3 of 3 Service Delivery Jobs in Middlewich

Role: Technical Services Manager Location: Middlewich, Cheshire Package: £6,000 Performance Bonus plus Contributory pension, Free parking, 28 days annual leave (rising with service), Company Vehicles We’re looking for an experienced Technical Services Manager to join an established Managed Service Provider in Middlewich, taking ownership … technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership role for someone who understands how an MSP operates. You’ll combine technical team management, service delivery, customer engagement and technical oversight, reporting directly ...

looking for an experienced IT Manager to join an established Managed Services business in Middlewich, taking responsibility for the technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership position combining people management, service delivery … grow. The Role As IT Manager, you’ll take ownership of day-to-day technical operations, ensuring customers receive a consistently high level of service while developing and supporting the engineers within the team. Previous experience working within a Managed Service Provider (MSP) environment is essential. ...

related services to business customers. The company operates a customer-focused technical team and supports clients with their ongoing IT requirements, projects and service delivery. Job Description: Take overall responsibility for the delivery of IT support, projects and managed services to business customers. Lead, manage and develop … team, including recruitment, onboarding, training, one-to-ones and appraisals. Allocate and schedule technical resources to ensure operational and project requirements are met. Monitor service delivery and ensure the team consistently meets agreed customer SLAs and operational targets. Monitor and report on key performance indicators (KPIs), identifying opportunities ...