Northampton, Northamptonshire, East Midlands, United Kingdom
GXO Logistics
Company description: GXO Logistics Supply Chain Inc. Job description: Drive innovation at GXO Logistics as our CRM Systems Manager - leading the design and delivery of cutting-edge Salesforce solutions that power business growth. Were looking for a visionary CRM Systems Manager to take charge of our dynamic CRM ecosystembuilt around Salesforce Sales Cloud, ServiceCloud, Data Cloud, Tableau, and more. In this high-impact role, youll drive strategic design, implementation, and support of CRM solutions that power our business forward. In addition, you will provide technical leadership, guidance, and support to the team to deliver high-quality, scalable, and efficient solutions, in addition to acting as a mentor to peers and junior developers. … attractive benefits package which will be discussed further during telephone interview.Your benefits pack includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme More ❯
/EXPERIENCE Skills Strong Troubleshooting skills - Proficient Informed Decision Making - Proficient Relationship Management - Proficient Effective Communication - Proficient Time Management - Proficient Continuous improvement - Proficient Project Management - Proficient IT Proficiency - Proficient Salesforce Administrator (Admin 201) - Proficient ITIL - Desirable Behaviour Integrity Adaptability Customer Focused Innovative Self motivated Respect Resilience Decision Making Problem solving Experience Knowledge of Waste Management or Utilities (desirable) Proven … experience in business processes, systems and data Proven experience in systems support QUALIFICATIONS Essential 2-3 years of experience in an IT or Salesforce-related role Salesforce Admin 201 (ADX201) Btech/A level (technical or sciences) Understanding of incident, problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL … Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales/ServiceCloud) KEY RISKS (Refer to the specific risk assessments) LINK/DOCUMENTATION Office Working Risk Assessment Display Screen Equipment (DSE) Procedure .pdf TRAINING & DEVELOPMENT Essential Mentoring and coaching on applications and systems Developmental Discuss with your Manager and People Development Business Partner your More ❯
/EXPERIENCE Skills Strong Troubleshooting skills - Proficient Informed Decision Making - Proficient Relationship Management - Proficient Effective Communication - Proficient Time Management - Proficient Continuous improvement - Proficient Project Management - Proficient IT Proficiency - Proficient Salesforce Administrator (Admin 201) - Proficient ITIL - Desirable Behaviour Integrity Adaptability Customer Focused Innovative Self motivated Respect Resilience Decision Making Problem solving Experience Knowledge of Waste Management or Utilities (desirable) Proven … experience in business processes, systems and data Proven experience in systems support QUALIFICATIONS Essential 2-3 years of experience in an IT or Salesforce-related role Salesforce Admin 201 (ADX201) Btech/A level (technical or sciences) Understanding of incident, problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL … Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales/ServiceCloud) KEY RISKS (Refer to the specific risk assessments) LINK/DOCUMENTATION Office Working Risk Assessment Display Screen Equipment (DSE) Procedure .pdf TRAINING & DEVELOPMENT Essential Mentoring and coaching on applications and systems Developmental Discuss with your Manager and People Development Business Partner your More ❯
