Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
the guinness partnership
About the role We have a new opportunity for a Service Desk Analyst to join our IT Support Team in Oldham on a full time 35 hour per week on a permanent basis. We currently operate a hybrid working pattern, you'll work 2 days per week at Bower House, and 3 days remotely. However, please note the … requests are assigned to the appropriate individual, team, or manager. You will also be responsible for updating the ITSMF tool and provide support with the objective of restoring normal service as quickly as possible. What we’re looking for We are a customer-focused organisation so we know that how we do things is just as important as what … we do. You will not only be a skilled Service Desk Analyst, but you will also have great customer service skills and a willingness to ensure customers queries are fixed on the first attempt. You will also be able to demonstrate: Proven experience as a Service Desk Analyst or similar technical role. Excellent customer serviceMore ❯
Leading manufacturing client now requires a Service Desk Analyst to join their IT. If you’re passionate about tech and enjoy solving problems, this is a great opportunity to make an impact in a dynamic environment. What you’ll do: Provide first-line IT support and troubleshooting Resolve issues with networking, software, and printing Administer Active Directory & Windows … 10+) Support Google Workspace and mobile devices Deliver great customer service and user training What we’re looking for: Degree in IT or equivalent experience Excellent communication and customer service skills Experience in a business IT environment Hands-on approach with a can-do attitude This can be structured as a 3-month fixed term contract role which More ❯
Leading manufacturing client now requires a Service Desk Analyst to join their IT. If you’re passionate about tech and enjoy solving problems, this is a great opportunity to make an impact in a dynamic environment. What you’ll do: Provide first-line IT support and troubleshooting Resolve issues with networking, software, and printing Administer Active Directory & Windows … 10+) Support Google Workspace and mobile devices Deliver great customer service and user training What we’re looking for: Degree in IT or equivalent experience Excellent communication and customer service skills Experience in a business IT environment Hands-on approach with a can-do attitude This can be structured as a 3-month fixed term contract role which More ❯
The Audit & Risk Recruitment Company are working with a growing Retail business to help them identify a talented IT Controls Analyst. The role is based within the Group IT Risk and Control Team, and will help deliver continuous improvement into More ❯
Role Summary The role of a Customer Support Analyst is varied. It includes the day-to-day management and resolution of support calls, being involved in customer implementation work and supporting other internal business departments as required. Main Job Tasks and Responsibilities Respond to and follow up customer support calls (1st, 2nd and 3rd line support) Identify, diagnose and More ❯
