Delivery Manager Jobs in Manchester

1 to 25 of 31 Delivery Manager Jobs in Manchester

Software Delivery Manager

Manchester, North West, United Kingdom
AQA
Software Delivery Manager Manchester: £63,000 - £80,000 + Excellent Benefits Permanent Hybrid (2x days a week in the office) Closing date for applications is Thursday 31st July 2025. Are you an experienced Software Delivery Manager with an outcome-focussed approach? Would like to use your skills to contribute in an organisation that has a positive … impact on people's lives? Landscape We are seeking an experienced Software Delivery Manager to join our Assessment Technology group in Manchester. The group is responsible for the Microsoft-aligned operational systems that deliver over 3 million GCSE and A-level results annually. It includes the software product covering the full lifecycle of exams series delivery from … well as our Integration product built on Azure Integration Services which ensures data can be exchanged securely and reliably between all AQA systems and 3rd parties. As the Software Delivery Manager you will work closely with Product Owners, Business Analysts, Developers, Test Analysts, and other roles, both internally and from suppliers, who are responsible for the delivery More ❯
Employment Type: Permanent
Salary: £80,000
Posted:

Delivery Manager – Remote - £60,000 - £65,000 – initial 12 month FTC

Bury, Greater Manchester, United Kingdom
Hybrid / WFH Options
Opus Recruitment Solutions
Delivery Manager – Remote - £60,000 - £65,000 – initial 12 month FTC CMS | Digital Transformation | Education Sector | Edtech | Agile Delivery | Stakeholder Management | Are you a Delivery Manage r looking for a remote position? Or maybe you have experience with developing CMS’s. If so I have a role for you. I am current supporting a brilliant organisation … within the education sector. They’re looking for a Delivery Manager to join them on an initial 12 month FTC, to oversee the development of a greenfield project which is building a new Web Content Management System. You will be at the forefront of how this organisation delivers content and a drive change within a digital environment. You … will be working with both technical and non-technical teams across the full digital lifecycle, manage technical delivery, drive agile practices and help foster a collaborative environment. Experience needed – Solid experience working as a Delivery Manager on digital transformation projects Drive Agile practices Nice to haves - If you have experience within the education or public sector this More ❯
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Delivery Manager – Remote - £60,000 - £65,000 – initial 12 month FTC

Leigh, Greater Manchester, United Kingdom
Hybrid / WFH Options
Opus Recruitment Solutions
Delivery Manager – Remote - £60,000 - £65,000 – initial 12 month FTC CMS | Digital Transformation | Education Sector | Edtech | Agile Delivery | Stakeholder Management | Are you a Delivery Manage r looking for a remote position? Or maybe you have experience with developing CMS’s. If so I have a role for you. I am current supporting a brilliant organisation … within the education sector. They’re looking for a Delivery Manager to join them on an initial 12 month FTC, to oversee the development of a greenfield project which is building a new Web Content Management System. You will be at the forefront of how this organisation delivers content and a drive change within a digital environment. You … will be working with both technical and non-technical teams across the full digital lifecycle, manage technical delivery, drive agile practices and help foster a collaborative environment. Experience needed – Solid experience working as a Delivery Manager on digital transformation projects Drive Agile practices Nice to haves - If you have experience within the education or public sector this More ❯
Posted:

Delivery Manager – Remote - £60,000 - £65,000 – initial 12 month FTC

Altrincham, Greater Manchester, United Kingdom
Hybrid / WFH Options
Opus Recruitment Solutions
Delivery Manager – Remote - £60,000 - £65,000 – initial 12 month FTC CMS | Digital Transformation | Education Sector | Edtech | Agile Delivery | Stakeholder Management | Are you a Delivery Manage r looking for a remote position? Or maybe you have experience with developing CMS’s. If so I have a role for you. I am current supporting a brilliant organisation … within the education sector. They’re looking for a Delivery Manager to join them on an initial 12 month FTC, to oversee the development of a greenfield project which is building a new Web Content Management System. You will be at the forefront of how this organisation delivers content and a drive change within a digital environment. You … will be working with both technical and non-technical teams across the full digital lifecycle, manage technical delivery, drive agile practices and help foster a collaborative environment. Experience needed – Solid experience working as a Delivery Manager on digital transformation projects Drive Agile practices Nice to haves - If you have experience within the education or public sector this More ❯
Posted:

