Infrastructure Engineer - 3rd line
- Hiring Organisation
- Robert Half
- Location
- Leicester, Leicestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 40,000 - 50,000 Annual
service for our client. You'll handle escalated technical issues, deliver cloud and on-prem maintenance, and drive project work across complex IT environments. Skills and Experience: Minimum 3 years' technical experience in a support environment, ideally within an MSP or similar setting. Industry-recognized technical certifications (eg, Microsoft … VMware). Solid understanding and proven success with ITIL support methodologies. Strong analytical and problem-solving skills-able to thrive under pressure. Deep knowledge of Microsoft technologies including Microsoft365, Active Directory, Group Policy, Exchange, and Windows Server (2012 and newer). Practical experience supporting remote/virtual desktop ...