3 of 3 Senior IT Support Jobs in the Midlands

We are seeking an experienced Senior IT Support Engineer to join a fantastic international business based in Worcester. The ideal candidate will provide expert technical support and play a key role in maintaining and improving our IT infrastructure. What you'll be doing: Delivering high … level technical support to internal users and clients Troubleshooting and resolving complex hardware, software, and network issues Managing IT incidents and requests to ensure timely resolution Collaborating with IT teams to implement system upgrades and improvements Documenting procedures, system configurations, and troubleshooting guides Providing mentorship and guidance … to junior IT support staff What you'll need: Proven experience as an IT Support Engineer or similar technical role Strong knowledge of Windows and/or Linux operating systems Experience with networking concepts, protocols, and troubleshooting Familiarity with common hardware and software environments Excellent problem More ❯

Senior IT Support Engineer - MSP - 45K Location: East Midlands Industry: IT Salary: £40000 - £45000 per annum + Pension, 25 days holiday Posted: 04/09/2024 Description: Are you a Senior IT Support Engineer with client-facing experience? Do you have experience … Virtualisation? Are you comfortable working on the design of new implementations & projects as well as BAU? ROLE: We have a Client facing 3rd Line IT Support role with a UK MSP. We are looking for good all-rounders, engineers that can work in multiple technology environments, and enjoy … company standards Contribute to analysis of current resourcing usage and future requirements to ensure resource and systems are at the correct level to achieve IT Service target Contribute to the monitoring of performance against contractual service targets and take appropriate action as required to deliver to IT Service More ❯

Job Description: Maintaining a strong focus on customer service is paramount for addressing all support inquiries while adhering to service management principles. We are looking for an entry-level employee to join our team. If you are willing to learn and develop, this position is ideal for you. Requirements … are desirable. Responsibilities: Assist with administrative and operational tasks. Answer calls and manage correspondence. Organize and maintain files and documents. Participate in projects and support daily activities. Benefits: Transportation allowance. Meal allowance. Medical assistance. Training and professional development opportunities. More ❯