76 to 100 of 118 Service Delivery Jobs in the Midlands

sales strategy for growth, focusing on driving new business and building strong relationships with vendors and suppliers, whilst ensuring a high standard of quality service delivery to their customers. The role will suit someone who can think creatively, is ambitious and can build a solid team around them. more »

To provide first line helpdesk support to Pathology system users. Analysing and resolving complex problems and queries taking appropriate action to maintain an optimal service or logging them with 3rd party support organisations and informing the Pathology IT Manager if the problem is not resolved within the service … are fully briefed on the system and system faults. To assist in the daily operations in the Pathology IT support team ensuring a quality service through appropriate action taken to optimise the service to users in line with the overall business needs and organisational requirements. To carry out … and giving of information. Qualifications Essential Good Standard of General Education to A level standard or equivalent. Desirable ECDL or equivalent knowledge Diploma in Service Delivery or IT Customer Service or equivalent demonstrable experience to the same level. Disclosure and Barring Service Check This post is more »

of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems will be committed to providing an exceptional level of customer service will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors knowledge of ISO9001; 14001; BBA accreditation would … the confidence to manage your own time and prioritise your workload with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems reward package completion Bonus on delivery of Project paced, varied work to affect … change in a thriving SME company offering a market leading product portfolio and service to the construction industry You will deliver a challenging, business-critical project Candidates who are currently a Project Manager, Project Leader, Project Quality Manager, ISO9001 Quality Lead, Manufacturing Project Manager, Quality Systems Project Manager, Quality more »

This role is pivotal in providing essential call handling services, including telecare and telehealth, to support the health, independence, and well-being of our service users. You will be instrumental in delivering not only routine responses but also emergency assistance, demonstrating your ability to manage critical situations with empathy … Duties and Responsibilities: Provide empathetic and efficient call handling for a variety of services, including out-of-hours repairs and housing enquiries. Support the delivery of Technology Enabled Care Services and assistive technology solutions, ensuring a tailored approach for users, their families, and carers. Coordinate with emergency services, healthcare … Maintain meticulous manual and digital records in compliance with our data protection standards. Work within a team environment to foster a supportive and effective service delivery culture. Essential Skills and Qualifications: Excellent communication skills in handling sensitive situations with tact and understanding. Strong organisational abilities to prioritize tasks more »

to be highly motivated and enthusiastic to supervise, teach and support your team of Imaging Department Assistants. The Imaging Directorate provides 24/7 service delivery, and we are continually investing in the upgrade and modernisation of our imaging equipment. We have a solid support network of staff … to maintain a professional) and courteous conduct in difficult/contentious situations *Keen to learn and able to use own initiative Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Queen Elizabeth Hospital Mindelsohn Way Birmingham West Midlands B15 2TH Employer's website https:// more »

About the role As a Managing Implementation Consultant you'll be responsible for leading, coaching and delivering implementation and consultancy activities for Zellis customers on multiple aspects of their solutions or services delivery.You'll be a subject matter expert in more »

Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a Customer … Service Engagement Advisor, armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You'll be an … integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling more »

programme and provide end to end technical leadership and ownership for post-sales engineering of the customer solution. Engage with pre-sales, product engineering, service delivery, service assurance and the customer, through the design, delivery and migration stages. Deliver level 4 support for design related support … consist of but not limited to MPLS, Ethernet, IPsec, Managed Security Services, SD-WAN, Managed Hosting and Cloud. The TDA will own the technical delivery of the work-stream in the complex global programme and will be the technical interface between the customer, product teams, and project management during … service delivery. Close engagement with pre-sales, technically validating solutions proposed are deliverable and all technical aspects are clearly defined. The TDA accepts the technical ownership of the solution at the point of sign off. Lead customer facing technical workshops requiring excellent communication with the ability to articulate technical more »

Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close more »

responsible for advisory services to infrastructure clients in the UK and beyond. You will focus on areas such as (regulatory) business planning, asset strategy, service delivery, risk management, and asset management maturity (ISO55001). You will also provide support to the wider business in asset management best practice. … and home. You will be required to travel to client offices 2 days a week. Key responsibilities include; Work with senior management on project delivery Own and develop great relationships with senior client stakeholders Support Director and Associates on identifying opportunities and the development of proposals for future commissions more »

mapping and Geomatic surveying. They focus on larger scale projects using the latest digital technology. Their mission is to deliver a professional and personal service, regulated at all times by RICS controls and underpinned by strong ethical. They strive to lead the market in digital surveying and service delivery adding value to their customers at every stage of the mapping and surveying journey through an agile and dynamic approach. As a Utility Surveyor, your role will involve supporting Senior Surveyors and Project Managers to conduct surveys in a variety of different environments. The types of survey more »

Junior IT Service Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior … Service Delivery Manager armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You'll be … an integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity more »

FIELD SERVICE ENGINEER - ANNUAL PACKAGE of £60,000 PLUS : CRANES & LIFTING EQUIPMENT – WEST MIDLANDS - UP TO £42,000 BASIC SALARY + OVERTIME (£18,000) COMPANY VEHICLE AND BENEFITS - STRUCTURED TRAINING AND PROGRESSION: Are you a qualified engineer who has hands-on experience with any lifting equipment? Who is looking … Who have a track record of developing their staff? If the answer to the questions is yes, then this is the role for you. Service Engineer role with a focus on Cranes and Conveyors, covering the West Midlands. You will benefit from a stable organization, who train their staff … depending on experience. Lots of overtime with an average extra of £18,000 overtime pay annually across the existing team members. Main Accountabilities: Field Service role – covering the West Midlands PPM maintenance of cranes Breakdown maintenance and fault finding Installation of new kit Inspection of lifting equipment Clear customer more »

exciting and rewarding opportunity is available within the North Lincs and NHS Talking Therapies Care Group for a highly organised, productive and enthusiastic Continuous Service Improvement Manager , who will be a key driver for change and transformation directly in the Care Group and the wider Trust. Suitable for an … services and process improvement, the successful applicant will have outstanding communication, analytical and influencing skills and be able to establish strong working relationships to delivery key priority programmes aligned with the Trusts Clinical Strategy and 28 Promises. To be a key driver for change and transformation on behalf of … an active role in managing the scope, objectives and priorities for the programmes. Main duties of the job Engaging at the front line of service delivery with staff to deliver service improvement, change and transformation coordinated by the Clinical Leadership Executive, with support from the central Change more »

Looking for an IT Apprentice to join our Service Delivery Team. The initial focus will be IT procurement, asset configuration and asset management. Long term upskilling to enable you to provide 1st line IT support. Role Taking ownership of IT hardware requests, ensuring regular, yet appropriate updates are … vendor certifications in addition to the Level 3 Information Communication Technician apprenticeship qualification: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and commission more »

Job Title: Planning Coordinator Job Type: Permanent Location: Solihull (Hybrid) Salary: Up to £32,000 D.O.E Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of the worlds … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »

Job summary West Midlands Ambulance Service positively welcomes diversity and aims to be a truly inclusive place to work. We are looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference. The Trust is currently under-represented in terms of people from BME backgrounds … to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers. Main duties of the job An exciting opportunity has become available for a fixed term Telecommunications Engineer to join our well established team … UK driving licence and access to a vehicle is essential. If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or more »

leadership to the Specialist Haemostasis and Flow Cytometry section at our Birmingham Children's hospital. The Children's site provides a paediatric and neonatal service including diagnosis of leukaemia, haemoglobinopathies and bleeding disorders plus providing an acute service for ED, Intensive Care Unit (PICU) and support of cardiac … take the department forwards, with some major projects in progress such as the introduction of a new LIMS across the region and help shape service delivery. Appointment to Band 7 would require good theoretical and technical competence of specialist haemostasis assays together with some experience of management support. Flow … the job Under the direction and working together with the Section Head, you would be supporting the leadership and management of theSpecialist Haemostasis laboratory service delivery: 1. To help support service delivery and development of the Specialist Haemostasis and Flow Cytometry section. 2. To help support more »

