51 to 75 of 141 Microsoft 365 Jobs in Manchester

Overseeing incident escalation, problem resolution, and customer satisfaction. Managing IT assets, hardware deployment, software licensing, and supplier relationships. Administering and supporting key technologies including Microsoft 365, Active Directory, VMware, end-user devices, and mobile device management solutions. Managing the ITSM platform, knowledge base, and service desk processes. … teams, managing workloads, and driving improvements within a busy support environment. Essential experience and knowledge Experience in IT support and service delivery. Knowledge of Microsoft 365 administration and troubleshooting. Experience with Active Directory, VMware, device management, and endpoint support. Strong troubleshooting and problem-solving skills. Experience analysing ...

kiosks, handheld scanning devices, Windows desktops, and mobile hardware. System & Access Management: Manage user accounts, permissions, and access provisioning through platforms like Active Directory, Microsoft 365 and other MDMs Proactive Monitoring: Monitor local IT systems and network infrastructure to identify, elevate, and resolve potential faults before they … hours maintenance tasks to avoid disrupting operational shifts. Requirements & Experience Background: 5 GCSEs A-C (9-4) or relevant industry certifications (e.g., CompTIA A+, Microsoft fundamentals), backed by practical, hands-on IT support experience. Technical Foundation: Strong working knowledge of computer hardware, Windows operating systems, and core networking concepts ...

complex incidents and service requests by performing advanced troubleshooting across infrastructure, cloud and end-user technologies. Diagnose and resolve server, network, virtualisation, security and Microsoft 365 issues. Support major incidents, changes and maintenance activities, whilst ensuring service delivery meets agreed SLAs. Investigate monitoring alerts and prevent service … develop over time through our development resources and peer learning. Significant experience within an MSP or enterprise IT support environment. Strong experience supporting Microsoft 365, Azure, Windows Server and Active Directory environments. Experience with virtualisation, backup and disaster recovery technologies. Strong networking, firewall and infrastructure troubleshooting skills. ...

service departments to manage projects. Skills, Knowledge and Expertise Essential Previous experience in an IT or telecoms support or delivery role. Experience with the Microsoft technology stack, including Windows desktop, Windows Server and Microsoft 365. Some experience with networking equipment, including firewalls (which protect a network from unwanted … access), routers, switches and wireless technology. Some experience with cloud technologies such as Microsoft 365, Azure (Microsoft’s cloud platform), Intune (Microsoft’s device management tool) and SharePoint. Some experience with voice technologies such as SIP (Session Initiation Protocol), VoIP (Voice over Internet Protocol ...

Logging, prioritising and tracking tickets through to resolution, escalating where needed. Troubleshooting hardware, software and printer issues for end users. Supporting users with Windows, Microsoft 365 and common business applications. Assisting with user account administration, including new starters, leavers and password resets in Active Directory. Helping diagnose … Desirable: CompTIA A+, IT Fundamentals+ or equivalent knowledge (or working towards it); experience in a customer service role; and any familiarity with Active Directory, Microsoft 365, ticketing systems or remote support tools. Why apply? This role offers the chance to build practical experience across IT support, user ...

experience investigating and triaging security alerts. Experience using security platforms such as RocketCyber, SaaS Alerts, or Bitdefender GravityZone EDR . Strong understanding of Microsoft 365 security threats, including suspicious logins, MFA attacks, and identity-based compromises. Knowledge of attacker techniques and the MITRE ATT&CK framework. Strong … Strong attention to detail and commitment to high-quality documentation. Comfortable working independently within a remote-first environment. Desirable Skills Industry certifications such as: Microsoft SC-200 CompTIA Security+ GCIH (GIAC Certified Incident Handler) BTL1 (Blue Team Level 1) Experience tuning detection rules and security alerts. Exposure to vulnerability ...

Reply is seeking a Senior Change Management and Adoption Consultant to guide clients through Microsoft 365 transformations, from design through full adoption. You will lead end-to-end change programmes, develop communications and training, and work with global … stakeholders to maximise value. You'll shape pre-sales activities, create compelling pitches, and mentor junior consultants while championing modern workplace technologies across Office 365, SharePoint, Power Platform and Teams. #J-18808-Ljbffr ...

