Stakeholder Management Jobs in Manchester

1 to 25 of 125 Stakeholder Management Jobs in Manchester

Head of Customer and Operation Strategy

Salford, Manchester, United Kingdom
Hybrid / WFH Options
First Central Services
of managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Customer and Operation Strategy

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
First Central Services
of managing teams across a range of disciplines and locations Strategic and benefits leadership - ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholder management - ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership - the ability to look ahead … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management - the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You'll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You'll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You'll More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cryptography Analyst

Manchester, Lancashire, United Kingdom
Square One Resources
of the year. Job Responsibilities Undertake all team activities in line with client wider strategy, Crypto strategy and departmental goals. Ensure the integrity and availability of cryptographic and key management services to business functions and applications. Maintain accurate environment documentation, process and device categorisation. Provide ongoing assurance that risk and compliance requirements are being conducted to a satisfactory level … are evidenced to a required level. Generation of Key Components across various platforms (including IBM, Tandem, Unix) together with management of Cryptographic infrastructure. SSH Key Management, Certificate management, HSM configuration/installation/support Incident management, Change management, ITIL Ensure the integrity and availability of cryptographic and key management services to business functions and … activities undertaken to ensure an accurate audit trail required for attestation/Audit support. Take a proactive approach to improving operations and customer experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Support with resourcing, scheduling and distribution of work requests for HSM and Key management. Work closely with dates More ❯
Employment Type: Contract
Rate: GBP 450 - 481 Daily
Posted:

Capability Lead (Engineering) - Cloud

Manchester, Lancashire, United Kingdom
CreateFuture
of our community of practice for your capability. You will need to lead from the front by demonstrating what good looks like. Your responsibilities will encompass areas such as stakeholder management, client expectation management, assurance, quality management, people management and pre-sales activity. You will also need to have been surrounded by technology, able to … convincing, driven by the opportunity to build strong client relationships, build a best of breed team and take CreateFuture on a successful growth journey Knowledge and experience of project management, portfolio management and have some understanding of Digital Transformation and the work needed to support Complex Projects Defines and promotes the capability within CreateFuture ensures everyone knows what More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Project Manager

Manchester, Lancashire, United Kingdom
twentysix
Project Management Plan, execute, and monitor a variety of digital projects, including website builds (from inception to launch), ongoing design and development retainers, and individual ad-hoc requests from our client base. Manage ongoing website maintenance and designer retainers, communicating deliverables with clients, ensuring everything is scheduled and the retainer stays on track and within budget. Scope out new … consistent communication with internal teams, clients, and external partners throughout the project lifecycle. Track project progress, monitor budgets, and provide regular status updates to stakeholders. Implement and maintain project management best practices and methodologies. Ensure all project deliverables meet quality standards and client expectations. Support with project phases, such as content upload and testing. Manage project closure, including post … project reviews and lessons learned. Financial Management Manage project budgets effectively, ensuring projects are delivered within allocated resources. Track and report on retainer utilisation and ad-hoc request costs. Forecast resource needs and manage freelance budgets. Stakeholder Management Build and maintain strong relationships with internal and external stakeholders, including clients and freelance partners. Act as the primary More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Systems Engineering Delivery Manager

Cheadle, Staffordshire, United Kingdom
Expleo UK LTD
Overview Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We help businesses harness unrelenting technological change to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. This role is for a Systems Engineering Delivery Manager to … W onsite required. Responsibilities The Systems Engineering Delivery Manager is responsible for: Leadership & Governance of multiple multi-functional teams Keeping the project on budget and budget control Mitigation/management of risks to lowest level possible Managing and owning the engineering resources Managing plans against progress/milestones Look for potential opportunities to benefit the projects Ensuring the technical … an accomplished subject matter expert within your profession, demonstrating a broad range of experience, including some of the following skill areas: Planning and estimating Design and Analytical analysis Resource Management Capability development Project and Commercial Management Commercial Management Qualifications A HNC/HND/FD or Bachelor's degree in an engineering subject Essential skills Engineering Management More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Manager- FinTech (Intermediated Lending)

