2 of 2 Remote Service Desk Analyst Jobs in Merseyside

Join to apply for the Senior Service Desk Analyst role at Crown Commercial Service 2 days ago Be among the first 25 applicants Join to apply for the Senior Service Desk Analyst role at Crown Commercial Service Crown Commercial Service provided pay range This range is provided by Crown Commercial Service. … Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Crown Commercial Service Resourcing Lead at Crown Commercial Service Job Title: Senior Service Desk Analyst Band: 3 Location: Liverpool/Newport/Norwich/Birmingham Terms: Permanent Hours … the role for you! Job Summary CCS is looking for an individual to help us deliver best in class, highly available Digital Services, ensuring that our Software As A Service (SAAS) services and internally developed applications and services remain available and responsive to our customer needs. You will act as the ongoing interface between the Service Desk More ❯

Service Desk Analyst Liverpool Concerto (Part of Bellrock Group) are looking for a Service Desk Analyst. The successful applicant will form part of the Service Desk to provide excellent customer service to Concerto customers and internal staff and achieve the team ambition of becoming a world-class Service Desk & Support … to remotely assist our customers. In addition to this, you will offer technical advice and support in relation to all aspects of the Concerto software, whilst logging Incidents and Service Requests on behalf of customers and ensuring compliance with policies and processes. Furthermore, you will be required to liaise with other members of the Concerto team to ensure the … SLAs are met. Moreover, the role will require working closely with customer accounts managers to better help, manage and support their instances. Key Responsibilities: Responsible for delivering the agreed Service Desk, Incident Management and Service Request processes, including: Prioritise workload and monitor tasks autonomously. Provide timely updates to end users via written and verbal communication. Troubleshoot software More ❯