Delivery Manager – Remote - £60,000 - £65,000 – initial 12 month FTC

Bolton, Greater Manchester, United Kingdom
Hybrid / WFH Options
Opus Recruitment Solutions
Delivery Manager – Remote - £60,000 - £65,000 – initial 12 month FTC CMS | Digital Transformation | Education Sector | Edtech | Agile Delivery | Stakeholder Management | Are you a Delivery Manage r looking for a remote position? Or maybe you have experience with developing CMS’s. If so I have a role for you. I am current supporting a brilliant organisation … within the education sector. They’re looking for a Delivery Manager to join them on an initial 12 month FTC, to oversee the development of a greenfield project which is building a new Web Content Management System. You will be at the forefront of how this organisation delivers content and a drive change within a digital environment. You … will be working with both technical and non-technical teams across the full digital lifecycle, manage technical delivery, drive agile practices and help foster a collaborative environment. Experience needed – Solid experience working as a Delivery Manager on digital transformation projects Drive Agile practices Nice to haves - If you have experience within the education or public sector this More ❯
Posted:

Delivery Manager – Remote - £60,000 - £65,000 – initial 12 month FTC

Ashton-Under-Lyne, Greater Manchester, United Kingdom
Hybrid / WFH Options
Opus Recruitment Solutions
Delivery Manager – Remote - £60,000 - £65,000 – initial 12 month FTC CMS | Digital Transformation | Education Sector | Edtech | Agile Delivery | Stakeholder Management | Are you a Delivery Manage r looking for a remote position? Or maybe you have experience with developing CMS’s. If so I have a role for you. I am current supporting a brilliant organisation … within the education sector. They’re looking for a Delivery Manager to join them on an initial 12 month FTC, to oversee the development of a greenfield project which is building a new Web Content Management System. You will be at the forefront of how this organisation delivers content and a drive change within a digital environment. You … will be working with both technical and non-technical teams across the full digital lifecycle, manage technical delivery, drive agile practices and help foster a collaborative environment. Experience needed – Solid experience working as a Delivery Manager on digital transformation projects Drive Agile practices Nice to haves - If you have experience within the education or public sector this More ❯
Posted:

Hardware Engineering Delivery Manager

Cheadle, Staffordshire, United Kingdom
Hybrid / WFH Options
Thales Group
the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. The Hardware Engineering Delivery Manager (EDM) is responsible for the completion of a set of engineering tasks within the committed cost, schedule, performance and quality. The related tasks may cover part or … life cycle of the hardware solution (requirements and speciality engineering, design, development, integration and verification). They ensure Hardware Engineering activity management within constraints provided by the Solution Engineering Manager and Hardware Architects. In this capacity the Hardware Engineering Delivery Manager: Defines the Hardware development cycle in consistency with that of upper/same level elements (dependencies … of the architecture, and the allocation of functions, to the components for which they have primary responsibility. The Hardware EDM may also carry out the role of Work Package Manager, estimating activities left to do and reporting any workload outside of agreed budget within the scope of work package. Location: Cheadle or Templecombe or Crawley Key Responsibilities and Tasks More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager - DevOps

Manchester, United Kingdom
Hybrid / WFH Options
Michael Page
The Service Delivery Manager will oversee the delivery of technology services to support business operations within the insurance industry. This role is remote based with days in the office when required and requires a structured approach to managing service quality and stakeholder relationships. Client Details This opportunity is with a medium-sized organisation operating within the insurance … industry. The company is committed to delivering top-tier technology services to its clients and maintaining a strong focus on operational excellence. Description Manage the end-to-end delivery of technology services to meet business needs. Ensure service levels are achieved and maintain a focus on continuous improvement. Collaborate with stakeholders to identify and resolve service-related issues promptly. … Oversee the implementation of best practices in service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and change management processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should More ❯
Employment Type: Permanent
Salary: £72000 - £92000/annum
Posted:

