Business Analysis Jobs in the Midlands

126 to 150 of 168 Business Analysis Jobs in the Midlands

Business Analyst

Lincolnshire, England, United Kingdom
Kinbrook Group
Business Analyst – Transformation & Technology Delivery About the Role We are seeking a methodical and delivery-focused Business Analyst to act as the bridge between business stakeholders and technology delivery across a multi-entity professional services organisation. You will be responsible for gathering, analysing, and documenting business requirements, shaping technology solutions, and ensuring that each change initiative … implementations through to process optimisation — delivers measurable business value. This is a high-impact, hands-on role for an analytical thinker who thrives at the intersection of business, finance, and technology, turning complex objectives into structured, actionable outcomes. Key Responsibilities Partner with business and teams to elicit, analyse, and document requirements, translating business needs into functional … and technical specifications. Use structured business analysis methodologies (e.g., BABOK, BCS, Agile BA) to create comprehensive requirements catalogues, capturing both as-is and to-be processes. Facilitate workshops, interviews, and process-mapping sessions across finance, HR, compliance, and operational functions. Develop functional and non-functional specifications, ensuring alignment with business goals, regulatory requirements, and audit standards. Collaborate More ❯
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Business Analyst

Leicestershire, England, United Kingdom
Kinbrook Group
Business Analyst – Transformation & Technology Delivery About the Role We are seeking a methodical and delivery-focused Business Analyst to act as the bridge between business stakeholders and technology delivery across a multi-entity professional services organisation. You will be responsible for gathering, analysing, and documenting business requirements, shaping technology solutions, and ensuring that each change initiative … implementations through to process optimisation — delivers measurable business value. This is a high-impact, hands-on role for an analytical thinker who thrives at the intersection of business, finance, and technology, turning complex objectives into structured, actionable outcomes. Key Responsibilities Partner with business and teams to elicit, analyse, and document requirements, translating business needs into functional … and technical specifications. Use structured business analysis methodologies (e.g., BABOK, BCS, Agile BA) to create comprehensive requirements catalogues, capturing both as-is and to-be processes. Facilitate workshops, interviews, and process-mapping sessions across finance, HR, compliance, and operational functions. Develop functional and non-functional specifications, ensuring alignment with business goals, regulatory requirements, and audit standards. Collaborate More ❯
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Business Analyst

East Midlands, England, United Kingdom
Kinbrook Group
Business Analyst – Transformation & Technology Delivery About the Role We are seeking a methodical and delivery-focused Business Analyst to act as the bridge between business stakeholders and technology delivery across a multi-entity professional services organisation. You will be responsible for gathering, analysing, and documenting business requirements, shaping technology solutions, and ensuring that each change initiative … implementations through to process optimisation — delivers measurable business value. This is a high-impact, hands-on role for an analytical thinker who thrives at the intersection of business, finance, and technology, turning complex objectives into structured, actionable outcomes. Key Responsibilities Partner with business and teams to elicit, analyse, and document requirements, translating business needs into functional … and technical specifications. Use structured business analysis methodologies (e.g., BABOK, BCS, Agile BA) to create comprehensive requirements catalogues, capturing both as-is and to-be processes. Facilitate workshops, interviews, and process-mapping sessions across finance, HR, compliance, and operational functions. Develop functional and non-functional specifications, ensuring alignment with business goals, regulatory requirements, and audit standards. Collaborate More ❯
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Consultant

Solihull, England, United Kingdom
nxzen
Overview As a Consultant in the Energy and Water Utilities sector, you will play a key role in identifying opportunities for improvement across business processes, systems, and services. You will work closely with stakeholders to deliver strategic and operational change, ensuring alignment with regulatory requirements and sustainability goals. Key Responsibilities Work with client partners and account directors of specific … utilities to identify opportunities and deliver Work with the delivery teams to identify gaps in process, technology and applications Collaborate with stakeholders to elicit, document, and validate business, functional, and technical requirements to manage these gaps Analyse current processes and systems to identify gaps and improvement opportunities. Lead business process analysis and recommend strategic solutions. Support the … people, process, and technology. Build trusted relationships with internal and external stakeholders. Facilitate workshops and meetings to drive consensus and clarity. Work within Agile and Waterfall project environments. Prepare business cases, user stories, and acceptance criteria. Support testing, implementation, and post-deployment reviews. Contribute to regulatory submissions (e.g., WRMP, PR24). Support sustainability and digital transformation initiatives. Ensure compliance More ❯
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Consultant

