11 of 11 Remote/Hybrid Customer Engagement Jobs in the Midlands

market leading client is looking for an experienced Change Project Manager to run a number of Customer Engagement and Customer Journey optimisation initiatives. Previous experience as a business change project manager working on customer focused/customer journey enhancement tasks in large scale organisations will ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs in customer-facing roles (retail, hospitality, call centre, recruitment etc.) Curiosity about how businesses work and a desire to learn professional sales skills No formal sales ...

within budget, and to a consistently high standard. You’ll work closely with product, architecture, operations, and client stakeholders to drive delivery excellence and customer satisfaction. Key Responsibilities Lead and develop high-performing delivery teams Own end-to-end SaaS delivery and software implementation Build delivery plans, roadmaps … governance frameworks Ensure projects meet deadlines, budgets, and quality standards Manage delivery financials, forecasting, and invoicing Drive strong communication and client/customer engagement Collaborate with architecture, operations, and product teams Champion continuous improvement across digital delivery and delivery processes Skills & Experience Robust experience in a SaaS delivery ...

encouraged to find the right fit for the business, rather than just hitting a sales quota. Ownership: This role will lead their customer engagement and marketing strategy, with the freedom to shape how the company tells its story to the sector. Consultative & creative: The company doesn’t sell ...

Youll be encouraged to find the right fit for the business, rather than just hitting a sales quota. Ownership: This role will lead their customer engagement and marketing strategy, with the freedom to shape how the company tells its story to the sector. Consultative & creative: The company doesnt ...

Youll be encouraged to find the right fit for the business, rather than just hitting a sales quota. Ownership: This role will lead their customer engagement and marketing strategy, with the freedom to shape how the company tells its story to the sector. Consultative & creative: The company doesnt ...

working closely with engineering teams. This position will have responsibility for developing business across the UK and European markets, with a strong emphasis on customer engagement through regular travel. You will be responsible for prospecting & developing new business opportunities, managing strategic accounts, and supporting a global network … service Income protection benefits Contributory pension scheme Job Responsibilities: Identify and develop new business opportunities across targeted sectors and regions. Manage and grow key customer accounts, building long-term relationships at engineering and management level. Work closely with internal engineering and project teams to define customer requirements ...

basis: As a Tier 2 Cyber Security Analyst, youll work within the CSOC to detect, investigate, and respond to advanced security threats across customer environments. Youll support the CSOC Manager with day-to-day operations, act as a technical escalation point for analysts, and provide out-of-hours escalation … will continue to evolve as AI-driven detection, automation, and response capabilities are introduced. You will: Investigate, triage, and respond to security alerts across customer environments Support the tuning and maintenance of SIEM detection rules alongside senior analysts Carry out proactive threat analysis and support threat-hunting activities ...

basis: As a Tier 3 Cyber Security Analyst, youll work within the CSOC to detect, investigate, and respond to advanced security threats across customer environments. Youll support the CSOC Manager in day-to-day operations, act as a technical escalation point for analysts, and provide out-of-hours escalation … will continue to evolve as AI-driven detection, automation, and response capabilities are introduced. You will: Develop, tune, and maintain SIEM detection rules across customer environments Conduct proactive threat hunting and threat intelligence research Act as a senior escalation point for Cyber Security Analysts Coach and mentor analysts, supporting ...

below. A growing European streaming technology vendor is expanding into the UK and is looking for a senior Pre-Sales Engineer to lead technical customer engagements from first evaluation through to delivery. If you have a strong background in video infrastructure and want a role with real ownership, this … worth a look. The Role This is a senior, dual-function position covering the full technical customer journey from first evaluation through to live production. You will work alongside the UK and European sales teams as the primary technical voice, and then own delivery once contracts are signed. Lead ...

below. A growing European streaming technology vendor is expanding into the UK and is looking for a senior Pre-Sales Engineer to lead technical customer engagements from first evaluation through to delivery. If you have a strong background in video infrastructure and want a role with real ownership, this … worth a look. The Role This is a senior, dual-function position covering the full technical customer journey from first evaluation through to live production. You will work alongside the UK and European sales teams as the primary technical voice, and then own delivery once contracts are signed. Lead ...