26 to 47 of 47 ITIL Jobs in the Midlands with Remote Work Options

including GDPR & Data Protection Act 2018, ISO:27001 etc Experience in dealing with a wide range of Information Security matters and operating in an ITIL based environment. Strong problem-solving ability, with flexibility to think creatively and adapt to and implement rapidly changing environments and services. Incident management experience and more »

the Dynamics 365 and Power Platform. Strong knowledge of Power Apps such as Model Driven Apps and Canvas Apps. Knowledge of IT infrastructure and ITIL Processes. Exposure to working on projects using Agile and DevOps methodologies. To discuss this exciting opportunity in more detail, please APPLY NOW for a no more »

have. Qualifications Required: Oracle Cloud Infrastructure 2023 Architect Associate (1Z0-1072-23). Desirable: Oracle Certified CNC administrator, Hashicorp Terraform Associate, Oracle Linux Certification, ITIL Additional Information Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years experience in a more »

Development Lifecycle methodologies Familiar with at least one help desk and customer support tool. Proficient in Software Testing and Quality Assurance methodologies. Proficient in ITIL processes and practices. Proficient in Business Process Analysis (as-is and to-be). Additional advantageous skills, experience, and familiarity: Two years experience in a more »

KPIs and SLAs are achieved as expected. Work to identify and deliver root cause & service improvements to network and voice services. Work within the ITIL service operations framework to ensure best practice processes are executed as expected to ensure service availability is maintained. Work with the wider team to ensure more »

You will deliver against project milestones and outcomes, customer commitments and satisfaction measures. What are we looking for in the successful candidate? PRINCE2 Practitioner ITIL Foundation Certificate (V3 or V4) Previous experience of working in a Service Transition or Senior Service Introduction Manager role Working on client facing projects Working more »

technical teams. Ability to multitask, manage multiple streams of activity and shift focus regularly. Leadership experience within mature and regulated technology environments, for examples ITIL, PCI-DSS and ISO27001. Knowledge of team measurement, MI reporting and stakeholder management. Degree level qualifications in a technology related subject. Experience working in a more »

submit your application to our client in conjunction with this vacancy only. Key skills: Awareness of asset management technology and scanning tools, experience with ITIL framework, experience with databases and SQL query language. more »

opportunities for the service to implement change and improvements effectively. Managing a team of 30 IT support workers. Experience: Managing a team Report writing ITIL qualification would be desirable Compliance with ICT strategy, legislation, and regulations. MUST have IT Support experience Stakeholders relationships MUST have experience in managing large teams more »

case management/finance solution. Strong proficiency in system documentation interpretation and creation. In-depth understanding of social care procedures and terminology. Familiarity with ITIL and ISO27001 standards. What will you get? Basic salary of up to £45,000 per annum 26 days holiday + bank (increasing to 31) Local more »

The Role As an IT Support Analyst, you will act as the first point of contact for all IT enquiries from colleagues, using an ITIL based framework. Delivering excellent customer service, you will respond to enquiries via telephone, email, a self-service portal and in person, resolving incidents in accordance … SharePoint, Online Exchange - Remote desktop management tools - Anti-Virus management - Print management You will also need: - Experience within a customer facing environment - Familiarity with ITIL framework - A full, valid driving licence and use of a vehicle The closing date for this role is 2nd June 2024. Other organisations may call more »

Service Delivery supporting roles Required skills and experience: Successful candidates will have strong Service Design, IT operations and service management experience across the full ITIL lifecycle Knowledge and understanding of IT operating models and concepts such as SIAM, DevOps, SAFe Agile and Cloud operating models Confident working directly with a … consultancy experience in ITSM, Business or Digital consulting Ability to demonstrate either Service or Business Architecture, IT Governance, Business Change and Programme Management experience ITIL (MP, SL or Expert), LEAN, COBIT, TOGAF, CMMI certifications As a Disability Confident employer, our aim is to ensure that disabled applicants who meet the more »

