Deskside Support Engineer
- Hiring Organisation
- ECS
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
resolved remotely, taking full ownership of incidents and service requests while delivering excellent -to-face support. Key Responsibilities Provide desksidedeskside support for Windows 10, Microsoft Office, antivirus, Defender, and encryption tools Resolve incidents and service requests requiring -site intervention. Maintain accurate updates in the ITSMITSM system … user expectations and service perception. Essential skills Experience in desksidedeskside/st & nd Line support. Strong communication and -facing skills. Strong knowledge of Windows 10 and Microsoft Office. Experience with Active Directory (password resets, account management). Understanding of antivirus, Defender, and basic security tools. Familiarity ...