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Different Technologies Pty Ltd
We are seeking a Customer Success Manager (CSM) to join a fast-growing fintech start-up. This role focuses on implementation and delivery, requiring a strong project manager and stakeholder manager who can independently handle complex deliveries and elevate customer engagement from support to a strategic partnership. What You'll Do: As a Customer Success Manager, you will work … satisfaction, supporting upsell initiatives, and ensuring seamless collaboration between teams. Implementation & Delivery: Own the onboarding and implementation process for B2B SaaS clients, ensuring seamless delivery and client satisfaction. Project Management: Manage end-to-end delivery timelines, resource planning, and issue resolution, going beyond basic project tracking. Client Engagement: Act as the primary point of contact for clients, fostering strong … relationships, identifying needs, and unlocking growth opportunities. Stakeholder Management: Work effectively with internal and external stakeholders to manage expectations, resolve conflicts, and ensure alignment. Commercial Capability: Spot and act on upsell or cross-sell opportunities while maintaining a client-first approach. Process Improvement: Contribute to the improvement of implementation and customer success processes to streamline operations and enhance More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Consultant/Senior Consultant - Data Modelling

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Capgemini
Financial Risk & Compliance (DFRC) team and shape the future of risk and finance! We harness cutting-edge technology, AI-powered models, and cloud-first data platforms to transform risk management from a reactive function into a strategic powerhouse-driving growth, resilience, and competitive edge. Be part of a dynamic and inclusive team that's redefining how businesses anticipate, manage … to provide structured view of data domains, entities, and their relationships. Data Documentation: Create and update data dictionaries, entity-relationship diagrams (ERDs), and metadata to ensure clarity and consistency. Stakeholder Collaboration: Collaborate closely with business stakeholders to understand data requirements and translate them into structured data models that meet business needs. Data Governance Alignment: Ensure models align with data … modelling, we are looking for versatile team members, capable of successfully executing a diverse array of data-driven projects. This includes expertise in agile delivery, requirements gathering, data analysis, stakeholder management, governance, and compliance. Your Profile We are looking for candidates who bring a combination of technical expertise, consultancy experience, and leadership skills to excel in this role. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Platform Owner - DXP Operations - Hybrid

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Jisc
own platform metrics with the Platform Reliability and Release Manager/Engineer, working closely with the Product Managers/Service Owners to support measurement of benefits. Responsibilities will include: Stakeholder Management . Work with a wide range of stakeholders to develop roadmaps, bring people on a journey and a shared vision including, senior stakeholders, technical agile teams, product … Audit and Data Governance functions to ensure the ongoing and documented operational integrity, data quality and availability within operations. Advocacy . Be a trusted advisor to the Jisc product management community and partners, demonstrating the business value of the platform and mapping technical solutions to business value, ensuring customers understand the real-world benefits of the platform. Platform Operations … at all levels within the organisation as well as third party suppliers to ensure new features are prioritised and developed to best meet needs, develop roadmaps and KPIs. Product Management . Develop good technical understanding of key applications as "products", along with the technology that underpins them in order to know its capabilities and know what is feasible, to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Architect

Manchester, Lancashire, United Kingdom
Accenture
Technology Platforms across AI solutions (OpenAI, AWS), Cloud (Azure, AWS, Google), Supply Chain (O9, BlueYonder, Kinaxis), CRM (Dynamics, Salesforce), Data (Palantir, Snowflake), ERP (SAP S4) or others. Have proven stakeholder management and communication skills, leveraged to influence and persuade on key architectural decisions Keen to explore how emerging technologies can be leveraged within solutions to client problems; or … on their underlying business, technology or data architectures and any emerging technology or industry trends Experience working as a solution architect or enterprise architect with a focus on business stakeholder management Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Appreciation of and interest in attaining end-to-end data More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Instructional Designer (RSP)

Manchester, United Kingdom
Hybrid / WFH Options
Health Research Authority
transition to the new digital services for all users of our research systems. The post holder will work closely with the skills and capability manager but will have clear management over the digital learning required to support the new digital service The postholder will be expected to have experience in Analysis, Design, Development, Implementation and Evaluation (ADDIE), instructional design … in learning and development Proficient in Articulate, VYOND, Canva, Synthesia Knowledge, Skills and Expertise: Experience and understanding of evaluating and measuring the performance of services. Experience in communications and stakeholder management High level of computer skills with demonstrated competence in Microsoft programme, Excel and learning software as appropriate to the role eg Articulate and Camtasia. Highly competent in … quality-assured online and/or blended learning journeys. This will include: up-to-date knowledge and experience of the design and technical implementation of online learning and events management platforms/websites Up-to-date knowledge and experience of new and emerging approaches and technologies to support online and blended learning. Up-to-date knowledge and experience of More ❯
Employment Type: Fixed-Term
Salary: £38682.00 - £46580.00 a year
Posted:

Business Analyst

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
GerrardWhite
Capture business and technical requirements related to infrastructure changes (data centres, cloud migration, networks, servers, etc.). Lead gap analysis and impact assessments across existing platforms. Facilitate workshops and stakeholder interviews to align priorities and uncover dependencies. Support infrastructure architects and project managers with clear, actionable analysis and documentation. Key requirements: Proven experience as a Business Analyst on technical … programmes . Strong understanding of infrastructure domains – such as networks, storage, servers, data centres, or cloud. Ability to work independently to elicit, analyse, and document requirements. Excellent communication and stakeholder management skills – both technical and non-technical. Experience working with enterprise environments or regulated sectors (e.g., finance, government, healthcare) is advantageous. Comfortable operating within a contractor-led delivery … programmes . Strong understanding of infrastructure domains – such as networks, storage, servers, data centres, or cloud. Ability to work independently to elicit, analyse, and document requirements. Excellent communication and stakeholder management skills – both technical and non-technical. Experience working with enterprise environments or regulated sectors (e.g., finance, insurance) GWV Talent Solutions Limited (trading as Gerrard White Consulting and More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Security Consultant

Manchester, North West, United Kingdom
Hays
CIO, CISO leadership, and portfolio managers on business cases for security strategies. Develop security architecture patterns and technical configuration standards. Review information systems for policy, standards, and regulatory compliance. Stakeholder management experience Threat recognition and modelling Experience with cloud (Azure or GCP) Provide expert stewardship in IT Change Management and IT governance for Information Security. Offer security … and strategic objectives. Address and resolve critical security risks and issues with relevant stakeholders. Ensure security requirements are specified, reflected in design documents, and supported during deployment. Exhibit good stakeholder management with an engaging 'Can do' spirit for successful outcomes. What you need to do now If you're interested in this role, click 'apply now' to forward More ❯
Employment Type: Contract
Posted:

IT Project Manager

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
P3M Recruitment
We are recruiting for our valued client, who are a market-leading provider of IT Project Management Services. They are currently looking for an IT Project Manager to join their team on a permanent contract, 5 days per week, working on client sites within the Manchester region, with some opportunity to work from home, client/project dependent. The … Project Manager, you will be directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest quality standards.To be successful … in this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders, including clients, team members, and senior management. Key Responsibilities All aspects of client-side project More ❯
Employment Type: Full-Time
Salary: £50,000 - £60,000 per annum
Posted:

IT Project Manager

Manchester, United Kingdom
Hybrid / WFH Options
P3M Recruitment
We are recruiting for our valued client, who are a market-leading provider of IT Project Management Services. They are currently looking for an IT Project Manager to join their team on a permanent contract, 5 days per week, working on client sites within the Manchester region, with some opportunity to work from home, client/project dependent. The … Project Manager, you will be directly client facing, and responsible for leading and managing all aspects of IT projects, from conception to completion. This includes planning and scheduling, risk management, communication, and stakeholder management. You will also be responsible for ensuring that all projects are delivered on time, within budget, and to the highest quality standards. To be … successful in this role, you will need to have a strong understanding of IT project management methodologies, as well as experience in managing complex projects. You should also have excellent communication and interpersonal skills, as you will be working closely with a variety of stakeholders, including clients, team members, and senior management. Key Responsibilities All aspects of client-side More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum
Posted:

Digital Workplace architect

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Method Resourcing
Digital Workplace Architect l Digital Workplace l Microsoft 365 l EUC l Intune l Power Platform l Secure cloud integration l TOGAF l Stakeholder management l £375 PD l Outside IR35 l 6 months l Hybrid 3 days in Manchester - UK Method Resourcing are working with one of their partnering consultancies in need of a Digital workplace specialist … me your CV ASAP at . Digital Workplace Architect l Digital Workplace l Microsoft 365 l EUC l Intune l Power Platform l Secure cloud integration l TOGAF l Stakeholder management l £375 PD l Outside IR35 l 6 months l Hybrid 3 days in Manchester - UK RSG Plc is acting as an Employment Business in relation to More ❯
Employment Type: Contractor
Rate: £375 per day
Posted:

