1 to 25 of 28 Remote/Hybrid Customer Engagement Jobs in the Midlands

Head of Digital & CRM

Location
Birmingham, England, United Kingdom
leading dedicated Pensions & Savings provider. This is a senior, high-impact leadership role within the Digital & Information Office, working at the centre of our customer-led transformation. Our ambition is to make Standard Life feelmorepersonal,effortlessand joined up across the moments that matter.You will shape how we brings together … customer insight, CRM, digital journeys, data, decisioning, identity, contact centre, marketing automation and omni-channel service to improve outcomes for customers, advisers, employers and colleagues. You will define the strategy, own the roadmap, and build the capability needed to deliver connected, data-led and personalised experiences at scale across ...

Sales Specialist - Enterprise

Hiring Organisation
SCC
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
identifying, developing, and closing sales opportunities related to enterprise solutions. This involves both growing existing accounts and acquiring new clients. • Owning the sales engagement strategy within your allocated regional client sets and to be able to clearly articulate SCC’s propositions. • Attaching and increasing Professional Services from in house … aligned with the client's long-term goals. This involves collaborating with technical teams to architect solutions that are scalable, reliable, and innovative. 5. Customer Relationship Management: • Building and maintaining strong relationships with client, acting as a trusted advisor, guiding clients through the selection and implementation of enterprise ...

Sales & Quotations Executive

Hiring Organisation
Redline Group Ltd
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
projects. The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts. The successful candidate will work closely with … wider sales function to ensure customers receive a responsive, professional, and consistent service. This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment. Ideal ...

Sales Manager

Hiring Organisation
Kerridge Commercial Systems
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 60 K
customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … their own quota, manage pipeline performance, and play a key role in shaping our sales strategy as we scale.You will collaborate closely with Marketing, Customer Success, and Product to improve conversion, retention, and overall customer experience, ensuring our go‐to‐market engine runs smoothly end‐to‐end.Key Responsibilities ...

Solution Architect

Hiring Organisation
Rebel Recruitment Limited
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
GBP 65,000 - 120,000 Annual
ultimately delivered into operational use. This is a strategic, hands-on role where you'll sit at the intersection of architecture, systems engineering, customer engagement, and innovation. Rather than focusing on a single programme, you'll work across a portfolio of defence experimentation and demonstration activities, helping customers … challenges, helping customers adopt emerging capabilities in ways that deliver real value rather than simply following the latest trends. This is also a highly customer-facing role. You'll build relationships with senior stakeholders across the MOD, Strategic Command, DE&S, Dstl, NATO organisations, allied nations, and industry partners ...

Senior Business Analyst

Hiring Organisation
United Kingdom Government
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 50 K
Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

Brand Technology Manager

Hiring Organisation
Compass UK & Ireland
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
locations may be required. (Company Car) About This Role: Lead the delivery of innovative front-of-house technology solutions across Compass Group brands, enhancing customer experience, improving operational efficiency, and supporting business growth. Working closely with operational and technology teams, you'll drive the adoption of EPOS, mobile apps … kiosks, digital ordering, loyalty platforms, AI solutions, and other emerging technologies. This hybrid role involves regular site and client visits, supporting business transformation, client engagement, and technology-led growth initiatives. Key Responsibilities: Customer and Client Satisfaction Partner with Brand Directors, Operations Directors and Regional Managers to understand business ...

Senior Security Consultant (Incident Response)

Hiring Organisation
LRQA
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 45 K
which LRQA will provide support. The following list is indicative of the overall expectations of the role (not exhaustive): In conjunction with the Customer Engagement Manager and Cyber Incident Manager, manage the collective technical response to customer cyber incidents.In conjunction with the DSS leadership, develop and drive … Hybrid environments.Conduct digital imaging and forensic investigation tasks on Windows and Linux hosts.Conduct initial triage on suspicious artefacts using both commercial and bespoke toolsProvide customer training engagements to develop internal and external stakeholder preparedness for dealing with cyber incidents.Provide written and verbal reports to the wider IR team, senior ...

Senior Security Consultant (Incident Response)

Location
Birmingham, England, United Kingdom
which LRQA will provide support. The following list is indicative of the overall expectations of the role (not exhaustive): In conjunction with the Customer Engagement Manager and Cyber Incident Manager, manage the collective technical response to customer cyber incidents. In conjunction with the DSS leadership, develop … digital imaging and forensic investigation tasks on Windows and Linux hosts. Conduct initial triage on suspicious artefacts using both commercial and bespoke tools Provide customer training engagements to develop internal and external stakeholder preparedness for dealing with cyber incidents. Provide written and verbal reports to the wider IR team ...

