owing to our robust growth plans that we are expanding our footprint in the Midlands and as such this has created a pivotal role: ServiceManager (Family Assessment Centres) Midlands . If youre eager to advance your career and make a meaningful impact to the lives of … many, join our dynamic Senior Management Team across the Midlands and help transform the lives of our service users! Job Title: ServiceManager Location: Midlands Responsible to: Head of Operations Key Responsibilities: Lead and develop high-quality care services. Support and mentor Unit/Home Managers. more »
Digital ServicesManager Operational Technology Hybrid - Birmingham/Manchester/Leeds/Bristol with some travel The Digital ServiceManager - Operational Technology is accountable for the service strategy, design, operation, and continuous improvement for nominated National Highways Digital Services with overall accountable across all … aspects to operate the nominated Digital Service and employed Capabilities (people, process, technology, suppliers, and data/information). You will lead a team of service delivery professional and work with Service Managers, Portfolio and Capability Owners, Centres of Excellence and Suppliers to ensure that the digital … service business goals are met and will authorise changes to service provision, strategy and contribute to audit, risk evaluation and adherence to standards. This is a hybrid role which can be based from one of the following National Highways offices - Birmingham, Manchester, Leeds or Bristol (40% office based more »
Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and …/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted as a single point of contact … within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical issues and problem management, working more »
Northampton, Northamptonshire, East Midlands, United Kingdom
Buildspace Group
Job:Technical ServicesManager Location: Birmingham - Cambridge Salary:£80,000 + Package Job type:Permanent Are you an Experienced Technical Servies Manager looking for a new opportunity working for a high end company. Looking for someone who has come from an M&E consultancy background with … from a M&E Consultancy background as our client which is a Main Contractor feels this will add valuable knowledge to their team. Technical ServiceManager Responsibilities: - Take technical brief from Clients - Contribute to the pitch strategy - Present technical designs to the Client in a simple and more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Saxton Recruitment LTD
Building ServicesManager/M&E Manager Building ServicesManager/M&E Manager - a leading Tier 1 building contractor is searching for a Building ServicesManager/M&E Manager to join their established team in Leicester. … This is an excellent opportunity for a Building ServicesManager to play a leading role within an award winning business focussed the development and wellbeing of their teams. The Building ServicesManager/M&E Manager role will play a key role in the … includes education, healthcare, and commercial projects ranging for £10m - £50m. The company have forecast continued growth creating excellent career opportunities for a Building ServicesManager/M&E Manager looking for new challenges and progression within a leading construction business. They have a full order book more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Meridian Business Support Limited
We are recruiting for an experienced Service Delivery Manager to join an established National Wholesaler. This is a Hybrid Working role , with the office being based in Birmingham (B26 ) GreatSalary + Bonus Scheme Monday to Friday 08:30 17:00 Hybrid working role with occasional Travel Contracted … + No Bank Holiday working, Company Laptop & Mobile Phone, employee focused company that provides great training and up-skilling opportunities to progress As our Service Delivery Manager, you will take ownership of the day- to-day activities supported by a team of 20 experienced IT colleagues. Overseeing … up . Taking ownership on any major incidents , investigating current services and spearhead continuous improvement throughout the department. Ideally you will be an experienced service delivery manager coupled with solid experience of Cyber security . Experience of working in a UK/Global organisation with End User more »
IT Service Delivery Manager/Support Manager 2 days per week in Chesterfield, 3 days per week remotely Inside IR35 Gerrard White is currently seeking an IT Service Delivery Manager/Support Manager for an initial three month contract term … available for work for the next three months. The role will be based within the Infrastructure Team focusing on running the team and department, service delivery management, asset management as well as overseeing a 24*7 monitoring team. Suitable candidates must have demonstrable experience within a similar infrastructure servicemore »
Northampton, England, United Kingdom Hybrid / WFH Options
Nationwide Building Society
