build and why. Product teams turn customer insight and research into clear product direction, fast experiments and polished, useful experiences. The tribe is about answering the tough questions — what … whom, and how we measure success. What you’ll be doing own difficult, ambiguous product growth problems and turn incomplete information into measurable customer and commercial outcomes. identify where growth is constrained across acquisition, activation, adoption, retention, expansion, monetisation, pricing, packaging, positioning, or market share. define target outcomes, leading ...

most demanding network environments around. What's on offer Salary up to £70,000 Remote UK working with occasional travel to Edinburgh, London and customer sites Pension scheme Life assurance Private medical insurance Enhanced parental leave Generous holiday, plus your birthday off The role This is a dedicated, seconded … company's eyes and ears inside one of its most important customers. Once the platform is live, you're the customer's first point of contact for escalations and their first source of product knowledge. You'll sit within the Professional Services team, which takes over every account after ...

million HTTP requests daily and process more than 1.5 million bets per hour at peak. As a Senior Software Product Analyst, you’ll turn customer and marketing needs into clear product plans and useful improvements across our digital experience. Our Software Product Development department creates and improves the technology … that supports our products and customer experiences. Within the Marketing function, you’ll use your understanding of customers, regulatory requirements and our technology stack to shape improvements to direct-to-customer marketing across multiple touchpoints. You’ll work with teams across the business to define requirements, prioritise initiatives ...

role will help provide the glue that empowers the business to capitalise on the wide range of data assets and drive value from the insight we extract. We develop advanced and actionable data-driven insight to increase the efficiency of our whole organisation, increase customer lifetime value … improve customer experience, and open new business opportunities. You'll play a key role in shaping and enhancing our data platform, working across projects ranging from integrations with client systems and third parties through to the continuous enhancement of our data lakehouse, enabling both batch and streaming data capabilities. ...

Company They are a well-established consumer-focused organisation undergoing a significant data and AI transformation. With strong investment in technology, analytics, and customer insight capabilities, they are building a modern Data Science function focused on delivering measurable business value. The team is moving beyond ad hoc analytics … will work closely with Data Science leadership, engineers, analysts, and business stakeholders to develop and deploy machine learning solutions across a range of customer and commercial use cases. Responsibilities include: Building, validating, and deploying predictive and machine learning models Developing customer segmentation and customer lifetime value models ...

running live, are wherethe majority ofour intellectual property and commercial value sit. The Product Manager will own bothendto end: the strategy, the roadmap, the customer insight that shapes them, and the discipline that gets them shipped. You will report directly to the CTO and work across engineering … each product: the problems they solve, the outcomes they deliver, and the measures that prove it. Maintain a single prioritised roadmap that balances customer demand, commercial opportunity, SOC operationalneedand technical debt. Own the product backlog in Azure DevOps, writing clear epics, features, userstoriesand acceptance criteria that engineering ...

Customer Support Specialist Software Adria Solutions is recruiting a Customer Support Specialist for a growing technology business whose software is used by customers worldwide. This opportunity suits someone who enjoys solving problems, building customer relationships and improving how services are delivered. Youll join a collaborative team where … your ideas and customer insights can influence both products and processes. The role Youll help customers get the most from the companys software, ensuring each interaction is helpful, efficient and tailored to their needs. Alongside responding to enquiries, youll identify recurring issues and work across teams to improve ...

from research and ideas through to final delivery Create wireframes, prototypes and UI designs using Figma Carry out user research and usability testing Use customer feedback and data to improve products Work closely with Product and Engineering teams Help shape product roadmaps and new features Make sure designs … easy to use Contribute to and improve our design system Support and mentor other designers Explore how AI can be used to improve the customer experience What we\'re looking for Strong experience as a Product Designer/UX Designer Excellent UI and visual design skills Strong experience with ...

join our growing Product team, working closely with Product Managers, Engineers and key business stakeholders to help shape and improve our products through customer insight and data-driven decision making. What you'll be doing: Gather and document business and user requirements, translating them into actionable product requirements. … Analyse customer feedback, product usage and market trends to identify opportunities for product improvements. Work alongside Product Managers to prioritise features and maintain the product backlog. Produce user stories, acceptance criteria and functional documentation. Collaborate with Engineering, Design and QA throughout the product lifecycle. Monitor product performance using data ...