Service Delivery Manager - DevOps

Salford, Lancashire, England, United Kingdom
Hybrid / WFH Options
Michael Page Technology
The Service Delivery Manager will oversee the delivery of technology services to support business operations within the insurance industry. This role is remote based with days in the office when required and requires a structured approach to managing service quality and stakeholder relationships. Client Details This opportunity is with a medium-sized organisation operating within the insurance … industry. The company is committed to delivering top-tier technology services to its clients and maintaining a strong focus on operational excellence. Description Manage the end-to-end delivery of technology services to meet business needs. Ensure service levels are achieved and maintain a focus on continuous improvement. Collaborate with stakeholders to identify and resolve service-related issues promptly. … Oversee the implementation of best practices in service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and change management processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should More ❯
Employment Type: Full-Time
Salary: £72,000 - £92,000 per annum
Posted:

COMPLIANCE SERVICE DELIVERY MANAGER / IT COMPLIANCE

Manchester, North West, United Kingdom
Secure Recruitment Ltd
COMPLIANCE SERVICE DELIVERY MANAGER/OPERATIONAL IT COMPLIANCE Up to £100,000/Bonus/Car Allowance & Strong Staff Benefits SECURE has Strategically Partnered with a Multi-Award Winning, Software Based organisations. As an independently owned market leader, they are a major driving forces behind Innovative Development of Enterprise-Led Internet Technology. Success in this position with enable … to business to securely achieve its global growth ambitions. Role Overview: This is a fantastic opportunity for an experienced Compliance Manager to Lead a Team of 12 including Compliance Analysts & Team Leaders. Reporting Directly to Head of Compliance, you will focus on ensuring Compliance across IT & Tech-driven areas, particularly Applications & Technology Functions. This role is especially well suited … Compliance Integrates into Complex Tech Landscapes. Youll have the chance to lead a high-performing team while shaping the Compliance of a business scaling globally. Skills & Experience of Compliance Manager will include: Proven Experience Managing Teams within an IT or Tech Environment. Expertise in IT Compliance Stack , specifically in Applications & Technology Functions. Strong Understanding of banking, financial services, or More ❯
Employment Type: Permanent
Posted:

Service Delivery Manager

Manchester, North West, United Kingdom
Adria Solutions
Service Delivery Manager Digital Workspace My client is a fast-growing, tech-driven organisation focused on delivering exceptional digital experiences through the power of smart data and innovative technology. They are now looking for a Service Delivery Manager to join their Digital Workspace team. This is a key leadership role responsible for ensuring robust, efficient, and … value-driven IT services across end-user environments, enterprise platforms, and non-core services - underpinned by Azure technologies and automation. Responsibilities Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack. Manage escalated incidents, problems, and change activityensuring services remain stable and responsive. Work closely with Product, Architecture, DevOps, and Business stakeholders … to align service delivery with business needs. Drive continuous improvement and automation across services, processes, and platforms. Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels. Oversee operational change assurance, service resilience, and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in a More ❯
Employment Type: Permanent
Salary: £90,000
Posted:

Service Delivery Manager

Manchester, Lancashire, England, United Kingdom
Adria Solutions
Service Delivery Manager – Digital Workspace My client is a fast-growing, tech-driven organisation focused on delivering exceptional digital experiences through the power of smart data and innovative technology. They are now looking for a Service Delivery Manager to join their Digital Workspace team. This is a key leadership role responsible for ensuring robust, efficient, and … value-driven IT services across end-user environments, enterprise platforms, and non-core services - underpinned by Azure technologies and automation. Responsibilities Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack. Manage escalated incidents, problems, and change activity—ensuring services remain stable and responsive. Work closely with Product, Architecture, DevOps, and Business … stakeholders to align service delivery with business needs. Drive continuous improvement and automation across services, processes, and platforms. Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels. Oversee operational change assurance, service resilience, and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in More ❯
Employment Type: Full-Time
Salary: £80,000 - £92,000 per annum, Negotiable
Posted:

