Ready to lead a team that makes a real difference in how our customers experience technology? Apply today and let's start the conversation. Key Responsibilities: Service Delivery Management: Oversee the day-to-day operations of the technical support team, ensuring all service requests are addressed within customer SLA's and maintaining high standards of service delivery. Team … Management: Lead, mentor, and develop the technical support team, providing guidance and support to enhance their skills and performance. Customer Facing Service Reviews: Conduct regular service reviews with customers to ensure their needs are being met and to identify areas for improvement. Complaints Management: Handle customer … complaints effectively, ensuring timely resolution and maintaining customer satisfaction. Upstream Reporting: Provide regular reports to directors on service performance, team activities, and any issues that need to be addressed. System Maintenance and Upgrades: Oversee regular system checks, updates, and maintenance to ensure optimal performance and security compliance. Project Management: Lead and manage IT projects, including systemMore ❯
keeping with PAS2035 systems, work in support of the Head of Retrofit to deliver an exceptional design/coordination service to the business, work closely with all other management staff and internal departments. Embark on a transformative journey as a Senior Pas/Tech Manager in the expanding realm of whole-house retrofitting. This role presents an unparalleled … opportunity to spearhead operational excellence and drive forward our mission to transform energy efficiency and sustainability in residential properties. Key Responsibilities Resource Management and Staffing: Ensure optimal staffing levels across CCS service delivery sites by actively managing and coordinating team resources. Drive accountability across all design teams, promoting a performance-driven culture that supports effective and timely service … actionable solutions. Willing to gain further qualifications in operational business management. Good knowledge of budgeting, forecasting, and financial reporting as it relates to operational management. QMS or process-driven system creation/management of document systems and control systems. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
Applicable Limited
countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing. As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national … Business Teams and the SAP Teams toward developing a best practice data creation, maintenance, governance, quality and efficiencies Manage and oversee the migration of legacy data into the destination system/solution. Ensure that all rules are applied and implemented in the master data. Implement best practice project and master data management processes and systems to facilitate … of the processes for Data Cleansing, Data Migration and MDG integration of MDG Data Objects including Business Partner (Customer, Vendor etc) and MDG Financial Objects. Co-ordinate across legacy system to identify impacts and support development of solutions. Provide input for the planning of the MDG implementation Responsible for process design, configuration, assistance with testing, requirements gathering and ultimately More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Rolls-Royce plc
your best - wherever and whenever you work. What you will be doing: Leadership: Technical leadership for technology verification program, including but not limited to coaching junior engineers, project management, stakeholder management, technical leadership. Development of test specifications for the rig with a range of subject matter experts from different teams. Identifying the testing, instrumentation and equipment … for electrical equipment required and managing their delivery and integration into the test facility to meet project timescales. Defining the requirements and managing the design of the rig control system(s), which is likely to include working with other teams to develop, as well as some aspects of software development and debugging. Working with subject matter experts to identify … investigations. Knowledge Sharing: Leads the sharing of Best Practice; represents the area as an authority in their defined subject; provides concise justification for decisions; records and captures salient information in reports and systems. Who we're looking for: Professionally qualified Engineer (UK minimum BEng degree or other national equivalent, higher degree preferred) with a background in aerospace electrical More ❯
Pearl Assurance House, George Street, Grimsby, England
Avant Skills Academy
Head of Centre to ensure delivery and curriculum plans are available to learners and employers Inputting learner and employer data accurately into the ManagementInformationSystem Updating learner and employer data accurately throughout the learner journey Checking data in the ManagementInformationSystem, resolving any validation errors and correcting any … incorrect financial profiles to ensure that correct funding can be claimed and requested Inputting data accurately onto the online e-portfolio system for learners and employers as required, throughout the learner journey, ensuring that the account is archived when the learner leaves Supporting the updating of electronic forms on the ManagementInformationSystem and … e-portfolio system Ensuring that learners are registered accurately and timely for their respective qualifications/end point assessment Ensuring that learners certification are recorded and processed accurately and timely Providing invigilation support as required Following up destination and progression of all learners Utilising the managementinformationsystem to produce reports Sending and receiving More ❯
detail, has commercial acumen and is passionate about in-depth analysis. Gaining a full understanding of the structure, content and functionality of the company's asset managementsystem as quickly as possible. Efficiently navigating the company's document management and storage system. Ensuring that information held on the asset managementsystem … external audit inspection. This will include, but not be limited to: Scrutinising investment agreements and related legal documents. Interpreting capitalisation tables and other relevant portfolio company records Checking information to companies house records. Collaborating with fund administrators. Liaising with the investment team and the legal and finance teams. Validating and correcting errors identified. Ensuring that there is a More ❯