Hardware Engineering Delivery Manager

Cheadle, Staffordshire, United Kingdom
Hybrid / WFH Options
Thales Group
regarding customer needs, mission, function, architectural design, and life cycle of the hardware solution (requirements and speciality engineering, design, development, integration and verification). They ensure Hardware Engineering activity management within constraints provided by the Solution Engineering Manager and Hardware Architects. In this capacity the Hardware Engineering Delivery Manager: Defines the Hardware development cycle in consistency with that of … any workload outside of agreed budget within the scope of work package. Location: Cheadle or Templecombe or Crawley Key Responsibilities and Tasks: Generation/maintenance of the Hardware Engineering Management Plan (HEMP) Management of Hardware Engineering deliverables throughout the product lifecycle. Cost and schedule adherence Management of expectations of key stakeholders (Solution Engineering Manager, Project Manager, Industrial … Manager & Product Manager) Resource Management Milestone delivery performance Organisation and Co-ordination of all Design Reviews & Independent Technical Reviews in accordance with the agreed lifecycle process Generation of hardware engineering estimates as part of company bids Engineering Quality and Performance Integration, Verification, Validation and Qualification Management of the Hardware Solution Engineering governance, metrics and reporting Risk and Opportunity More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Environments Manager - Manchester

Manchester, United Kingdom
Hybrid / WFH Options
Adecco
The successful candidate should be able to demonstrate: Proven experience in managing IT environments or infrastructure within enterprise-level IT departments. The ability to define and maintain the environment management strategy for the University's IT platforms and infrastructure Management of stakeholder relationships, both within IT Services and the wider University Ability to lead both technical & non … technical meetings and discussions. Understanding of secure by design principles. Knowledge of security best practices and compliance standards in IT environments. Strong understanding of application lifecycle management and DevOps processes. Familiarity with cloud (AWS, Azure, or GCP) and on-premises environments. Experience with infrastructure-as-code tools (e.g., Terraform, Ansible) and CI/CD pipelines (e.g., Jenkins, GitLab). … Strong stakeholder management and communication skills. Proactive approach to issue resolution and process improvement. Understanding of database management, networking, and system administration concepts Key Responsibilities Own and manage the end-to-end lifecycle of IT environments (Dev, QA, UAT, Staging, Production). Coordinate environment provisioning, configuration, and maintenance with internal teams and external partners. Collaborate closely with More ❯
Employment Type: Contract
Rate: £700 - £720/day
Posted:

Head of IT

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Corriculo Ltd
for delivering secure, high-performing IT services that align with the organisation's strategic goals. You'll oversee all aspects of IT operations, project delivery, supplier relationships, and risk management, working collaboratively with key stakeholders across the business. You'll play a critical role in driving continuous improvement, enhancing systems integration, and ensuring operational resilience through robust cybersecurity and … IT leadership role Proven success managing end-to-end IT portfolios, including infrastructure, applications, service delivery, data systems, and digital initiatives A strong understanding of cybersecurity, compliance, and risk management Excellent stakeholder management and communication skills Relevant certifications in IT and project management would be a plus What's Next? If you're a forward-thinking More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Project Manager

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
IDHL Group
About The Role Management Responsibilities Provide direction on industry best practice to other members of the Project Management Team Act as an escalation point for internal and external stakeholders within the Project Management Team Support the wider PM/AM Team in resolving scheduling conflicts efficiently Lead implementation of internal processes to ensure smooth delivery of work … drive positive change within the team and business Support senior project managers on high-profile, complex projects with multiple stakeholders Person Specification Key Qualifications and Attributes: Experience in Project Management Strong decision-making skills Ability to solve problems independently Excellent time management and organisational skills Interest and knowledge in websites and related trends (UX, CRO, CMS, SEO, etc. … Experience managing digital projects or client accounts, preferably in an agency environment Expertise in project planning and resource management Knowledge of Waterfall, Agile, or Hybrid methodologies Strong client/stakeholder management experience Clear communication skills for client interactions Ability to guide clients on project feasibility and complexity Comfort in leading client meetings and setting agendas Attention to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Systems Integration Lead