birmingham, midlands, united kingdom
nxzen
Overview As a Consultant in the Energy and Water Utilities sector, you will play a key role in identifying opportunities for improvement across business processes, systems, and services. You will work closely with stakeholders to deliver strategic and operational change, ensuring alignment with regulatory requirements and sustainability goals. Key Responsibilities Work with client partners and account directors of specific … utilities to identify opportunities and deliver Work with the delivery teams to identify gaps in process, technology and applications Collaborate with stakeholders to elicit, document, and validate business, functional, and technical requirements to manage these gaps Analyse current processes and systems to identify gaps and improvement opportunities. Lead business process analysis and recommend strategic solutions. Support the … people, process, and technology. Build trusted relationships with internal and external stakeholders. Facilitate workshops and meetings to drive consensus and clarity. Work within Agile and Waterfall project environments. Prepare business cases, user stories, and acceptance criteria. Support testing, implementation, and post-deployment reviews. Contribute to regulatory submissions (e.g., WRMP, PR24). Support sustainability and digital transformation initiatives. Ensure compliance More ❯
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Senior Digital Business Analyst

Leicester, Leicestershire, England, United Kingdom
Michael Page Technology
The Senior Digital Business Analyst will lead the analysis and improvement of digital processes within the energy and natural resources industry, ensuring alignment with business objectives. This role is based in Leicester and requires a strong technical understanding to deliver innovative solutions effectively. Client Details This opportunity is with an ambitious SME operating in the energy and … leveraging the latest technology to enhance operational efficiency and deliver value-driven results. Description Are you a confident self-starter with a passion for innovation and transforming how a business operates? Our client is building a pivotal, centralised function designed to elevate their operational excellence by capturing, standardising, and evolving their Group-wide Standard Operating Procedures (SOPs). We … need you-a decisive Business Analyst-to be the vital link, translating this critical knowledge into tangible, measurable operational improvements across the organisation. This isn't just about documentation; it's about true digital transformation. You will dive deep to gather and shape challenging requirements, meticulously map and optimise complex business processes, and ensure that every new system More ❯
Employment Type: Full-Time
Salary: £50,000 - £65,000 per annum
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Senior Information Technology Business Analyst

Warwickshire, England, United Kingdom
Morgan Philips Group
Contract Business Analyst - £550 to 600 per day (Inside IR35 - paid through an umbrella) - Stevenage &/or Warwick sites & possible other sites (Expenses for some travel will be paid). - Understanding of business support functions such as SHEQ (Health & Safety), Marketing, Procurement, Legal, Property & Fleet - experience across at least three of these is essential. * Merger and Acquisition experience …/Telecoms/I.T - Full UK licence is essential - must be able to start by the 10th of November - so one week notice or less is essential. As a Business Analyst supporting an acquisition programme , you will play a key role in analysing business processes, gathering requirements, and enabling the successful integration of systems, people, and operations between … the acquiring and acquired organisations. You will act as a bridge between business stakeholders, technical teams, and external partners to ensure that solutions deliver the intended business outcomes and support strategic goals. Key Deliverables: Analyse and document current and future-state business processes across both organisations. Conduct gap analysis and assess the impact of business More ❯
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Senior Information Technology Business Analyst

royal leamington spa, midlands, united kingdom
Morgan Philips Group
Contract Business Analyst - £550 to 600 per day (Inside IR35 - paid through an umbrella) - Stevenage &/or Warwick sites & possible other sites (Expenses for some travel will be paid). - Understanding of business support functions such as SHEQ (Health & Safety), Marketing, Procurement, Legal, Property & Fleet - experience across at least three of these is essential. * Merger and Acquisition experience …/Telecoms/I.T - Full UK licence is essential - must be able to start by the 10th of November - so one week notice or less is essential. As a Business Analyst supporting an acquisition programme , you will play a key role in analysing business processes, gathering requirements, and enabling the successful integration of systems, people, and operations between … the acquiring and acquired organisations. You will act as a bridge between business stakeholders, technical teams, and external partners to ensure that solutions deliver the intended business outcomes and support strategic goals. Key Deliverables: Analyse and document current and future-state business processes across both organisations. Conduct gap analysis and assess the impact of business More ❯
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Information Technology Business Analyst