Ledbury, Herefordshire, West Midlands, United Kingdom
TXP
email, and remote tools. Troubleshoot and resolve issues related to hardware, software, printers, and network connectivity . Log, track, and manage support tickets using the internal ITSM/ticketing system . Escalate unresolved issues to 2nd/3rd line support teams as needed. Assist with user account management (Active Directory, Microsoft 365). Support device setup , configuration … and deployment (laptops, desktops, mobile devices). Maintain accurate documentation of issues, fixes, and procedures. Deliver excellent customer service and communicate technical information clearly to non-technical users. Requirements Previous experience in a 1st line IT support or helpdesk role (minimum 1 year preferred). Strong knowledge of Windows 10/11 , Microsoft Office 365 , and basic networking More ❯
paced FMCG environment, you will support Operational and Commercial business partners by developing solid costing processes, controls and reporting, utilising newly implemented ERP and BI tools to evolve managementinformation, and support and drive change to help increase competitiveness and value throughout the business. This role is incredibly varied and every day you will have the … desk, instead you will need to be developing relationships with colleagues outside of finance and supporting a wide range of projects and business improvements. Supported by the senior management team, and you will have every opportunity to be successful and further develop your career. Key responsibilities to include: Working with key stakeholders, evolve management reporting utilising … newly implemented ERP and BI reporting tools. Analyse Financial and Business data to assess and challenge performance, and to assist management decision making. Evolve and embed recently implemented standard costing methodology, throughout the organisation. Take a hands-on approach with the Sales and Operations teams to assist and guide activities ranging from new business development and commercial pricing More ❯
for ambitious player with a range of interpersonal and technical skills to support the digitalisation journey of Uniper in the UK Submit your CV and any additional required information after you have read this description by clicking on the application button. We are Uniper At Uniper, we are pro-actively transforming the world of energy whilst at the … Manage year on year IT change CAPEX budget 3Milllion, & OPEX of 2Million Lead a strong community of PM’s IT Bas, Developers and testers, ensuring oversight of resource management and planning. Define the optimum target operating model, bespoke people strategies and implement the required programme for upskilling talent both on site and remote locations serving our UK Trading … hear from the candidates with below skill set: Extensive experience in energy trading power (Preferred UK Power intraday and Day Ahead) University degree level qualification or equivalent in information Technology, business, engineering subjects would be desirable but not essential Significant Energy Trading Risk Managementsystems experience Significant experience leading projects and teams. Strong IT delivery & managementMore ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
MONTPELLIER RESOURCING ASSOCIATES LIMITED
a fantastic opportunity to play a key role in driving data-led decision-making in a client-focused environment. The role will focus on interrogating client data , analysing managementinformation (MI) , and delivering clear, actionable insights to support strategic and operational goals. Key Responsibilities of the Data Analyst to include: Analyse and interpret client data to … BI or Tableau) High attention to detail with excellent problem-solving abilities Confident communicator, able to explain complex data to non-technical stakeholders Experience in financial services, wealth management, or private banking is an advantage Whats on Offer: Competitive salary and benefits package Hybrid working options A collaborative and professional team environment The opportunity to influence data strategy More ❯
culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued Required Qualification: Basic: Bachelor's degree with preferred study in Computer Science, Information Science, InformationSystemsManagement, Math, Statistics, Operations Research, or Engineering At least 4 years of experience with Information Technology. Candidate must be located More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Fusion People
architecture, data governance and end-end processes. Performance tuning of BODS ETL and data models. Use the local repository metadata to generate reports for input into program and management reporting cycles. Move the projects from DEV to SIT, SIT to UAT and UAT to PRD. Schedule transformation jobs in Management Console to produce data load files … delivering solutions to an agreed standard using industry standard methodologies. Proven experience working in a small team delivering technical solutions to project requirements. Bachelor's Degree in an InformationSystems Field or preferably at least 3 years plus experience designing and/or delivering BODS ETL solutions/programs. Desirable Business Objects Data Services certifications (highly desirable). … Experience in one or more SAP full lifecycle implementations using SAP BODS ETL toolset. Knowledge of Master Data Management and SAP MDM/MDG products. Experience in SAP functional areas such as Finance, Cost Controlling, Supply Chain, Contract Management and Plant Maintenance. --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender More ❯
of the team is aligned to one or more clients and works closely with other Data team members, our clients, and colleagues across other disciplines such as: Client Management, Strategy, Search, Social, Media, User Experience, and Technology. In this role you will contribute to data-driven projects across one or more client accounts. You will have support from … how data fits into a client's overall strategy Understands the breadth of data services and crafts Owns elements of the data process such as syntax and taxonomy management and QA Able to manage data team responsibilities within cross-capability projects Participates and presents within larger presentations to clients Translates data into visuals (charts and graphs) that demonstrate … to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company More ❯
