23 of 23 Incident Management Jobs in Manchester

operations has become a board level issue. You will provide our clients with a full spectrum of services, covering proactive and reactive Cyber Incident Response (CIR) Services. The proactive arm of our business covers a breadth of propositions, including playbook development, wargaming, readiness assessments, post-breach assessments, managed threat … fundamentally enhance their preparedness to respond, via targeted capability uplift, C-Suite awareness campaigns and training.Our technical response team support our clients in live incident responses by working to identify root causes and evict threats. Our professionals apply their experience and imagination to find the most advanced threats, hiding ...

diverse workstreams, adapting agile methodologies to fit project needs and coaching teams on best practices.You will manage team finances with precision, including forecasting, budget management (for both clients and Deloitte), and navigating consulting nuances such as schemes of work and benefits realisation.You will lead and inspire cross-functional teams … reporting requirements in line with laws, client policies, Deloitte standards, and programme expectations.You will manage risks comprehensively, including proactive identification, mitigation strategies, and effective incident management and resolution.You will oversee the full project lifecycle, from inception through to transition and closure (of teams, projects, capabilities, and processes), enacting ...

working in the Cyber Response Services (CRS) Team within our Advisory practice.Your specific focus will be in the domain of reactive digital forensics and incident response (DFIR) acting as a junior case manager on smaller cases, or part of a team (reporting to a case manager or senior case … through a range of security certifications.In this role we are looking for a person who can demonstrate an emerging strong technical background, experience in incident response and digital forensics and is looking to grow into an incident response manger role as part of a growing team. You will ...

strong culture where people are encouraged to be present, bold and curious, allowing them to achieve their individual goals. Operational Resilience & Vendor Management SpecialistWe are looking for an Operational Resilience & Vendor Management Specialist to join our team in our Manchester Office on a full-time basis with hybrid … Risk Governance Specialist will play an important role in supporting the continued development, operation and enhancement of the Operational Resilience and Third Party Vendor Management frameworks across GSI4, supporting MRSG, MRSL, MRSI UK and MRRSI. This is a varied and visible role within a small, dynamic Operations Management ...

native platforms across AWS and Azure Implement DevSecOps and Infrastructure as Code best practices Drive platform reliability using SRE principles and observability tools Support incident management and continuous improvement initiatives Implement Terraform-based infrastructure solutions Leverage automation and AI-assisted engineering tools to improve delivery efficiency Support … Advanced Terraform knowledge Experience with observability tools such as Dynatrace, Grafana or similar Understanding of Site Reliability Engineering principles Experience supporting production environments and incident management Strong stakeholder management and communication skills Ability to lead technical discussions and mentor engineers Ready to Take the Next Step ...

ability to operate within established processes and procedures.Office attendance – 5 days per weekEssential RESPONSIBILITIES and ACCOUNTABILITIESResponsible for work assigned from a problem or incident management queue to final resolution; may also receive escalations from end user support staffIdentify, solve, and prevent the reoccurrence of technical problems affecting … following end user support functions:Physical and virtual desktop environments (Citrix preferred)Telephone systems (RingCentral preferred)Remote desktop accessMobile end points (IOS environment)Incident management/Understanding of SLAsIT Equipment moves and setups within the business (Desk moves, office setups and decommissions)Windows 11Active Directory (Basic knowledge & Awareness ...

Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination of all Service Design and Transition activities, processes, systems, and functions to deliver assigned projects from idea to live delivery. Location Overview: ManchesterThe Freshfields Global Centre provides both business and legal services … deliver exceptional service to our clients and to do that in a way which is efficient and effective.Function OverviewThis role reports into the service management and then Technology Services function that is responsible for the delivery of IT services to the firm.Key responsibilities and deliverablesHelp shape the process ...

experience.Key Job Responsibilities and DutiesThis role sits within the People Tech and is responsible to Lead & Implement Enhancements & Support SAP S4HANA - Personnel Administration, Time Management, Payroll to configure the platform to achieve measurable benefitsAct as the Technology expert to provide solutions to the People Services, Financial Systems , Risk teams … functional requirements after doing the impact assessment for Design, Architecture, User Experience Perform Unit Testing, Regression Testing and support UAT for both Projects & supportFor incident management, Perform Root cause analysis for Incidents and propose long term scalable fixes. Ensure Payroll processes are completed with no errors, inconsistencies from ...

TITLE: Jira Developer (Jira Service Management - JSM) REPORTS TO TITLE: Product Manager BUSINESS FUNCTION/SUB-FUNCTION: MD Office/IT Systems LOCATION: Manchester or Leeds ROLE PURPOSE: The Jira Developer is responsible for managing, configuring, and maintaining GBS’s Jira Service Management (JSM) platform. This role ensures … processes efficiently, aligns with ITIL standards, and enables continuous improvement across GBS operations. ROLE and RESPONSIBILITIES: Configuration & Customisation: Design, configure, and maintain Jira Service Management workflows, fields, forms, and automation rules. Develop and maintain business rules, scripts, and APIs to support process automation and integration. Integrate Jira Service Management ...

Join Police Digital Service as NMC Cyber Incident Responder Salary starting at £50,000 pa plus 10% shift allowance As a member of the Cyber Incident Management team you will respond to immediate security threats that may impact our client network. You will be responsible for timely … appropriate action related to reactive/proactive cyber events, incident investigation and threat intelligence triage. The NMC team's goal is to detect, analyse, investigate, and respond to cyber security incidents using a combination of cutting-edge technology and a strong set of processes. You will work with staff ...