IT Services and Business Change, additionally interacting with business teams, as and when required Maintain good customer relationships Managing compliance and patching, vulnerability management, ITIL BAU Queue management, small project work within the customers time frames, providing technical advice and recommendations where required Managing documentation, taking ownership and updating knowledge … IP Protocols Routing and Switching fault resolution Understanding of Firewalls and security technologies Experience of ICMP/SNMP monitoring tools Experience of VMWare NSX ITIL certification. more »

experience of supporting and working with enterprise SAP systems across key modules A working knowledge and understanding of application architecture and system interfacing principles. ITIL Foundation qualified or a demonstrable experience of the ITIL Service lifecycle. Excellent problem-solving skills. Business Analyst, or consultative skills, experience, working with customers to more »

for a reputable charity based in Corby. This hybrid role offers a unique opportunity to contribute to a cause while leveraging your expertise in ITIL and JIRA. Key Responsibilities: Lead and manage a team of 4 Service Desk Analysts. Oversee daily operations of the service desk, ensuring efficient and effective … resolution of IT issues. Implement and maintain ITIL best practices to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with other IT teams to enhance overall user experience. Requirements: Proven experience as a Service … Desk Manager or similar role. Strong knowledge and practical application of ITIL frameworks. Proficiency with JIRA or similar service management tools. Excellent leadership and team management skills. Strong problem-solving abilities and a customer-focused mindset. Benefits: Competitive salary range of £48,000 - £60,000. Flexible hybrid working arrangement. Opportunity more »

Support Developer | ASP.Net | C# | ITIL | SQL Server | Oracle | Software Support Job Title: Support Developer Location: Birmingham (Hybrid or Fully Remote) - Please note that only applicants from the UK will be considered for this position. Salary: £35,000 - £40,000 per annum + Benefits Applause IT seeks an experienced Support Developer … Oracle, Java, SSRS, SSIS IIS configuration, AJAX Non-technical Skills: Strong problem-solving abilities. Excellent communication skills. Conscientious and proactive work ethic. Familiarity with ITIL/ITSM environments. Ability to lead a support team. Ready to make a difference? Please hit APPLY NOW!!!! Support Developer | ASP.Net | C# | ITIL | SQL Server more »

Who we are looking for As an Infrastructure Engineer, you will be using your varied technology skills to support, maintain and manage a range of diverse technologies. The Infrastructure Systems team are responsible for the lifecycle management of compute and more »

Support Developer | ASP.Net | C# | ITIL | SQL Server | Oracle | Software Support Job Title: Support Developer Location: Birmingham (Hybrid or Fully Remote) - Please note that only applicants from the UK will be considered for this position. Salary: £35,000 - £40,000 per annum Applause IT is hiring an experienced Support Developer to … Skills: HTML/CSS, ASP.Net, JavaScript, jQuery, Bootstrap Entity Framework, Oracle, Java, SSRS, SSIS Non-technical Skills: Conscientious and proactive work ethic. Familiarity with ITIL/ITSM environments. Ability to lead a support team. Does this role sound like it could be the right fit for you? APPLY NOW!!!! Support … Developer | ASP.Net | C# | ITIL | SQL Server | Oracle | Software Support more »

is a combined operational based position operating within the IT Service Management team. Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to the success of the role. To support the IT Change & Configuration Management function to help reduce risk … changes. Technical/Professional Qualifications/Requirements At least 5 years' experience in a similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Data modelling and reporting. Strong customer service orientation, good communication, teamwork … manage multiple priorities and stakeholders in a fast-paced environment. Willingness to participate in continuous learning and training initiatives. Proven track record of managing ITIL processes in medium to large organizations. more »

team. In this role, you will oversee a team of four, ensuring the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize … service delivery processes using ITIL frameworks. Utilize JIRA for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a Service Delivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership more »

have responsibility for implementing an already advanced Technical Services Improvement Plan, but also for assessing those plans and evolving them where appropriate, using either ITIL aligned processes or similar best practice methodologies. It will involve ensuring accurate documentation, managing stakeholders who want different, sometimes conflicting outcomes from the same process … and Experience: It is essential that you have: * Experience creating and implementing Service Design and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety of stakeholders with conflicting priorities It is desirable that you have: * Experience with implementing … Configuration Management Databases in a major tool, e,g. ServiceNow * ITIL Foundation, or better, Qualified How to apply As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. Inspire People will assess your application against the more »