Reply is seeking a Senior ICT Infrastructure Engineer to own the UK ICT platforms (Microsoft 365, Intune, Entra ID, Purview) and drive security-focused governance for government/defense contexts. You will deliver hands-on 1st-3rd line support, manage a new Microsoft 365 ...

underpinned by technology created with purpose.## **Your role:**As Copilot Strategy, Change & Adoption Consultant you will help our clients set the strategic direction for Microsoft Copilot in the workplace, and then make it land. You will pair technology strategy with the change, communications and adoption craft needed to turn … problems.* Strong project management skills, well-versed in agile principles, and confident managing timelines, budgets and resources.**Technical*** Working understanding of Microsoft Copilot (M365 Copilot, Copilot Chat), first-party agents and Agent Builder, and the wider Microsoft AI stack or Anthropic stack, sufficient to build credibility with senior ...

exploitation assessment. Experience with security automation or scripting, digital‐evidence handling, identity investigations, third‐party incident analysis, and structured case management. Skills: Experience with Microsoft Defender, Microsoft Sentinel, Microsoft 365, Azure, identity security, privileged access management, cloud security, and endpoint environments. Familiarity with MITRE ...

underpinned by technology created with purpose.## **YOUR ROLE:**As Copilot Strategy & Governance Consultant you will help our clients set the strategic direction for Microsoft Copilot in the workplace and, critically, define the governance and 'licence to operate' that lets them scale it safely. You will operate at the intersection … business problems.* Some experience securing, tracking and growing a consulting sales pipeline across multiple accounts and markets.**Technical*** Working understanding of Microsoft Copilot (M365 Copilot, Copilot Chat), first-party agents and Agent Builder, and the wider Microsoft AI stack, sufficient to build credibility with senior client stakeholders.* Practical ...

Adoption Team Lead – Legal Technology Manchester Permanent | Full-Time | Salary in the region of £50,000 to £70,000 Are you passionate about AI, Microsoft Copilot and the way emerging technology is transforming the legal sector? We are working with a highly successful and forward-thinking regional law firm … firm is looking to appoint an AI Technology Learning & Adoption Team Lead to play a key role in driving the adoption of AI and Microsoft Copilot across the organisation. This is an exciting opportunity for someone with a strong background in technology learning, digital adoption or legal technology ...

prompting, run hands-on workshops on creating AI agents, and coach colleagues across different departments. You'll also support wider IT training like Microsoft 365, create guides, videos and eLearning, and build a network of champions so the learning sticks. What you'll need: Experience designing … communication skills, and the ability to explain tech in plain English Confidence with stakeholders at all levels, including senior people Nice to have: Microsoft 365 Copilot or Copilot Studio training, Articulate 360 or Canva, a training qualification like CIPD or TAP, and any legal or professional services ...

Working knowledge of common server-side technologies such as Windows Server 2012 r2 – Windows Server 2022, Active Directory, Group Policy, DNS, DHCP, , Exchange Online; Microsoft Windows 11, Knowledge of Microsoft remote products VPN, Remote desktop services. Software distribution platform experience – MECM Virtualization – Management and Maintenance of VMware – creating … maintaining templates and virtual machines. Strong Knowledge of Microsoft Intune and Autopilot (DAAS/MDL) Microsoft 365 Understanding of role-based access control (RBAC) Understanding of Back-up technologies (Evault/Rubrik), carry out file restores Supporting Apple Mac Devices (Laptops, Time capsule – backups). Experienced ...

where appropriate Skills, Knowledge & Expertise Experience working within IT Infrastructure, Systems Administration, Cyber Security Operations, Technical Support or Managed Services environments Strong understanding of Microsoft 365 administration and security capabilities Experience administering Microsoft Azure environments, including identity and access controls Knowledge of endpoint security and device … management platforms such as Microsoft Intune, Datto RMM or similar solutions Understanding of network infrastructure, firewall technologies and perimeter security controls Experience working with endpoint protection platforms such as Microsoft Defender, Bitdefender or equivalent security solutions Understanding of patch management processes and vulnerability remediation practices Knowledge of security ...

Security Analysts, Infrastructure, and third-party providers to remediate vulnerabilities, implement controls and raise the organisation’s cyber security maturity. We value experience with Microsoft Defender, Microsoft 365 Security, Intune, Entra ID and Azure security capabilities, and offer a range of benefits and development opportunities ...

Operations environment. Strong understanding of the cyber threat landscape and the MITRE ATT&CK Framework. Knowledge of cloud and SaaS technologies including AWS, Azure, Microsoft 365 and Microsoft Defender. Ability to obtain and maintain Security Check (SC) clearance and confidently communicate with and influence stakeholders. Benefits ...