cyber technology and domain technology specific experience, ideally supported by vendor specific accreditations - Experience leading a high performing and diverse team is essential, including prior experience in budget management business planning. - Deep understanding of Security Frameworks: notably, the Network & InformationSystems Regulations (Cyber Assessment Framework), IEC62443, OG-86 and ISA-99; and evidence that security architecture … Modern Application architectures, cyber operations and OT/ICS critical infrastructure protection. - Experience in systems design and delivery including analysis, design, implementation, testing and support. - Excellent senior stakeholder management, influence and communication experience. - Hold or able to successfully achieve Government SC vetting. Rewards and benefits As you help us to shape the future, we’ve shaped our rewards More ❯
Northampton, Northamptonshire, UK Hybrid / WFH Options
Drax
cyber technology and domain technology specific experience, ideally supported by vendor specific accreditations - Experience leading a high performing and diverse team is essential, including prior experience in budget management business planning. - Deep understanding of Security Frameworks: notably, the Network & InformationSystems Regulations (Cyber Assessment Framework), IEC62443, OG-86 and ISA-99; and evidence that security architecture … Modern Application architectures, cyber operations and OT/ICS critical infrastructure protection. - Experience in systems design and delivery including analysis, design, implementation, testing and support. - Excellent senior stakeholder management, influence and communication experience. - Hold or able to successfully achieve Government SC vetting. Rewards and benefits As you help us to shape the future, we’ve shaped our rewards More ❯
cyber technology and domain technology specific experience, ideally supported by vendor specific accreditations - Experience leading a high performing and diverse team is essential, including prior experience in budget management business planning. - Deep understanding of Security Frameworks: notably, the Network & InformationSystems Regulations (Cyber Assessment Framework), IEC62443, OG-86 and ISA-99; and evidence that security architecture … Modern Application architectures, cyber operations and OT/ICS critical infrastructure protection. - Experience in systems design and delivery including analysis, design, implementation, testing and support. - Excellent senior stakeholder management, influence and communication experience. - Hold or able to successfully achieve Government SC vetting. Rewards and benefits As you help us to shape the future, we’ve shaped our rewards More ❯
cyber technology and domain technology specific experience, ideally supported by vendor specific accreditations - Experience leading a high performing and diverse team is essential, including prior experience in budget management business planning. - Deep understanding of Security Frameworks: notably, the Network & InformationSystems Regulations (Cyber Assessment Framework), IEC62443, OG-86 and ISA-99; and evidence that security architecture … Modern Application architectures, cyber operations and OT/ICS critical infrastructure protection. - Experience in systems design and delivery including analysis, design, implementation, testing and support. - Excellent senior stakeholder management, influence and communication experience. - Hold or able to successfully achieve Government SC vetting. Rewards and benefits As you help us to shape the future, we’ve shaped our rewards More ❯
cyber technology and domain technology specific experience, ideally supported by vendor specific accreditations - Experience leading a high performing and diverse team is essential, including prior experience in budget management business planning. - Deep understanding of Security Frameworks: notably, the Network & InformationSystems Regulations (Cyber Assessment Framework), IEC62443, OG-86 and ISA-99; and evidence that security architecture … Modern Application architectures, cyber operations and OT/ICS critical infrastructure protection. - Experience in systems design and delivery including analysis, design, implementation, testing and support. - Excellent senior stakeholder management, influence and communication experience. - Hold or able to successfully achieve Government SC vetting. Rewards and benefits As you help us to shape the future, we’ve shaped our rewards More ❯
Immingham, North East Lincolnshire, UK Hybrid / WFH Options
Drax
cyber technology and domain technology specific experience, ideally supported by vendor specific accreditations - Experience leading a high performing and diverse team is essential, including prior experience in budget management business planning. - Deep understanding of Security Frameworks: notably, the Network & InformationSystems Regulations (Cyber Assessment Framework), IEC62443, OG-86 and ISA-99; and evidence that security architecture … Modern Application architectures, cyber operations and OT/ICS critical infrastructure protection. - Experience in systems design and delivery including analysis, design, implementation, testing and support. - Excellent senior stakeholder management, influence and communication experience. - Hold or able to successfully achieve Government SC vetting. Rewards and benefits As you help us to shape the future, we’ve shaped our rewards More ❯
