2 of 2 Desktop Support Engineer Jobs in the Midlands

Desktop Support Engineer - London Salary up to £35,000-40,000 A leading London client seeks a Desktop Support Engineer to handle all IT queries for office visitors, including the Tech Leadership team. The role requires strong communication skills, the ability to work under pressure, and expertise in Intune, AutoPilot, and other MS tools … to support the Service Desk. Occasional travel to the Burton head office for meetings is expected. Key skills and responsibilities, Extensive experience working with and supporting Microsoft technologies, software, and operating systems, including D365, O365, Active Directory, Exchange, Windows 10/11, Server 2016+, Azure, Intune, BitLocker, and the Power Platform. In-depth expertise in PC hardware setup and … configuration. Solid understanding of networking concepts such as LAN, WAN, and VPN. Demonstrated ability to lead small-scale projects related to desktop support for personal computers and peripherals. Strong analytical abilities. Excellent communication skills and professional telephone etiquette. Prior experience on an IT Service Desk. Genuine enthusiasm for information technology and a demonstrated technical aptitude. Results-driven and More ❯

Daventry. 100% Onsite role JD: L2 resource oversee and guide resources as a Lead Engineer. He should provide daily/weekly/monthly reports to client and TechM. Application Support on Client PCs Installation and deinstallation of applications Troubleshooting of applications Support with application questions Installation/deinstallation of software applications. Installation/deinstallation of site-specific software … as needed. PC hardware support Issue of new hardware Dismantling of old hardware physical patching of network connections to the network switch Error analysis in case of hardware failures Troubleshooting of defective hardware In the case of warranty claims, triggering, monitoring, and completing the fault clearance with the manufacturer IT relocations Hardware preparations (staging, application installations, upgrades) Printer support … e.g., Line printer, Label printer, Laser printer, large format printers In the case of warranty claims, triggering, monitoring, and completing the fault clearance with the manufacturer IPHONE and IPAD support Setup of mobile devices such as iPads, DWT (Digital Workstation Tablets), and iPhones Troubleshooting of end devices Support for user questions regarding hardware and software Media technology support More ❯