51 to 58 of 58 Microsoft 365 Jobs in Manchester

with a degree in computing and evidence of a proactive interest in IT support will also be considered. Working with helpdesk software, MS Office 365 & Windows 11 Excellent understanding of various systems and a passion for learning about new and upcoming technology and software Ability to find solutions … supportive helpdesk/telephone support for hardware and software issues. Building and deploying laptop clones Installing basic laptop components Provide basic Microsoft Office 365 support Escalate and manage more complex 2nd and 3rd-line support tickets Carry out basic Active Directory tasks Able to support users remotely ...

/2nd Line Support Analyst Attributes/Skills: * Experience working within a legal environment is essential * Knowledge of Windows 10 and Microsoft Office 365 * Understanding of PC Hardware and operating systems * Awareness of using Active Directory * Experience of logging tickets in ITSM call logging software Desktop Support ...

issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update … eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications ...

issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update … attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ctrix or Azure Virtual Desktop Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous ...

Responsibilities: Provide deskside and service-desk support Set up laptops, desktops, and mobile devices Handle new starter onboarding Troubleshoot Windows 10/11, Office 365, and basic AD tasks Assist with small IT projects and documentation Experience: Strong customer service skills Willingness to learn and develop Basic … support experience (1st line) CompTIA A+/ITIL/Microsoft fundamentals (nice to have) A great step-up role for someone building their IT career. ...

issues Confident and experienced working with Windows Servers and Vsphere, including problem resolution, vulnerability and patch management Supporting and maintaining core infrastructure (AD, SCCM, M365, cloud systems) Delivering high-level deskside and remote support to fee earners and support staff Working closely with the IT Manager and Systems Administrator … upgrades, migrations and improvement projects Supporting legal applications including Proclaim (basic-intermediate level) Supporting MS Office/M365, Mimecast, Mitel Cloud and related systems Ensuring tickets are progressed and resolved in line with SLAs What They're Looking For Proven experience operating at 3rd line leve l within a professional ...

creating SOAR runbooks. Security Stack : Hands-on with EDR, XDR, WAF, and email security solutions. Preferred Vendors: Experience with Crowdstrike, Palo Alto, and the Microsoft Defender suite is highly beneficial. Emerging Tech: Awareness of AI security risks and familiarity with DevSecOps practices. Infrastructure & System Security: Proficient in identifying … ensuring they are "secure by design". Cloud & Endpoint Security: Developing expertise in cloud technologies and securing diverse platforms including Windows, Linux, and macOS. M365: Experience in improving Secure Score and recommending securing products like SharePoint Online. Assurance: Experience in assuring deployments met security design. Package ...

Provide 1st and 2nd line support to end users, both remotely and on-site. Manage and resolve hardware, software, and network issues. Support Office 365, Exchange, and on-premise systems. Respond to and resolve tickets using the company’s helpdesk system. Install, configure, and maintain IT equipment. Escalate … experience in a 1st/2nd line IT support or helpdesk role. Strong troubleshooting skills and ability to resolve issues efficiently. Experience with Office 365, Exchange, and on-premise environments. Confident with hardware installation, maintenance, and problem resolution. Excellent communication and interpersonal skills. Ability to work independently ...