alert: Security Service Manager Function: Cyber Security Unit: Networks Location: Snowhill, Birmingham, United Kingdom Salary: Competitive with Great Benefits The role holder will own the complete security service management of a security sub domain by maximising the potential of the security capabilities within that, which form our overall security architecture. The role will include making sure security service … management is documented clearly and able to communicate our position for each security domain capability. This will ensure that we are actively pre-empting trends to help shape our future direction by continuously driving improvement to get the very best value to meet business needs from the products and services that we provide. The role will provide analytics … and insights to drive the right decisions in both short and long term scenarios by utilising expert security service management knowledge. This is a great opportunity to be part of a dedicated security architecture team that own, drive and shape security strategies today and into the future. This role is hybrid (3 days in office) and can be More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
National Grid plc
of deliverables into business submissions. What You'll Have Qualified Accountant (ACA, ACCA or CIMA) with post-qualified experience at a senior level. Significant experience in reporting financial information, as well as planning, forecasting, and budgeting across a variety of projects. Experience interacting and managing a broad range of stakeholders and working across multiple teams to deliver objectives … and desired levels of quality. Pragmatic, can adapt quickly to a changing environment and can adapt approaches and utilize and align skills to different customer groups. Strong stakeholder management, influencing and collaboration skills. Strong results orientation. What You'll Get Competitive salary dependent on experience. Plus: Up to 20% Annual Bonus (based on personal and company performance … care arrangements fall through (six paid days each year as standard with the option to purchase further days) Access to apps which support health, fitness and wellbeing Further Information This is a hybrid working role from our Warwick office with circa 2 days in the office. The closing date for this vacancy is Midnight 14 February 25, with More ❯
development through to subcontractor management. Implement DfMA Solutions to consultant designs and drawings to produce technically compliant DfMA Strategies, and interrogate designs and manufacturing drawings to ensure efficient information flow to our Manufacturing Facility. Integrate the design process, understanding key design phases and how they fit into the overall project programme, considering the multi-disciplinary nature of design … and its impact on DfMA works. Actively contribute to the RDC (Request for Design Change) procedure for changes in design information of commonly used DfMA materials and identify optimal materials for use in engineering and construction projects. Support work-winning activities by producing collaborative DfMA strategies and building DfMA Cost Plans. Ensure DfMA Solutions are designed and delivered … we support applicants with long-term health conditions and disabilities through the 'Offer an interview' scheme. Please inform us of any adjustments needed prior to interview. For more information or alternative formats of the application, contact More ❯
end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do Operations Management Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team … cross-functional meetings. Participate actively in transition and project meetings, ensuring a timely flow of information. Pass on knowledge standards, provide training, and support new employees. Projects & Change Management Support projects to optimize and expand existing services (operational processes, systems, transactions, IS interfaces). Identify process gaps and continuously drive automation and process improvements. Participate actively in change More ❯
Northampton, West Northamptonshire, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
legalities and commercial governance. Driving operational decision making and performances via specialist SME knowledge of a dedicated area within Operations. This providing specialist support to the Senior Operations Management Team up to UK board level and the business through cost and contract performance measurements and visibility. To ensure Operations performance measurements are interrogated and reported within agreed timescales … monthly reporting for Operations combining report production with improving the customer experience. To propose and implement operational and strategic improvements to enhance customer satisfaction, internal cost control and Management Information. To undertake relevant bench marking with both European subsidiaries and external organisations in order to establish Operational best practice. To provide the input for KPI reporting highlighting areas … with recommendations for corrective actions. To propose, monitor and influence the Operations budget to meet the UK Company financial objectives. To communicate the effect of SHARE processes and or system changes which impact or influence the Operations division. Transformational Project involvement and leadership to optimise Operational performances Develop effective processes for the future operating model, including paperwork flow and More ❯
supportive team of clinical systems professionals. You will support the implementation, maintenance, and optimisation of clinical informationsystems within Navigo. The post holder will provide specialist advice, system configuration, and ongoing support to clinicians and administrative staff, ensuring that electronic patient records (EPRs) and other clinical systems meet the operational and strategic needs of Navigo. You will … contribute to system upgrades, testing, data quality initiatives, and change management processes, with a particular focus on improving digital maturity in mental health settings. This role is ideal for someone with a keen interest in digital healthcare, excellent problem-solving skills, and a proactive approach to supporting frontline teams. About us Hello! We are Navigo. We look … navigo.recruitment@nhs.net Job description Job responsibilities CLINICAL SYSTEMS Responsible for the technical configuration and ongoing optimisation of the organisations clinical systems, including TPP SystmOne, InPhase Quality ManagementSystem, and other relevant platforms. Collaborate with Clinical Leads and system suppliers to ensure configurations meet organisational requirements, national dataset standards, performance indicators, and contractual obligations. Use expert knowledge More ❯