ability to innovate, modernize, and support services that provide patient care/assistance. The position will be at the forefront of contributing to the delivery of a professional, proactive customer focused service. The post holder will provide administration and co-ordination within IT Operations using Techshop and the ITSM … that the logistical requirements of IT Equipment is maintained (orders, site and location, required equipment) to ensure efficiency of installations for planned\unplanned work. Delivery and if required, installation of IT equipment which requires minimum technical setup such as mice, keyboard, headset,camera, monitor or that have been prior … configure by a member of the IT Operations Team Attend appropriate team discussions/meetings in support of service delivery. Assist with providing on job training, supported by SOPs for new starters, or current team members to maximise knowledge, transferring information to enhance individual(s) and team performance allowing more »

Job summary An exciting opportunity has arisen within the Northamptonshire Continuing Healthcare Service for a Band 3 Administrator. The ideal candidate will have proven experience of working in a busy administrative function and ideally suit an administrator who wishes to providing support to patients and their families. Excellent oral … are essential. Main duties of the job To deliver an effective and competent level of administration within the Continuing Healthcare Team, promoting good customer service and effective working relationships. The post holder will be responsible for inputting and maintaining data on data systems, together with the associated correspondence, ensuring … Assessors, including contacting individuals and family members/representatives and other relevant professionals, as required. Collation and preparation of relevant documentation in support of service delivery. To support clinical brokerage function in the setting up of care packages, as required. Responsible for organising meetings for the department, minute taking more »

Job Opportunity: IT Support Technician Location: Lichfield Salary: £33,000 Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician . Our … and collaborative environment. We value continuous learning and encourage our staff to pursue industry certifications while gaining hands-on experience with cutting-edge technologies, service delivery, and incident response protocols. In return, we offer a competitive salary and an enriching work environment. What We're Looking For: Minimum … social occasions fostering team bonding. Benefit from a family-friendly work environment. Option to join the Company Pension scheme. Access to a Death in Service policy. Join and be part of a team where your skills are valued, and your growth is encouraged. Apply today! In Technology Group Ltd more »

Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Generate referrals from existing Sharp clients with the regional Sharp Account more »

Ensuring that the Incident Management System is used effectively to ensure all details of actions and contact are recorded appropriately. Monitor, respond and action Service Call Queues for the Unified Communications team efficiently and effectively as a part of daily operations. Ensure that all service impacting incidents and … changes are communicated clearly to the business and internally within the department to the appropriate team managers and to the Service Desk via their manager. The post holder will provide access to the telephone switch rooms and the distribution points. Logging of faults/warranty claims with system and … Have high-level awareness of the financial performance of Unified Communications, including achievement of financial targets, balancing potentially conflicting demands of budgetary requirements and service requirements. Deputise for the Unified Communications Team Leader as necessary and where appropriate. Technical Service Delivery The post holder will be responsible more »

is largely split across two sites with provision of serology services at our Blood sciences hub, based at George Eliot Hospital and the molecular service based at University Hospital of Coventry & Warwickshire; although virology testing is performed at all CWPS Trust sites. As the Virology & Molecular Pathology Site/… you will work collaboratively alongside a team of section managers who each hold a lead responsibility (Performance, Quality, IT, Training, R&D) in ensuring service delivery. You will also work closely with the Department Operational Network Manager and senior colleagues from across CWPS, to provide a pan pathology approach … in this role, would then progress to Band 7 Section Manager. Main duties of the job This role includes oversight on all aspects of service delivery for the serology and Covid testing service, based at the hub site. You will work closely with senior colleagues to ensure more »

NHS Derby and Derbyshire Integrated Care Board (ICB), the successful candidate will support the statutory reporting functions of the ICB while providing a proactive service to ICB colleagues and Primary Care (GP Practices and Primary Care Networks). The successful candidate is expected to work collaboratively with fellow Information … as required. The successful post holder may also be required to perform the Data Protection Officer function as required. Main duties of the job Delivery of a proactive Information Governance service to the ICB, General Practice, Primary Care Networks and supporting digital transformation within the ICB, Primary Care … the workplace. Job description Job responsibilities The role supports the business in driving transformation as well as value for money in planning, commissioning and service; The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery including more »