7 Customer Insight Jobs in the North West

shine? Do you have experience in designing, delivering, and evaluating educational programs? As a Stakeholder Engagement Manager you will deliver class-leading levels of customer service to a portfolio of stakeholders. Develop strong relationships, from other services across the directorate, to deliveragainst the NHSBSA Workforce strategic aims, supporting Retirement … active role in the national retention of NHS staff in line with NHS England guidance. The post holder will deliver class-leading levels of customer service to a portfolio of stakeholders. The post holder will manage engagement in relation to NHS Pensions with stakeholders such as NHS Employers, NHS … line service; working within the Stakeholder Engagement Team in supporting the Service Delivery Manager to successfully implement and manage change with key stakeholders Through customer relationship management, the post holder will be personally responsible for working with stakeholders to provide assurance that customers are compliant with NHS Pension Scheme more »

a super organised, proactive and self-starting individual to join our team as a CRM Coordinator. This role will support the development of our customer data and communications platform to improve access and use of customer insight and ensuring we are always optimising the technology and tools … in defining and implementing new technology enhancements and tools to support the wider CRM team in delivering their vision for highly personal and seamless customer experiences at Beaverbrooks, to engender long lasting customer relationships and repeat business. The awards weve been given as an employer speak volumes about … a clear timeline, and is delivered to plan, escalating any challenges to CRM Manager You will become a subject matter expert (SME) for our customer data platform, supporting larger scale implementation projects run by the Beaverbrooks technical team (in the process of being built) Youll ensure all documentation relating more »

supporting 1'000's of processes across the Bank, acting as the Enterprise Data Integration function within the Bank for Retail, Insurance, Risk, Fraud, Customer Insight, Commercial and Corporate businesses. Above all, we're a family friendly organisation who focus on delivery, not time at your desk. A more »

supporting 1'000's of processes across the Bank, acting as the Enterprise Data Integration function within the Bank for Retail, Insurance, Risk, Fraud, Customer Insight, Commercial and Corporate businesses. Core Purpose of the role Our team is looking for a hardworking and adaptable Lead Engineer with depth more »

and banking partners. Develop a progressive and innovative product roadmap, working with IT colleagues, to deliver further revenue growth, underpinned by strong market and customer insights. Lead the go to market plans for these products and propositions. Measure and report against a set target of customer and financial … teams, gaining buy-in for go to market plans Lead innovation and develop new revenue opportunities for the Card Services business, reviewing market/customer insights and working closely with partners to execute effectively The person: Commercially astute with demonstrable capability of owning a P&L Demonstrate tenacity and … new revenue growth opportunities Combines strategic thinking with demonstrable hands on product and propositions experience Good understanding of technology, IT and legal standards Highly customer focused Highly organised with planning/project skills Strong attention to detail Enjoys working at pace and takes the team with them Excellent written more »

Head of Omnichannel and Customer Delivery Scopes eCommerce Hub Salford The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth. And turning this into a future significant income stream for the charity. The role Develop and drive … the implementation of an eCommerce strategy. Commission and drive a programme to garner customer insights across all channels. Collaborate with the Head of Retail Shops to connect Scopes online and brick and mortar propositions. Use customer insights to inform the buying and merchandising of new goods. To return … significant profit margins for the charity. Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience. Lead on plans to strengthen our partnerships with retail corporate donors. To diversify and grow quality stock donations to drive income and deliver profit. About more »

channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities: Plan and deliver effective communications for customer retention, revenue and engagement. Evaluate and improve CRM Comms. Automated … content, app push notifications, in-app messaging, and other touchpoint impacts. Leverage data to deliver a personalised and targeted journey for the Beauty Bay customer, and ensure a fluid journey exists to on site content. Ensure effective end-to-end delivery of CRM Comms including planning, briefing, copywriting, set … up, proofing, translation, implementation, and campaign/weekly reporting. Execute & help to develop customer segmentation , with communications that are appropriately targeted for best impact with territory and translation consideration. Drive success via the CRM testing programme , ensuring good visibility of overall results and testing mechanics to improve KPIs. Understand more »