Birmingham, England, United Kingdom
Hybrid / WFH Options
Experis UK
Business Analyst – ERP Transformation £50,000 + Excellent Benefits | Remote with Travel to Leeds or Birmingham Hubs as Required Permanent | Not-for-Profit Sector We are currently undertaking a major transformation programme to replace our legacy SAP system with a modern, best-of-breed ERP solution. As part of this exciting change, we are hiring our first dedicated Business Analyst to join our IT function and play a key role in driving business process excellence. This is a high-impact opportunity to help shape the future of our operations, working across departments to support the design and delivery of scalable, efficient processes that align with strategic goals and ERP capabilities. The Role Reporting into the IT team … the Business Analyst will work closely with business stakeholders and technical partners to: Map and document current ("as-is") business processes through workshops, interviews, and walkthroughs Identify gaps, inefficiencies, and opportunities for improvement or innovation Collaboratively design future-state ("to-be") processes aligned to operational needs and ERP capabilities Translate business requirements into clear, functional specifications More ❯
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Business Analyst

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
Anson Mccade
Business Analyst £45,000 to 60,000 GBP Bonus Hybrid WORKING Location: Northampton, East Midlands - United Kingdom Type: Permanent Business Analyst - Technology Industry Location: Northampton (Hybrid - 2 days per week on-site) Salary: £50,000 - £60,000 + benefits Sponsorship: Not available About the Role We are seeking an experienced Business Analyst (AVP level) to join a … who enjoys analysing complex problems, engaging with stakeholders, and driving impactful technology solutions. You will play a key role in gathering requirements, shaping solutions, and supporting the delivery of business-critical initiatives. Key Responsibilities Lead business analysis for small projects or workstreams within larger transformation programmes. Gather and document clear, actionable business and functional requirements. Work … closely with project managers, product owners, engineers, and other stakeholders to define solutions that meet business goals. Provide recommendations to improve processes and ensure delivery aligns with project objectives. Support delivery planning, estimation, and reporting in line with governance standards. Ensure all activities align with internal processes, compliance requirements, and overall technology strategy. Essential Skills and Experience Proven experience More ❯
Employment Type: Permanent, Work From Home
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Senior Client Business Analyst

Birmingham, West Midlands, England, United Kingdom
Reed
Senior Business Analyst - Technology & Change Consultancy Location: Preferably Birmingham, London or Northampton Travel: 1-2 days/week to client site across UK (expenses reimbursed) Reed Professional Services (RPS) is a consultancy specialising in digital transformation, technology enablement, and business change . We deliver structured, agile-informed solutions across public sector, regulated industries, and enterprise clients. We're … hiring a Senior Business Analyst to lead structured analysis and solution design across complex programmes. You'll work closely with stakeholders, technical consultants, and project managers to shape delivery from discovery through implementation. What You'll Do Lead discovery, scoping, and requirements gathering across digital and transformation programmes Create detailed artefacts including process maps, data flows, use cases … and context diagrams Translate business needs into actionable technical solutions and support solution design Collaborate with multidisciplinary teams to deliver strategic options papers, technology roadmaps, and modern data/reporting architectures Engage stakeholders across client and internal teams, acting as a trusted advisor throughout the delivery lifecycle Support bid development, RFP responses, and business development initiatives with clear More ❯
Employment Type: Full-Time
Salary: £65,000 - £75,000 per annum
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HR System Analyst

Coventry, West Midlands, England, United Kingdom
Hays Specialist Recruitment Limited
Hybrid 1/2 days on site per week You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work … must be local/able to commute to the site in order to apply. - £450/500 pr day Outside IR35 - 3 Months Contract (likely to extend) Experience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods.You will be providing customer service to our … key stakeholders (HR and payroll teams), supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a build once philosophy, and driving the adoption of standardised frameworks for all internal customers. Experience: Previous experience supporting or managing iTrent for HR and/or payroll or equivalent. Proficiency in Business Objects More ❯
Employment Type: Contractor
Rate: £450 - £500 per day
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HR System Analyst

