1 of 1 1st Line Support Analyst Jobs in the Midlands

1st Line Support Analyst

Hiring Organisation
Oscar Technology
Location
Leicester, Leicestershire, United Kingdom
Employment Type
Full-Time
Salary
£24,000 - £25,500 per annum
Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for small, friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/… software problems, and escalating complex cases to senior engineers. This role provides a strong foundation for progression into 2nd line, networking, or cloud roles. You'll work in a supportive environment where team lunches, knowledge sharing, and celebrating wins are part of the culture, making it ideal ...