11 of 11 Remote/Hybrid Customer Engagement Jobs in the Midlands

Customer Success Manager (SaaS) Birmingham (hybrid – 1–2 days per week in the office, rest remote) Circa £35,000 base (depending on experience) + commission Private medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidays!! Our client is an ambitious, rapidly growing financial … customers include large corporates and some of the UK’s biggest public sector organisations. They’re looking for a proactive, commercially-minded and experienced Customer Success Manager who can own the customer journey from onboarding right through to renewal and expansion . Their culture is built around people ...

throughout the process. Your skills Proven track record of managing multiple concurrent ERP implementation projects; Strong written and verbal communication across all levels of customer engagement; Team Player with a can-do attitude willing to take on challenges to get the job done; Good commercial acumen understanding … balance between profitable customer engagement and the need to deliver customer value ...

will be accountable for all Services delivered to our Contractual and Professional Services customers. You will provide leadership and management of the virtual customer team, ensuring Services, Sales and Delivery are aligned and focussed on the right customer outcomes, under a joined-up Account Plan. You will cultivate … convert these into opportunities for Computacenter. Where the Role Fits: Youll be a primary member of the Leadership Team for your customer(s) together with the Sales team, including Group Managed Services, Group Professional Services and Group Technology Sourcing as required; Youll be Computacenters leading services presence ...

that position GTT as a Global Managed Solutions partner, to meet current and future business outcomes. Additionally, the role will require internal senior stakeholder engagement and management. Partner eco-system development and management, and virtual team leadership. The successful candidate will be fully accountable for the overall engagement … Scope/Supervision: As part of daily activities, you will be required to maintain regular contact with a variety of internal teams including Customer Success, Sales Operations, Product, Solutions Consulting & Service Delivery Teams. Duties and Responsibilities: Targets new customers, initiate contact and develop trusted partner relationships that develop tangible ...

Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast-growing organisation. … Microsoft, O365, AD, Azure, AWS, networking (WAN, LAN, SD-WAN, Wi-Fi), and infrastructure. Support technical teams in resolving escalations quickly and effectively. Lead customer engagement : Run regular service review meetings, provide clear reporting, and build long-term relationships by understanding client goals, challenges, and success metrics. Confidently ...

architecture and requirements for defence communications products Lead multi-disciplinary teams (RF, Hardware, Software, Mechanical) Own verification and validation activities Support bids, proposals, and customer engagements Lead design reviews (PDR, CDR) and manage technical trade-offs Create system documentation, interface definitions, and test specifications Essential Requirements: 5+ years systems ...

high-impact mobile and digital product initiative. As a Contract Senior Full Stack Software Engineer, you'll support the delivery of new customer engagement features within an existing mobile application. This role is backend-leaning but requires strong full stack capability, with exposure to both web and mobile … months (extensions likely) Interviews Friday/Monday January 5th start date This is an exciting opportunity for an experienced contractor to contribute to a customer-facing product used at scale, working within a fast-moving, delivery-focused environment. Please note: Due to the high volume of applications, unfortunately ...

high-impact mobile and digital product initiative. As a Contract Senior Full Stack Software Engineer, you'll support the delivery of new customer engagement features within an existing mobile application. This role is backend-leaning but requires strong full stack capability, with exposure to both web and mobile … months (extensions likely) Interviews Friday/Monday January 5th start date This is an exciting opportunity for an experienced contractor to contribute to a customer-facing product used at scale, working within a fast-moving, delivery-focused environment. Please note: Due to the high volume of applications, unfortunately ...

about using technology to solve problems and create a seamless experience? As an apprentice, you’ll play a key role in enhancing user and customer experiences through AI-powered tools, automation and cutting-edge contact centre technologies. Role Assist in the configuration, maintenance, and optimisation of Amazon Connect contact … centre solutions. Assist in creating and maintaining dashboards and reports to monitor system performance and customer experience metrics. Support the continuous improvement of digital channels and AI-powered functionalities within Amazon Connect; this includes building flows, dialogues, and interactions that meet customer needs and align with business goals. ...

Travel Permanent Position Are you a proactive, sales professional looking for their next challenge? We're looking for an Account Director to lead key customer accounts, expand business opportunities, and contribute to the success of a growing IT solutions provider. As an Account Director, you will be responsible … What's in It for You? Join a fast-growing IT solutions provider delivering enterprise-level IT services Remote working model with flexibility for customer engagements Please apply or contact Olivia at Olivia@ecsgrp.co.uk/016765645407 to discuss in further detail. ...

Travel Permanent Position Are you a proactive, sales professional looking for their next challenge? We're looking for an Account Director to lead key customer accounts, expand business opportunities, and contribute to the success of a growing IT solutions provider. As an Account Director, you will be responsible … What's in It for You? Join a fast-growing IT solutions provider delivering enterprise-level IT services Remote working model with flexibility for customer engagements Please apply or contact Olivia at Olivia@ecsgrp.co.uk/016765645407 to discuss in further detail. ...