Coventry, West Midlands, United Kingdom
Hybrid / WFH Options
Hays
Hybrid 1/2 days on site per week You will work with a small team of systems professionals to provide a shared service to business units hosted on the iTrent platform. You will collaborate closely with key stakeholders to ensure alignment with business objectives. This role offers an office-based working arrangement with the ability to work … must be local/able to commute to the site in order to apply. - £450/500 pr day Outside IR35 - 3 Months Contract (likely to extend) Experience in Business Issue analysis, solution identification, balance scorecards, Business Cases & Requirements is essential, as is experience of working with Agile Delivery Methods. You will be providing customer service to … our key stakeholders (HR and payroll teams), supporting with business-as-usual systems operation and helping maintain/develop new system features. We are championing a build once philosophy, and driving the adoption of standardised frameworks for all internal customers. Experience: Previous experience supporting or managing iTrent for HR and/or payroll or equivalent. Proficiency in Business More ❯
Employment Type: Contract, Work From Home
Rate: £450.0 - £500.0 per day + £450 - 500 p/d Outside IR35
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Data Business Analyst

Birmingham, England, United Kingdom
Hybrid / WFH Options
Network IT Recruitment Limited
Role: Technical Business Analyst (Power BI) Location: Birmingham (Hybrid) Salary: £45,000 - £55,000 Join a data-driven organisation undergoing a major digital transformation. As a Technical Business Analyst , you’ll work at the intersection of business operations and technology—helping to enhance enterprise analytics, reporting capabilities, and decision-making processes. Working closely with IT and cross … focuses on aligning data infrastructure with strategic goals and supporting the rollout of cloud-based solutions. Key Responsibilities Collaborate with stakeholders to define data/reporting needs and document business requirements Analyse and improve data processes to support efficient and accurate reporting Translate business requirements into technical specifications for data and analytics teams Contribute to the development of … processes, and system documentation Support UAT, training, and adoption of new analytics platforms Ensure all reporting solutions meet compliance, governance, and organisational objectives Bridge communication between technical teams and business users for aligned outcomes Experience Required Strong background in business analysis , requirements gathering , and process improvement Competent experience with ETL/ELT and using appropriate tools. Experience More ❯
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Business Analyst

Northampton, England, United Kingdom
Capgemini
Job Title : Business Analyst Location : Northampton Type of role : Permanent Get The Future You Want! Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to … possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world Overview: Capgemini is seeking a skilled Business Analyst with expertise in KYC, Financial Crime (FinCrime), and Merchant Onboarding . This role supports strategic initiatives and regulatory compliance through business analysis, change management, and solution … design. Key Responsibilities: Collaborate with cross-functional teams to gather and analyze business requirements in KYC and FinCrime. Lead change management efforts for smooth process and system adoption. Act as a liaison between business stakeholders and tech teams to deliver scalable solutions. Contribute to product ownership: backlog grooming, prioritization, and stakeholder alignment. Drive process improvements in merchant onboarding More ❯
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Business Analyst

kettering, midlands, united kingdom
Capgemini
Job Title : Business Analyst Location : Northampton Type of role : Permanent Get The Future You Want! Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to … possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world Overview: Capgemini is seeking a skilled Business Analyst with expertise in KYC, Financial Crime (FinCrime), and Merchant Onboarding . This role supports strategic initiatives and regulatory compliance through business analysis, change management, and solution … design. Key Responsibilities: Collaborate with cross-functional teams to gather and analyze business requirements in KYC and FinCrime. Lead change management efforts for smooth process and system adoption. Act as a liaison between business stakeholders and tech teams to deliver scalable solutions. Contribute to product ownership: backlog grooming, prioritization, and stakeholder alignment. Drive process improvements in merchant onboarding More ❯
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Lead Business Analyst

