1 of 1 IT Services Manager Jobs in Merseyside

Systems and IT Support executives. This is a pivotal role that bridges the gap between technical operations and business strategy, ensuring our IT services align with and support our rapid growth as one of the UK's fastest-growing multi-award-winning consumer food brands. Objectives of this role Lead and develop a … a culture of accountability and ownership Drive initiatives that prevent recurring issues and improve service stability Service Focus and Framework Knowledge Maintain a holistic view of IT services and their interdependencies Investigate and optimize service delivery across the entire service portfolio Demonstrate comprehensive knowledge of service management frameworks (ITIL, Agile) Apply lifecycle and capability elements of ITIL … and roadmaps Identify emerging technologies and trends that could benefit the business Technical Understanding and User Focus Maintain strong understanding of core technical concepts across infrastructure, applications, and cloud services Apply technical knowledge to guide team decisions and solution design Identify and engage with users to understand and document their needs Use quantitative and qualitative data to drive user More ❯