Service Delivery Manager

Salford, Manchester, United Kingdom
Adria Solutions Ltd
Service Delivery Manager - Digital Workspace My client is a fast-growing, tech-driven organisation focused on delivering exceptional digital experiences through the power of smart data and innovative technology. They are now looking for a Service Delivery Manager to join their Digital Workspace team. This is a key leadership role responsible for ensuring robust, efficient, and … value-driven IT services across end-user environments, enterprise platforms, and non-core services - underpinned by Azure technologies and automation. Responsibilities Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack. Manage escalated incidents, problems, and change activity-ensuring services remain stable and responsive. Work closely with Product, Architecture, DevOps, and Business … stakeholders to align service delivery with business needs. Drive continuous improvement and automation across services, processes, and platforms. Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels. Oversee operational change assurance, service resilience, and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Ticketing Delivery Manager

Manchester, Lancashire, England, United Kingdom
Computer Futures
Ticketing Delivery Manager Opportunity - Manchester, United Kingdom Are you ready to make an impact in the transport sector? Our client, a respected leader in this dynamic industry, is seeking a driven and experienced Ticketing Delivery Manager to join their team on a contract basis. This exciting role offers the chance to contribute to pivotal projects that … will shape the future of ticketing and retail channels. If you have a passion for delivering innovative solutions, this opportunity is for you! About the Role As a Ticketing Delivery Manager, you will be at the forefront of initiatives focused on enhancing ticketing processes and app functionalities. You will collaborate across multiple teams and modes, driving operational efficiencies … Responsibilities Confirming the scope of app changes, retail channels, and ticketing deliverables. Planning and reviewing the implementation of a new ticket acceptance process across various modes. Ensuring the successful delivery of the new ticket acceptance process and managing a seamless handover to the operations team with effective monitoring. Driving the delivery of the first phase of app enhancements More ❯
Employment Type: Contractor
Rate: £500 per day
Posted:

Delivery Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Bauer Media Group
Delivery Manager – Digital Location: UK (Remote) Contract Type: Permanent, Full-Time Business Area: Audio & Digital Department: Product Operations Are you passionate about delivering high-impact digital products? Do you thrive in agile environments and love leading cross-functional teams to success? If so, we want to hear from you. About the Role As a Delivery Manager … successful execution of outcome-based deliverables across high-performing, multi-disciplinary squads. You’ll work closely with development teams, product owners, stakeholders, and external partners to ensure smooth, continuous delivery of value-driven web applications. This is a fantastic opportunity to lead with empathy, foster agile excellence, and help shape the future of digital delivery in a dynamic … and creative environment. What You’ll Do Lead agile delivery teams using Scrum or other methodologies Collaborate across product and technology teams to ensure alignment Facilitate stand-ups, retrospectives, planning sessions, and workshops Manage risks, dependencies, and governance processes Support backlog grooming and capacity planning Mentor and coach teams to foster continuous improvement Align technical delivery with customer More ❯
Posted:

Exciting Opportunity Alert! Telecoms Design Delivery Manager!

Manchester, England, United Kingdom
Hybrid / WFH Options
Project People
Are you ready to shape the future of design delivery in the telecom industry? I am on the lookout for a talented Design Delivery Manager to join an Operations Delivery Team. As a Design Delivery Manager, your role will be pivotal in optimizing the design delivery process, ensuring efficiency, and upholding the highest … site design to ensure quality assurance. Utilize data insights for proactive intervention and smooth project delivery. Drive process optimization and contribute to our digital transformation initiatives. Ensure timely project delivery milestones and provide guidance to exceed expectations. Experience needed: Mobile infrastructure site design experience. Proven track record in successful design delivery. Project management expertise. Broad technical understanding across design More ❯
Posted:

Rail PAYG Delivery Manager

Manchester, Lancashire, England, United Kingdom
Computer Futures
Exciting Opportunity: Rail PAYG Delivery Manager - Manchester, United Kingdom About the Role We're seeking a skilled and driven Rail PAYG Delivery Manager to join our client's team in Manchester on a contract basis. Our client operates within the dynamic and fast-paced transport sector and is focused on delivering impactful projects that enhance connectivity … products, station enhancements, and upgrading the functionality established in Phase 1. Business Case Development: Spearhead the creation of compelling business cases to advocate for Phase 2 implementation. Solution and Delivery Options: Assemble and present robust solutions and delivery paths, supporting strategic decisions regarding future phases. Co-ordination of design deliverables : With Phase 1 delivery team, SMEs, external … parties and Suppliers Cost and Delivery Planning: Assemble a comprehensive cost model and phased delivery plan for regional delivery.. Key Skills Project Management: Demonstrated ability to lead and deliver complex transport projects within defined timelines and objectives. Strategic Planning: Expertise in developing comprehensive plans that align with broader organizational goals. Stakeholder Engagement: Proven experience in working collaboratively with More ❯
Employment Type: Contractor
Rate: £500 per day
Posted:

Delivery Manager

Greater Manchester, England, United Kingdom
Hybrid / WFH Options
Loop Recruitment
Make a Difference as a Delivery Manager! #Tech4Good 💰 £60k - £80k + Comprehensive Benefits 📍 Trafford Based (Flexibility to WFH 2 x days per week) 📌 Join a Fast-Growing Digital Consultancy! About the Role Are you an experienced and passionate Delivery Manager eager to make a real impact? We're seeking a talented individual to join a dynamic … company specialising in #tech4good projects aimed at shaping the UK’s digital future. You'll be at the heart of our mission, driving the successful delivery of innovative solutions and ensuring our clients achieve impactful outcomes. Key Responsibilities ✨ Drive the successful delivery of large-scale technical solutions, closely engaging with client stakeholders to ensure impactful outcomes. ✅ Establish effective … delivery management practices using industry best practices to guarantee quality and efficiency. 🤝 Closely collaborate with technical teams to manage risks, dependencies, and resources, ensuring projects are delivered on time and within budget. 🌱 Apply Agile and Lean principles to tailor delivery approaches and meet specific client needs, driving optimal results. What We're Looking For ✅ Extensive experience managing agile More ❯
Posted:

Delivery Manager - Fixed Term Contract

Manchester, Lancashire, United Kingdom
AND Digital
Delivery Manager - Fixed Term Contract We're looking for and experienced Delivery Manager to join us on a 6 month Fixed Term Contract. Who We Are: AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap. We've been helping organisations build better digital products and … you understand the dynamics of supplier-client relationships; Prior experience in designing functional, user-focused digital customer experiences across various digital platforms A deep understanding of a variety of delivery methodologies (especially Scrum and Kanban); An understanding of the need to be flexible - to tailor your approach depending on who you're working with, to see the opportunity when More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Delivery Manager

Cheadle, Staffordshire, United Kingdom
Hybrid / WFH Options
Thales Group
working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Service Delivery Manager Location: Cheadle (Stockport), hybrid working with 3 days in the office Would you like to work with a portfolio which provides the full range of product and … the organisation. Work with a team where your career development and progression will be supported. Our Opportunity Reporting to UWS Services Head of Function, we are seeking a Service Delivery Manager (SDM) to oversee the successful project management of various service contracts within the Underwater Services (UWS) Services Portfolio, ideally with experience in complex military service projects. UWS … demanding situations to get successful outcomes. Experience in managing complex projects, particularly in military service contracts, is a key requirement for this role. We welcome applications from current service delivery managers, newly established project managers, and project controllers or assistant project managers ready to advance their careers in a service delivery environment. Many roles at Thales are subject More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Systems Engineering Delivery Manager

