First Line Support
- Hiring Organisation
- IP-People
- Location
- Bolton, Greater Manchester, UK
- Employment Type
- Full-time
Avaya System Manager Office 365, VMware, PowerShell Producing RCA and outage documentation Liaising with 2nd/3rd line engineers and external partners Maintaining strong communication with customers throughout each incident lifecycle About You You'll thrive in this role if you are: Self-motivated and proactive Customer-focused with excellent … communication skills Dynamic, positive and eager to develop Passionate about IT, problem-solving and technology Experience in an IT support position is beneficial, but not essential. A strong work ethic, willingness to learn and genuine interest in IT are what matter most. You'll receive structured training, mentoring ...