Worcester, England, United Kingdom
RedRock Resourcing
Lead Business Analyst Worcester | Hybrid A leading non-profit organisation are looking for a Lead Business Analyst to join their growing Technology Business Analysis division. In this leadership role, you’ll drive complex business change initiatives, mentor fellow analysts, and play a key part in shaping the future of technology within the organisation. You’ll … work across cross-functional delivery teams to ensure user needs are at the heart of every solution. Key Responsibilities: Lead and mentor a team of Business Analysts across programmes, products and projects Own and oversee BA activities – from requirements elicitation to UX design and change adoption Collaborate with senior stakeholders to maximise value and alignment to Group strategy Support More ❯
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Lead Business Analyst

redditch, midlands, united kingdom
RedRock Resourcing
Lead Business Analyst Worcester | Hybrid A leading non-profit organisation are looking for a Lead Business Analyst to join their growing Technology Business Analysis division. In this leadership role, you’ll drive complex business change initiatives, mentor fellow analysts, and play a key part in shaping the future of technology within the organisation. You’ll … work across cross-functional delivery teams to ensure user needs are at the heart of every solution. Key Responsibilities: Lead and mentor a team of Business Analysts across programmes, products and projects Own and oversee BA activities – from requirements elicitation to UX design and change adoption Collaborate with senior stakeholders to maximise value and alignment to Group strategy Support More ❯
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Commercial Business Systems Analyst

Coalville, Leicestershire, England, United Kingdom
Hays Specialist Recruitment Limited
Commercial Business Systems Analyst Location: Coalville, Leicestershire (Office-Based) Salary: £38,000 £40,000 Per Annum (Depending on Experience) Contract: Permanent, Full-Time Your new company Join one of the UK's most well-known and consistently top-rated national house builders and developers. For sixteen consecutive years, this company has earned the prestigious distinction of a 5-star … house builder, setting the industry standard for quality and customer satisfaction.Our client is searching for a highly meticulous and analytical Commercial Business Systems Analyst to join their growing team in Coalville. This is an office-based role that offers a competitive salary, an excellent benefits package, and the chance to be a core support function across all operating divisions … central point of contact for the Group Commercial team, focusing on the integrity of key commercial operating systems.This is a diverse role where you will support teams on data analysis, conduct system testing, and ensure adherence to Group policies and procedures. System Support: Provide hands-on assistance to the Group Commercial team in maintaining data integrity within our commercial More ❯
Employment Type: Full-Time
Salary: £38,000 - £40,000 per annum
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Senior Business Analyst

Worcestershire, England, United Kingdom
Hybrid / WFH Options
Recruit with Purpose
Drive Technology Change as a Senior Business Analyst! Are you passionate about delivering cutting-edge technology products that transform businesses? This West Midlands-based Housing Association is on a mission to revolutionise how technology serves its tenants and stakeholders. As a Senior Business Analyst, you’ll play a pivotal role in shaping the roadmap for impactful technology products … and systems that are at the heart of their business solutions. In this role, you’ll work within the technology group to deliver high-quality, innovative technology products and services that enhance lives. You’ll be instrumental in turning strategic goals into tangible, user-centered solutions that address critical needs across the organisation. With an early focus on implementing … and optimizing new systems, you’ll influence the lifecycle of key product, transforming ideas into functional, user-friendly tools. As a Senior Business Analyst, you’ll focus on driving product excellence by: Collaborating with stakeholders to define product requirements and prioritise features. Delivering high-quality functional and non-functional specifications, process mappings, and system designs. Leading the creation of More ❯
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Senior Business Analyst

Worcester, Worcestershire, UK
Hybrid / WFH Options
Recruit with Purpose
Drive Technology Change as a Senior Business Analyst! Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Are you passionate about delivering cutting-edge technology products that transform businesses? This West Midlands-based Housing Association is on a mission to revolutionise how technology serves its tenants and … stakeholders. As a Senior Business Analyst, you'll play a pivotal role in shaping the roadmap for impactful technology products and systems that are at the heart of their business solutions. In this role, you'll work within the technology group to deliver high-quality, innovative technology products and services that enhance lives. You'll be instrumental in … organisation. With an early focus on implementing and optimizing new systems, you'll influence the lifecycle of key product, transforming ideas into functional, user-friendly tools. As a Senior Business Analyst, you'll focus on driving product excellence by: Collaborating with stakeholders to define product requirements and prioritise features. Delivering high-quality functional and non-functional specifications, process mappings More ❯
Employment Type: Full-time
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Project Manager and Business Analyst - AI / Logistics