Cheadle, Staffordshire, United Kingdom
Expleo UK LTD
to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. This role is for a Systems Engineering Delivery Manager to lead multiple future capability projects. 3 days P/W onsite required. Responsibilities The Systems Engineering Delivery Manager is responsible for: Leadership & Governance of … opportunities to benefit the projects Ensuring the technical and engineering aspects of the projects are delivered appropriately You'll have a proven track record of actively leading successful project delivery on a diverse range of diverse, complex technology focused projects. Looking to make the next move in your career, your passion for keeping up with the latest technological innovation More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Engineering Delivery Manager

Cheadle, Staffordshire, United Kingdom
Hybrid / WFH Options
Thales Group
working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Engineering Delivery Manager Base location : Templecombe/Cheadle, UK We can offer a hybrid approach to office and remote working. We would expect 3 days per week as the standard … programme About the team/rewards You will be managing a multidisciplinary team, including teams within Hardware, Software, Systems, Safety, and Cyber Security. This team works together on the delivery of sonar equipment. They are a close-knit team who are hardworking, helpful and enjoy working together on site. Our Opportunity Your role as Engineering Delivery Manager … be to deliver on one of our sonar programmes, including being responsible for cost & schedule and fill fulling customer needs. Your responsibility will be to provide the principle engineering delivery leadership, direction, decision authority and support to the programme or bid. As well as directing and managing, the Engineering team on project or bid to achieve company objectives in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Claims Insight Delivery Manager

Salford, Manchester, United Kingdom
Hybrid / WFH Options
First Central Services
or similar programs? Are you well-versed in actuarial methodologies, particularly claims reserving? If so, we want you to join our team! We're looking for a Claims Insight Delivery Manager to join our Performance team, either working remotely or based in our Salford Quays, Manchester or Haywards Heath, West Sussex offices. This role involves being a senior … Insight. You will manage the vital link between frontline operational claims, pricing, underwriting, reserving, and external stakeholders, utilising data to inform past and future business results. The Claims Insight Delivery Manager will leverage their extensive understanding of actuarial techniques and insights to inform reserving projections and impacts on the 5-year plan. Developing talent is important to us … Presenting and visualising analysis clearly to add value, with insightful commentary and clear actions or recommendations Collaborating with operational teams to make recommendations for improving indemnity performance and ensuring delivery Coaching and mentoring Claims Insight analysts, especially in developing SAS skills Working closely with Finance to track and demonstrate benefits across expenses, income, and indemnity Engaging with industry benchmarking More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Delivery Manager

Manchester Area, United Kingdom
Hybrid / WFH Options
Candour Solutions
Delivery Manager (Full-Time, Permanent) - £30,000 - £32,000 – Hybrid Mcr Location: Manchester City Centre (Hybrid & Flexible) Department: Operations Salary: £30,000 - £32,000 Join a Fast-Growing Tech Company Transforming an Industry A rapidly expanding SaaS business delivering cutting-edge digital solutions. They have an award-winning platform helping some of the biggest players in the sector … s the perfect time to jump on board and shape the future with them! The Role: Make It Happen We’re on the lookout for a proactive, detail-driven Delivery Coordinator to play a key role in this team's operations. You’ll be the glue that holds their delivery process together, planning, tracking, and communicating at every … Be the Connector: Liaise with customers, internal teams, and external partners to ensure everyone’s on the same page. Drive Progress: Track deliverables and milestones, anticipate roadblocks, and keep delivery on schedule and on value. Manage Resources: Help organise and allocate internal resources effectively. Reduce Risk: Work closely with the Operations Director to flag and manage risks before they More ❯
Posted:

Service Delivery Manager - Engineering Services

Cheadle, Staffordshire, United Kingdom
Hybrid / WFH Options
Thales Group
start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. THALES has an exciting opportunity for a Service Delivery Manager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. Location: Cheadle …/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer … services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is carried out and that key specialist resource is brought in as and when throughout the incident lifecycle. Manage customer More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Delivery Manager
Manchester
10th Percentile
£35,000
25th Percentile
£52,500
Median
£58,000
75th Percentile
£63,500
90th Percentile
£71,250