Role Summary This role supports the delivery of efficient and effective Service Management processes within the Freshfields Global Centre in Manchester. It involves developing subject matter expertise in ITSM processes, analysing the impact of change, identifying opportunities for improvement, and ensuring processes align with business needs and industry best … capabilities and best practice guidance for ServiceNow in order to assure the roadmap.Key requirementsEssentialStrong ITIL knowledge and experience, as well as knowledge of Incident Management tool setsExperience managing and maintaining effective supplier relationships, where ‘desk to desk’ processes are in placeExperience assisting in the setup, process mapping ...

understanding of how security supports the business. The purpose of this role is to build a working knowledge of security operations, protective monitoring, and incident handling by working closely with, and learning from, the wider InfoSec team. Reporting to the Associate Director - Cyber Security, with day-to-day guidance … security operations to help ensure risks are identified and resolved in a timely manner. You will support security investigations and incident response - learning how we respond to events involving malware, data loss, phishing, or network intrusion - and begin to apply the principles of layered security, risk, and information governance. ...

security awareness and training programmes across the organisation. Manage phishing simulation campaigns and use insights to improve colleague security behaviours. Produce compliance, audit and incident reports for senior management and governance groups. Work with internal teams and external partners to strengthen security controls and reduce organisational risk. Promote … compliance tools, including Purview, Defender, Entra ID and Intune. Experience delivering phishing simulation programmes and analysing behavioural data. Understanding of UK GDPR and incident management requirements. Health and safety awareness. Housing sector knowledge. What we offer Hybrid working & flexibility supporting work-life balance Generous annual leave starting ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

HR. System Ownership & Architecture: Maintain end-to-end service health, lead deployment/operations, reduce system risks via clear documentation, and guide technical architecture. Incident Management & Quality: Oversee live production incident response, conduct postmortems, maintain high code standards, and participate in on-call rotations as needed. Continuous ...

communicate deployment patterns for migration Support engineering teams in optimising the migration path Act as an escalation point for engineering teams on troubleshooting and incident management Drive the adoption of automation across the platform, using common methods with other platforms Document deployed systems, scripts and working practices … Professional), or AWS Speciality certifications (Security, Advanced Networking) A scaled agile framework certification, such as SAFe Experience managing stakeholders, including users and senior management Experience mentoring junior engineers What's in it for you Flexible and hybrid working, with core hours and part-time options available 25 days' holiday ...

automate, publish and communicate deployment patterns for migration Support engineering teams in optimizing the migration path Escalation point for engineering teams in troubleshooting and incident management Driving the adoption of automation in the platform, using common methods with other platforms Documentation of deployed systems, scripts and other working … Professional, AWS Speciality domains (Security, Advanced Networking) A scaled agile framework certification, such as SAFe or Scrum@Scale Managing stakeholders, including users and management Mentoring junior engineers and nurturing their passion for engineering Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will ...

teams to meet internal and regulatory standards, and with operations to ensure smooth deployment and monitoring. You’ll also play a crucial role in incident management, from leading real-time response efforts to conducting thorough post-incident reviews that identify root causes and long-term improvements.What ...

best practice and improving engineering standards across delivery teams Implementing SRE principles including observability, monitoring, SLIs/SLOs and platform reliability Supporting production environments, incident management and continuous service improvements Mentoring engineers and acting as a technical leader within agile delivery teams Leveraging AI-assisted engineering tools ...

Join Police Digital Service as NMC Cyber Incident Responder Salary starting at £50,000 pa plus 10% shift allowance As a member of the Cyber Incident Management team you will respond to immediate security threats that may impact our client network. You will be responsible for timely … appropriate action related to reactive/proactive cyber events, incident investigation and threat intelligence click apply for full job details ...

products while contributing to ongoing modernisation and automation initiatives. Key Skills: Databricks Python SQL ETL/Data Pipelines AWS Data Quality & Reconciliation Production Support & Incident Management Automation & Process Improvement The Role: You'll be responsible for: Supporting and monitoring production data pipelines Investigating and resolving data issues ...

access is secured across Lloyds Banking Group through modern PAM platforms, automation and cloud-based security controls. As Lead Technical Application Specialist - Privileged Access Management (PAM), you'll lead a team responsible for building, operating and enhancing the services that govern privileged access across the Group. You'll combine … your career, you’ve just found itWhat we’re looking for Experience leading, coaching and developing engineering teamsStrong technical expertise in Privileged Access Management, Identity & Access Management or Identity SecurityExperience delivering security platforms within large and complex organisationsExperience leading the design, implementation and operation of enterprise PAM solutionsKnowledge ...

code, and step in to troubleshoot complex Android issues (Kotlin, Jetpack, architecture). Operational Health: Monitor app performance (crashes, ANRs, latency) and lead technical incident management. Stakeholder Alignment: Partner closely with Product and Design to balance rapid feature delivery with long-term technical quality. What You Need Leadership: Proven … hands-on Android development experience using Kotlin and modern architecture (Compose, modularisation). Mobile DevOps: Strong grasp of mobile testing, CI/CD, release management, and feature flags. Communication: Ability to clearly translate technical trade-offs to non-technical stakeholders. How to Apply If you are a pragmatic, delivery ...