Digital Service Manager - Interim role until March 2026 Mansfield Full Time Contract - March 2026 £ TurnerFox are recruiting for an experienced Interim Digital Service Manager to join a forward-thinking Digital team. If you're confident managing suppliers, improving services and keeping things running smoothly, this could be a great fit! The Role of Digital Service Manager Assist … with the business and technical teams. Programming Requests for changes from the business in ITSM tool. Developing, documenting and updating processes and procedures Helping to develop and populate our Service Catalogue. Working with the Service Desk on initiatives, Ensuring Digital services are operating to expected levels, develop the Service Desk and boost first-time fix rates Assist … knowledge transfer to the Service Coordinator Supporting with the implementation of a new ITAM system to improve management of end of life/support milestones for our systems. What We Need for the role of Digital Service Manager Strong Digital Service Management experience Degree in IT/Business or suitably qualified by experience Great communicator with solid More ❯
clearance (or the willingness to apply) is required for this role. What you'll do Lead and line manage a team of up to 20 Project Professionals, ensuring successful delivery of customer engagements. Deliver high-quality, consistent projects within contracted accounts, ensuring excellent customer satisfaction is maintained and acting on feedback for improvement. Continuously evolve and innovate the Practice … team operations and financial performance to meet targets and improve productivity. Foster a high-performance culture through talent development, succession planning, and effective performance management. Build strong relationships with service management, account teams, and clients to understand needs and ensure quality delivery What you'll need Proven success in managing IT projects across multiple accounts, with strong commercial … Proactive in resolving project challenges while maintaining a strong balance between customer expectations, team development, and strategic business priorities. Excellent stakeholder management and communication skills. Experience collaborating with sales, servicedelivery, and service development teams. Passion for continuous improvement, standardisation, and driving operational excellence. More ❯
with learning disabilities. With over 600 learners and residents supported by around 700 staff, the charity’s ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across the organisation. You will … manage one direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involves maintaining supplier relationships, improving ICT servicedelivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Manager will have proven experience in project and change management, software development oversight, and stakeholder engagement. You will More ❯
with learning disabilities. With over 600 learners and residents supported by around 700 staff, the charity’s ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across the organisation. You will … manage one direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involves maintaining supplier relationships, improving ICT servicedelivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Manager will have proven experience in project and change management, software development oversight, and stakeholder engagement. You will More ❯
Employment Type: Permanent
Salary: £40000/annum Pension Free Parking, 25 days AL
Mansfield, Nottinghamshire, East Midlands, United Kingdom Hybrid/Remote Options
Dedicate Recruitment Ltd
for people with learning disabilities. With over 600learners and residents supported by around 700 staff, the charitys ICT network and software systems are vital to ensuring safety, communication, and service excellence every day. Reporting to the Head of Information Services, the ICT Application Project Manager will oversee all data-driven projects and software development across the organisation. You will … manage one direct report and coordinate external development partners, ensuring projects are delivered efficiently, securely, and within budget. The role involvesmaintaining supplier relationships, improving ICT servicedelivery, developing change management processes, and supporting Cyber Essentials compliance. The Application Project Managerwill have proven experience in project and change management, software development oversight, and stakeholder engagement. You will be proficientinMS More ❯