solely on backlogs and process. We’re looking for someone who can bring clarity to complexity, inspire a high-performing team, and help turn customer and market needs into meaningful product outcomes. You’ll lead and support a talented group of Product Owners across our portfolio, helping to align … focused on delivering real value to transport operators and passengers alike. You’ll play a key role in connecting strategy with execution—bringing together customer insight, business priorities, and technical capability to shape the future direction of our products. What You’ll Be Doing ...

development from discovery through to delivery and working closely with colleagues across technology, design, delivery and the wider business to create solutions that meet customer needs and deliver value for Co-op. Why this role matters As a Lead Product Manager, you'll play a key role in helping … continually optimize Co-op ways or working in relation to their products and the RISE methodology Work closely with stakeholders to balance customer needs, business priorities and technical considerations when making product decisions Lead the product lifecycle from discovery through to delivery, ensuring your product delivers meaningful outcomes ...

accounts and identifying key decision-makers Engaging prospects through outbound and inbound channels Building relationships with senior stakeholders Booking high-quality product demonstrations Understanding customer challenges and communicating the value of the platform Managing activity and opportunities through CRM Feeding customer insight back into the sales ...

best option convincingly and tactfully persuade sceptical colleagues and stakeholders about the value and purpose of research effectively capture, use and share user/customer insight and views from a diverse range of stakeholders to ensure better policy and delivery support the Head of User Research in coordinating ...

Product Owner Overview Join Barclays as a Design System Product Owner and play a pivotal role in shaping the Blueprint design system that powers customer and colleague experiences across the bank. This is an opportunity to own the vision, strategy and prioritisation of a strategic product used by teams … experience defining product strategy, roadmaps and priorities for complex digital products. Strong stakeholder management and influencing skills across a diverse organisation. Experience using data, customer insight and business outcomes to inform product decisions. Deep understanding of enterprise design systems, accessibility standards and design-to-code workflows. Ability ...

existing planning rhythm, from annual goals through to quarterly priorities and sprints. You'll help improve it, build a stronger habit of using customer insight and product data, and shape how the team develops as we move towards regional squads around each market’s needs. What … stop, balancing value, timing and capacity. Management and coaching of product managers, with clear expectations, feedback and accountability, and regular one-to-ones. Regular customer discovery and product analysis, including funnels, conversion and engagement, using Mixpanel. Consistent stakeholder updates, clear commitments and follow-through when priorities or delivery dates ...

steer strategy for marketplaces, consumer apps, and services across the UK and US. You’ll lead PMs, collaborate with Design and Engineering, and drive customer insight into a clear roadmap. Based in Manchester with some in-office leadership, you’ll partner with the CTO and cross-border teams … prioritise and deliver customer-centered features at scale. #J-18808-Ljbffr ...

CloudGuard Ltd. is hiring its first dedicated Product Manager to own ANSEL and the CloudGuardPortal, including strategy, roadmap, and customer insight. You will work with engineering, SOC operations, and executives, shaping product direction with credible rationale and visibility across stakeholders. You will engage with customers and analysts, defend prioritisation ...

enhancements and the shift towards AI‐driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future‐fit patterns. You will work closely with architects, product owners and stakeholders … approaches Mentor developers and lead distributed teams Qualifications 5+ years Power Platform/D365 delivery Experience of implementing D365 CE modules such as Sales, Customer Service, Contact Centre, Customer Insights Integration experience with REST APIs/custom connectors ALM and CI/CD experience Comprehensive understanding ...

delivery of the AWS cloud platforms. This pivotal role bridges business strategy with technical execution, ensuring cloud platform capabilities align with organisational goals and customer needs. You will drive a product mentality to the platform and be able to demonstrate high empathy and understanding of user needs and translating … Multi-Platform Leadership Strategy and Vision Define and communicate the product vision and strategy for cloud-based platform services, aligning with business objectives and customer insights. Lead product discovery, research, and roadmap development to support scalability, security, and integration across platforms. Cross-Platform Performance Optimisation Own and manage complex ...

upselling pay-as-you-go customers. Build and manage ecosystem relationships with CDP, SI, and ISV partners to enhance sales reach and support customer success. Develop a territory plan and allbound strategy by working with your SDR, marketing and channel partners to maximize new logo acquisition. Oversee all customer … demos through to POC support and technical support sessions with SE/SA team collaboration. Address objections and overcome contractual challenges to maximize customer value and satisfaction. Apply MEDDPICC principles to manage opportunities and ensure alignment with customer needs effectively. Maintain a growth mindset, continuously learning and applying ...