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Rolls Royce SMR Ltd
cornerstone of our engineering development framework. The successful candidate will lead a team to define, deliver and implement significant aspects of this framework (such as Design Iterations, MBSE, Requirements Management) which are key to both our short and long term success. Overcome significant ambiguity and complexity to proactively deliver high impact Systems Engineering deliverables to the business (across areas … such as Design Iterations, Requirements Management, MBSE). Ensure stakeholder management throughout work packages and ensure adoption of output across the business across a large volume of Engineers with a variety of backgrounds Integrate people, information and tools across engineering and the wider business. Leadership of a team of Systems Engineers to deliver robust outcomes at pace. … skills and coaching characteristics with experience of influencing large design teams to adopt new approaches. Systems Engineering Framework and Toolset Experience - Experience utilising any of the following - MBSE, Requirements Management, Customer interface management and understanding and implementation of design iterations. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Manager

Wigan, Greater Manchester, North West, United Kingdom
Hybrid / WFH Options
Searchability (UK) Ltd
and projects, reporting directly to the Engineering Manager. You'll lead cross-functional teams, collaborate with senior stakeholders, and manage end-to-end project delivery. From budget and risk management to vendor coordination and regulatory compliance, you'll be central to keeping projects on track while aligning with the company's values and strategic goals. You'll also liaise … units to ensure integrated solutions and consistent communication, while championing sustainability and technological innovation in building automation systems. KEY SKILLS/EXPERIENCE: Proven experience in end-to-end project management Technical understanding of smart building, IoT, or automation systems Strong leadership and stakeholder management skills Familiarity with building codes, safety standards, and sustainability practices Financial proficiency in … this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Project Management/Smart Building Technologies/Stakeholder Engagement/Budget Management/Building Automation/Leadership/IoT Integration More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Senior IT Security Officer

Bolton, Lancashire, England, United Kingdom
Hybrid / WFH Options
FPSG Connect
such as Security Architect, Security Project Lead, Security Technical expert, DevSecOps A technical breadth to include enterprise, distributed systems and cloud technologies. Strong practical understanding of Information Security risk management processes and best practice Advanced communication and interpersonal skills, including the ability to negotiate and resolve conflict, and to engage effectively with a mixed technical, non-technical and business … community Strong demonstrable stakeholder management skills, (internal and external) Desirable to hold security certification such as CISSP, CISM Desirable to hold PenTest certification such as CEH, GIAC Desirable to understand risk driven architecture such as Sherwood/SABSA/SANS Highly desirable to have exposure to DevSecOps functions. For clarification: This role is NOT GRC, neither is it … suited to a Security Engineer who has progress to a broader role engaging on multiple concurrent projects, influencing initial idealisation, tool or partner choice, build and design, alongside project management and stakeholder engagement. This role requires you to be onsite 3 days a week therefore a reasonable commutable domicile is expected. Office locations including Bristol, also Bolton,Tunbridge More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Associate Director - Solution Architect, Workday Finance

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Deloitte LLP
the Finance solution architecture roadmap Assess and recommend the best of breed Finance technology solutions to address client needs Combine industry insight with knowledge of core Finance and performance management applications, cloud adoption and digital enablers Understand the Finance processes, tooling and capabilities required to orchestrate Finance driven performance data Define the business case for solutions Design the solution … to deliver a story Demonstrated business domain and/or industry knowledge Ability to work well with a cross-functional, geographically dispersed team and clients Effective cross-functional project management, communication and stakeholder management skills Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

VP of Customer Success and Cyber Operations (Deliver)

Manchester, Lancashire, United Kingdom
Qabird
division is a significant enabler to NCC Groups growth strategy. It focuses on delivering scalable, cutting-edge managed security services, ranging from vulnerability scanning through to world class threat management services (MDR/XDR/EDR/NDR etc) . As we continue to grow and evolve based on increasing client demand, we seek a commercially minded and operationally … excellent Director of Customer Success and Cyber Operations to lead the global in-life management of our managed cybersecurity services. This role is responsible for ensuring the ongoing success, satisfaction, and operational performance of our customers across services such as SOC, XDR, ASM, Bug Bounty, and more. The role will not be responsible for the build or implementation of … customer experience post-deployment, including service health, performance, and value realisation. Develop and manage frameworks for customer escalations and continuous improvement in Net Promoter Score (NPS). Project & Program Management (Build/Implementation) Provide strategic oversight of a global team of Project and Programme Managers responsible for delivering NCC Group-wide services. Ensure alignment of project delivery with business More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Stakeholder Management
Manchester
10th Percentile
£42,500
25th Percentile
£50,000
Median
£57,500
75th Percentile
£76,250
90th Percentile
£82,125