Operations environment. Strong understanding of the cyber threat landscape and the MITRE ATT&CK Framework. Knowledge of cloud and SaaS technologies including AWS, Azure, Microsoft 365 and Microsoft Defender. Ability to obtain and maintain Security Check (SC) clearance and confidently communicate with and influence stakeholders. Benefits ...

Server, Active Directory, and virtualisation technologies. Support datacentre infrastructure, including servers, storage, and networking. Configure and troubleshoot firewalls, switches, VPNs, and network connectivity. Administer Microsoft Intune, Entra ID, and Microsoft 365 environments. Deliver infrastructure upgrades, migrations, and technical projects. Act as an escalation point for complex …/or Hyper-V. Hands-on datacentre, server, and storage experience. Solid networking skills, including firewalls, VLANs, routing, switching, and VPNs. Experience with Microsoft Intune, Entra ID, and Azure. Strong troubleshooting, communication, and client-facing skills. What's Offered Exposure to varied infrastructure and cloud technologies. Opportunity to work ...

identity platforms. Strong experience with VMware/Hyper‐V, virtualised environments, multitenant platforms, storage, and modern private cloud technologies. Expertise in IAM technologies, including Microsoft Entra … workforce & external), SSO, MFA, federation, and identity governance frameworks (e.g., ISO 24760). Strong knowledge of the Microsoft 365 ecosystem, including O365 administration, Exchange/Email, Intune, SharePoint, and related governance tools (e.g., Mimecast, DMARC). Experience designing and transforming large‐scale infrastructure and identity services across ...

maintenance, patching and troubleshooting experience. Active Directory & Group Policy: Advanced administration, access management and security controls. Hyper-V: Virtualisation management, maintenance and infrastructure upgrades. Microsoft 365 & Azure: Experience with hybrid environments, Entra ID and Microsoft Intune. SQL Server, IIS & RDS: Experience supporting, maintaining and migrating these … complex technical challenges. You'll be proactive, technically confident and comfortable working independently and collaboratively. Desirable: Cyber Essentials Plus, Mimecast administration and relevant Microsoft, Azure, networking or security certifications. ...

part of project work. Key Responsibilities: Provide second-line technical support to staff. Diagnose and resolve hardware, software and operating system issues. Support Microsoft Windows and Apple Macintosh operating systems. Escalate complex technical issues to senior IT staff or external suppliers. Ensure proper recording, documentation, and closure of tickets. … Support regional projects alongside the regional IT Service Delivery manager. Qualifications Previous experience in an IT support or technical support role. Good knowledge of Microsoft Windows 11. Experience supporting Microsoft 365, including Outlook, Word, Excel and Teams. Good understanding of computer hardware and peripherals. Good communication ...

Knowledge & Expertise Essential Skills & Experience Experience working in IT Infrastructure, Systems Administration, Cyber Security, Managed Services, or a similar technical environment. Strong knowledge of Microsoft 365 and Azure administration, including tenant security and conditional access. Experience working with endpoint management and patching solutions such as Microsoft Intune , Datto RMM , or similar platforms. Good understanding of network architecture, firewall technologies, and security controls. Experience with endpoint protection technologies such as Microsoft Defender , Bitdefender , or equivalent solutions. Understanding of vulnerability management and security remediation processes. Knowledge of security hardening standards and security best practices. Excellent written ...

analysis Advanced Mobile device support - Apple & Android technologies Advanced Active Directory Users and Computer administration via appropriate platforms/tools Advanced Windows 11 and Microsoft product support MAC OS X support (not essential) Participate in ad-hoc support requests, desk moves, desk side support Supporting the 3rd party provider … with knowledge of Condeco and Crestron technology Knowledge and Experience IT industry experience Microsoft Windows 10+ Active Directory ADMP CoreView Microsoft Exchange Office365/2016+ Mimecast Microsoft Teams Zoom SCCM MS AutoPilot MS CoPilot ITIL Best Practice Remote Support Tools Incident, Request, Problem and Change Management Knowledge ...

able to present technical concepts clearly to both engineering peers and non-technical stakeholders and auditors. Experience with collaboration and documentation tools such as Microsoft 365 (SharePoint Online, Teams) and the Atlassian suite (Confluence, Jira). What Would Make You Stand Out: Experience with Vue.js ...