Business Analyst
- Location
- Stoke-on-Trent, England, United Kingdom
workshops, process mapping, and validation sessions. Capture and document As-Is and To-Be processes using industry-standard techniques (e.g. BPMN, UML) and perform gap analysis. Produce clear and concise documentation such as requirements specifications, impact assessments, and stakeholder matrices. Act as a bridge between technical and non-technical … influence and challenge constructively. Experience working in waterfall, agile, or hybrid delivery environments. Solid understanding of core BA practices including: Business process modelling Gap and root cause analysis Desirable Experience Exposure to system or billing platform implementations (Ideally not essential) Experience using tools such as Jira, Azure DevOps ...