Strategic Development Manager

Hiring Organisation
Redline Group Ltd
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£75,000
field-based role with remote and hybrid working supported and will play a key role in identifying new business opportunities, developing strategic customer relationships, and driving sales growth across both existing and emerging market sectors. The successful candidate will work closely with the wider Sales & Business Development team, technical … stakeholders, delivery functions, technology partners, and senior leadership to develop opportunities and convert customer requirements into project and service revenues. This role offers an excellent blend of business development, customer engagement, commercial strategy, and solution selling, making it ideal for candidates looking to develop their career within ...

Senior Oracle Fusion Reporting Consultant

Hiring Organisation
Version 1
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
digital consultancies in Europe. Job DescriptionAre you passionate about helping organisations unlock the full value of their enterprise data We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … requirements and translate them into effective reporting solutions that provide actionable insights.Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes.Customer Engagement & Stakeholder ManagementServe as the primary reporting subject matter expert and trusted advisor for Managed Services customers.Develop and maintain strong relationships with ...

Marketing Director - LG & TEC

Location
Loughborough, England, United Kingdom
scale while challenging outdated practices.* Position Access LG-TEC as the innovative partner driving AI-powered transformation across UK local government.Market leadership and customer growth* Position Access LG-TEC as the go-to provider for councils, local authorities, and care organisations.* Raise market visibility through PR, thought leadership, conference … speaking, and sector engagement.* Develop strategies to grow revenue within the existing customer base through product adoption, cross-sell, and service expansion.* Continuously refine the Ideal Customer Profile to ensure all marketing targets the right organisations.Digital and data* Oversee integrated campaigns using SEO, SEM, social media, email, content ...

Dynamics 365 CE Functional Consultant

Hiring Organisation
INNOVATIVE TECH PEOPLE LTD
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
D365 CE + strong Power Automate A high-growth Microsoft Partner is looking for a Senior D365 CE Functional Consultant to join their expanding Customer Engagement practice. This is a senior, client-facing role for someone who knows CE inside-out, can lead workshops, shape solutions … remote role with occasional client visits, open to candidates across the UK or Ireland . Key Responsibilities Lead functional delivery across D365 CE (Sales, Customer Service, Marketing, core CRM) Run discovery workshops and translate requirements into clear solution designs Configure CE, manage build cycles, and support testing and deployment ...

Alliances / Vendor Manager

Hiring Organisation
SCC
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 55 K
Revenue-Generating Activities: Develop and execute joint go-to-market and growth plans with assigned vendors to increase revenue, gross profit, pipeline creation, and customer engagement across the Enterprise and Networks business.Certification and Compliance: Maintain and improve SCC’s vendor accreditations, certifications, and specialisations by coordinating training, tracking … that expand SCC’s vendor value proposition, including marketplace partnerships, services alignment, and other vendor-led growth programmes that enhance route to market and customer relevance.Financial Management: Maximise vendor investment by securing and managing rebates, marketing development funds, business development funding, and other commercial incentives, ensuring effective allocation, governance ...

Marketing Director - LG & TEC

Hiring Organisation
The Access Group
Location
Loughborough, Leicestershire, United Kingdom
Salary
£ 60 K
quality, and scale while challenging outdated practices.Position Access LG-TEC as the innovative partner driving AI-powered transformation across UK local government.Market leadership and customer growthPosition Access LG-TEC as the go-to provider for councils, local authorities, and care organisations.Raise market visibility through PR, thought leadership, conference speaking … sector engagement.Develop strategies to grow revenue within the existing customer base through product adoption, cross-sell, and service expansion.Continuously refine the Ideal Customer Profile to ensure all marketing targets the right organisations.Digital and dataOversee integrated campaigns using SEO, SEM, social media, email, content marketing, and webinars — tailored ...

Insights Manager

Hiring Organisation
Inizio Engage
Location
Ashby-De-La-Zouch, Leicestershire, UK
Employment Type
Full-time
lead and develop our Business Insights & Analytics capability. This is a key role for someone who can combine commercial thinking, strong analytical delivery, stakeholder engagement and team leadership. You will help the business make data led decisions while also supporting the development of scalable insight and analytics services … healthcare, outsourced services or consultancy environment. You will bring: Experience in commercial analytics, business insights or sales force effectiveness Strong understanding of pharmaceutical sales, customer engagement models and the NHS environment Experience delivering market analysis, segmentation, forecasting, territory design and performance reporting Advanced Excel skills and experience with ...

