1 of 1 Escalation Management Jobs in Manchester

strategy of the business and is the ‘face of the Robiquity’ to our clients and will involve the following: Owning the delivery of critical projects/programmes including project management responsibility Leading Robiquity teams using Agile delivery frameworks and methodologies Engaging directly with senior client stakeholders to ensure alignment of delivery and escalation management Forming part of … the core project management team consisting of Delivery Lead, Client Partner and Technical Lead to define the project/account strategy Commercial management including (but not limited to) defining scope of work, writing statements of work and contracts, managing the plan and financial management of the account Building a positive project environment to work in by championing … the Robiquity culture and ethos whilst applying your own personal style to people management Resolving issues and challenges with the client and Robiquity teams Managing, coaching and supporting team members to deliver high quality technical and non-technical outcomes Supporting the Client Partner to identify opportunities to extend the scope of the work and build longevity of the account More ❯