2 of 2 Client Onboarding Jobs in Middlesex

Customer Project Manager Cantello Tayler Recruitment is currently recruiting for a Customer Project Manager to join their client based in Staines to work closely with their Product and Service Delivery teams to ensure successful implementation and onboarding of their customers. Hybrid role following probation. Customer Project Manager duties include: Project management: Manage implementation projects for the largest … go-live. This includes developing and maintaining detailed project plans, timelines and milestones and regularly updating customers on progress as well as ensuring customers complete all of their onboarding actions. Process design and optimisation: Help refine the onboarding process for major new customers, ensuring efficiency and a great customer experience. Collaboration: Work closely with Service Delivery More ❯

of everything you do? If so, I'd love to hear from you! Role Overview As Customer Project Manager, you’ll be the driving force behind the successful onboarding of my clients' largest customers. Working closely with Product and Service Delivery teams, you’ll manage internal resources and customer stakeholders to ensure a smooth, efficient, and high-impact … end-to-end projects, ensuring a smooth transition from initial agreement to go-live. Develop detailed project plans, track milestones, and guide customers through every step of their onboarding journey. Process Design & Optimisation: Continuously refine onboarding processes to enhance efficiency and deliver an exceptional customer experience. Cross-Functional Collaboration: Partner with Product, Service Delivery, Sales, and … for new customers during implementation. Build strong relationships, manage scope effectively, and respond to customer queries with clarity and speed. Metrics & Reporting: Define and track KPIs to measure customer onboarding success. Communicate project status to Product Managers and Senior Leadership, highlighting customer impact and satisfaction. Documentation: Maintain templates, workflow maps, and resources to support a consistent and customer More ❯