Chesterfield, Derbyshire, England, United Kingdom
Michael Page Technology
We are seeking a Project Manager and Business Analyst with expertise in AI platforms and Reverse logistics/Inventory Management to contribute to key technology projects within the retail industry. This contract position offers an excellent opportunity to showcase your analytical skills and improve operational efficiency. Client Details The employer is a well backed startup business, known for … its innovative approach to technology and operations. They are committed to developing solutions that enhance efficiency and customer satisfaction. Description Collaborate with stakeholders to gather and document business requirements related to AI Logistics and returns processes. Analyse operational workflows to identify areas for improvement and recommend data-driven solutions. Assist in designing and implementing AI-driven and returns processes. … Work closely with the technology team to ensure accurate interpretation of business needs. Facilitate workshops and meetings to align project deliverables with business goals. Prepare comprehensive reports and presentations to communicate findings and recommendations effectively. Support testing phases by validating system functionalities against business requirements. Monitor project progress and provide updates to relevant stakeholders. Profile A successful More ❯
Employment Type: Temporary
Salary: £450 - £550 per day
Posted:

Finance Systems Analyst

Leicester, Leicestershire, England, United Kingdom
Paul Mitchell Associates
Finance Systens Analyst Leicester The Opportunity Our client is a highly successful business with overseas interests. It is seeking an experienced and forward-thinking Finance Systems Analyst to join its dynamic team. This is a pivotal role that acts as the key interface between the Finance and IT functions. The successful candidate will drive the continuous improvement, optimisation, and … effective deployment of its financial systems— most notably Microsoft Dynamics 365 Business Central (BC). Rather than focusing on transactional finance tasks such as journal postings or ledger reconciliations, this position is centred on strategic system enhancement, process efficiency, and ensuring that its financial systems are fully aligned with the company’s business objectives and ongoing global expansion. … Benelux, Italy, Spain, Poland, UAE and it continues to expand. It offers complete route to market - design, sourcing, merchandising, marketing, technical, compliance, logistics and finance. As a family-owned business, it is proud to be financially secure. It is a key and strategic supplier of multi products to most major UK and European retailers. It prides ourselves on providing More ❯
Employment Type: Full-Time
Salary: £55,000 - £60,000 per annum
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Digital Bookings Web Business Analyst 2 Year FTC

stoke-on-trent, midlands, united kingdom
Hydrogen Group
Type: Fixed-Term (2 Years) Start Date: January 2026 Salary: Competitive (with full permanent employee benefits) About the Role We're looking for an experienced Digital Bookings/Web Business Analyst to join a dynamic digital transformation team. This role focuses on optimising and enhancing web and online booking platforms that directly impact customer experience in a fast-paced … ll work closely with digital, product, and technology teams to identify opportunities for improvement, streamline customer journeys, and deliver impactful solutions that drive engagement and conversion. Key Responsibilities Lead business analysis across web and booking initiatives, from requirements gathering through to delivery. Collaborate with stakeholders across digital, marketing, product, and operations teams. Map existing customer journeys and identify … opportunities for improvement. Translate business needs into clear technical requirements and user stories. Support agile delivery processes and ensure project outcomes align with strategic objectives. Act as a key liaison between business and development teams. About You Proven experience as a Business Analyst within major retail, restaurant, or hospitality organisations. Strong understanding of digital platforms, online booking More ❯
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Digital Bookings Web Business Analyst 2 Year FTC

Burton Upon Trent, England, United Kingdom
Hydrogen Group
Type: Fixed-Term (2 Years) Start Date: January 2026 Salary: Competitive (with full permanent employee benefits) About the Role We're looking for an experienced Digital Bookings/Web Business Analyst to join a dynamic digital transformation team. This role focuses on optimising and enhancing web and online booking platforms that directly impact customer experience in a fast-paced … ll work closely with digital, product, and technology teams to identify opportunities for improvement, streamline customer journeys, and deliver impactful solutions that drive engagement and conversion. Key Responsibilities Lead business analysis across web and booking initiatives, from requirements gathering through to delivery. Collaborate with stakeholders across digital, marketing, product, and operations teams. Map existing customer journeys and identify … opportunities for improvement. Translate business needs into clear technical requirements and user stories. Support agile delivery processes and ensure project outcomes align with strategic objectives. Act as a key liaison between business and development teams. About You Proven experience as a Business Analyst within major retail, restaurant, or hospitality organisations. Strong understanding of digital platforms, online booking More ❯
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Business Analysis
the Midlands
10th Percentile
£27,500
25th Percentile
£31,250
Median
£41,970
75th Percentile
£58,633
90th Percentile
£64,500