Technical Services Manager (MSP)
- Hiring Organisation
- Career Cross Limited
- Location
- Worcester, Worcestershire, United Kingdom
- Employment Type
- Permanent
- Salary
- £45000 - £60000/annum plus excellent benefits
operations, meet SLAs/KPIs, and handle senior technical escalations. Technical Governance: Maintain technical standards, documentation, and change control processes. Project Delivery: Oversee Microsoft 365 migrations, network upgrades, and cyber security rollouts. Pre-Sales & Vendors: Support solution design, review technical proposals, and manage vendor relationships. Compliance: Support alignment with … track record in managing technical support teams and IT project delivery. Skills: Strong understanding of SLAs, KPIs, process improvement, and stakeholder management. Tech Knowledge: Microsoft 365 ecosystem, Azure, networking (routing/firewalls), VoIP, and Cyber Security. Licence: Full UK driving licence. Technical Requirements Microsoft 365 ecosystem Exchange Microsoft ...