Senior Marketing Executive (Full or Part time)

Hiring Organisation
Interaction - Kettering
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Part Time, Work From Home
Salary
£40,000
consistent brand messaging across all channels Digital Marketing & Website Management Manage website content, landing pages and digital updates Support social media activity and online engagement Improve digital visibility and campaign performance Website design and coding experience (HTML/CSS or similar) is desirable Design & Video Content Produce marketing materials … maximise opportunities Track campaign performance within CRM systems Email Marketing & Collateral Create email campaigns and marketing templates Produce presentations, brochures and digital assets Support customer engagement activity Events & Exhibitions Attend UK-wide events, exhibitions and demonstrations Support planning, setup and post-event follow-up Capture content during events ...

Backend Developer (Azure)

Hiring Organisation
Amtis Professional Ltd
Location
Birmingham, Solihull, West Midlands (County), United Kingdom
Employment Type
Contract
Contract Rate
£425 - £475/day OUTSIDE IR35
Auth0 — authentication flows, token validation, and secure API integration. D365/FinOps integration — OData API, entity model, and data export patterns. Microsoft Dynamics 365 Customer Engagement (CE) — familiarity with CE configuration, customisation, or development. A significant portion of the broader programme work will be delivered ...

Business Development Executive (Internal Sales)

Hiring Organisation
Interaction - Kettering
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
close Follow up quotes and leads to maximise conversion rates Maintain regular contact with prospects to progress deals Meet and exceed individual revenue targets Customer Engagement Confidently engage decision makers via phone, email and online channels Understand customer needs and position appropriate solutions (full training provided) Build ...

Email Marketing/CRM Assistant

Hiring Organisation
Camping and Caravanning Club
Location
Coventry, West Midlands, United Kingdom, Tile Hill, West Midlands (County)
Employment Type
Permanent
Salary
£25500/annum
maintenance of email marketing campaigns. This role helps ensure the delivery of timely, accurate, and on-brand email communications that support lead nurturing, customer engagement, and conversion goals, upholding the Club brand standards. Daily duties and responsibilities will include: Assist in the build, testing, scheduling, and deployment ...

Network Security Engineer

Hiring Organisation
Amtis Professional Ltd
Location
Solihull, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£44000 - £47000/annum Fully Remote Working
wants to grow into a Cyber Focussed Architecture position over time delivering a range of network and security focused projects across our clients customer base. This role will suit someone who is a current network engineer with 3-5 years experience and wants to move into a career … project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead ...

Enterprise Client Account Director

Location
Metropolitan Borough of Solihull, England, United Kingdom
small portfolio of complex enterprise accounts. You’ll build trusted relationships with senior and executive stakeholders, develop a deep understanding of each customer’s business and ensure they maximise the value of the Pinewood.AI Automotive Intelligence Platform and our growing portfolio of AI solutions. You’ll work closely with … identify opportunities to increase platform adoption, introduce additional products and capabilities, and build strategic account plans that support retention, revenue growth and measurable customer outcomes. Working closely with Delivery, Product, Support, Sales and other teams across Pinewood.AI, you’ll act as the senior internal voice of the customer ...

Deal Architect

Hiring Organisation
Version 1
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 60 K
DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … linchpin between customers, sales, delivery, and domain specialists—ensuring that the final solution is winnable, deliverable, cost‐optimised, and aligned with the customer’s business outcomes.Key Responsibilities1. Deal & Solution Architecture LeadershipLead the architecture of complex, multi‐tower solutions covering cloud, data, digital engineering, service management, platforms, and application modernization.Translate ...

International Technical Sales Manager (Channel Partners)

Hiring Organisation
Rise Technical Recruitment
Location
Birmingham, West Midlands, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£70000 - £100000/annum Bonus + Car/Car Allowance
Develop and deliver regional sales growth strategies across the Middle East, Israel, Africa and Eastern Europe. Lead and develop channel partners to improve performance, customer engagement and market reach. Monitor pipeline, forecasting and sales activity to drive profitable growth. The Candidate: Experience managing distributor and agent networks ...

Customer & Marketing Insights Lead

Hiring Organisation
LHH
Location
Birmingham, England, United Kingdom
About the Role LHH is partnering with a leading international manufacturing and engineering business is seeking a Customer & Marketing Insights Lead to drive data-led decision making across its EMEA operation. This is a highly visible role with significant influence across marketing, commercial, sales, product and leadership teams. … responsible for transforming complex customer, pricing, commercial and marketing data into actionable insights that drive revenue growth, improve profitability and strengthen customer engagement. Combining advanced analytics, commercial acumen and stakeholder engagement skills, you'll build scalable reporting solutions, develop insight frameworks and help establish a single source ...