Payments ServiceManager (12 month Fixed Term Contract) Salary: Up to £54,000 As a Payments ServiceManager, you’ll own an end to end payment service ensuring it is delivered and maintained in accordance with agreed business and service levels. You … increased value for our customers. This role is within the Electronic Payments value stream in Payments which is responsible for both product ownership and service management for all electronic payment journeys. The role is within the Service Management function within the value stream which is responsible for the … end-to-end service performance management and improvement for all electronic payment journeys such as Faster Payments, Bacs and Cheque payments. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting more »
Agricultural ServiceManager About us Chandlers is a family-owned Company that strives to retain the family feel of an organisation in todays fast-moving world. Chandlers policy is to promote staff from within ensuring that managers and representatives all have grassroots experience. We can feel proud … when we look back at more than 85 years of service to the farming community. We pride ourselves on continuing to give good customer service. Chandlers (Farm Equipment) Ltd has been servicing the needs of the agricultural, vehicle and groundscare industries for over 85 years and are one of … Valtra (Chandlers (FV) Ltd), and JCB (via Chandlers RFM). Along with a full range of complementary machinery from leading manufacturers. As an Agricultural ServiceManager, you will: Be responsible for the organising and managing of a team of skilled engineers working on Agricultural machinery. Coordinate with more »
Corby, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
Position: Service Delivery Manager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated Service Delivery Manager to join their IT team. In this role, you will oversee a team of … four, ensuring the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize service delivery processes using ITIL frameworks. Utilize JIRA … for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a Service Delivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership and communication skills. Ability to more »
FitzRoy are recruiting a ServiceManager for our supported living service in Bingham and our outreach support at home Service covering the Nottinghamshire and Newark area. Our Bingham service provide care and support for one male adult with learning disabilities and behaviours that challenge. … We believe our service users should be empowered and encouraged to participate in life to the fullest and overcome challenges presented by their condition. The team strive to encourage each individual to meet their daily living activities and achieve outcomes bespoke to them. Based at our registered office in … Newark, the Support at home service supports individuals within their own homes across Nottinghamshire and Newark. The team are enablement focused and work with individuals for a few hours each week to focus on core support areas of support to develop daily living skills such as managing finances or more »
Coventry, England, United Kingdom Hybrid / WFH Options
Kapsch TrafficCom AG
for developing a long-term relationship with the customer representatives on all levels – including senior management Prime interface between the customer and the contractor service unit’s also with Kapsch sub-contractors and resolver groups service level management. Recognize and develop technical and financial optimization potentials or post … market potentials in the respective operational management/service contracts and areas. Developing and manage change requests Compliance with customer-related SLA parameters, action plans to address issues. Monthly Service Reports - oversee data collection & inputs from service managers such ach Incident and Problem managers. Provide report commentary … and context. Customer service reviews - organize, chair, minute, track/chase actions. Internal governance meetings - organize, chair, minute, track/chase actions. Sub-contractor service reviews – review performance and identify areas and actions for improvement and adherence to SL’s. Monitoring and design of complaint handling and complaint more »
Technical ServicesManager Leicester £60 - £70,000 per annum We are recruiting for an M&E Technical ServicesManager based in Leicester to take control of asset, service and contract operations on a key shopping centre contract in the region. This will include maintenance audits … targets. • Undertake feasibility studies and then tender and project manage the delivery of renewable energy • Manage internal and external relationships including Client, local authorities, service providers and statutory bodies. • Establish value for money strategies for delivering the technical management service. • Provide technical energy management support & advice to the Asset … services team Nationally, including support deploy training for property management & facilities management. • Co-ordinate with other internal service lines to share knowledge and create alignment in service delivery • Manage asset level legislative and regulatory risks current and future planning across managed assets • Review industry guidelines and utilities regulations more »
To apply for this role you must follow this link :-https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1911810 The CDIO Portfolio Management Function sits within the Chief Operating Officer and are responsible tomaintainan aggregate portfolio view of demand more »
Job:Technical ServicesManager Location: Birmingham - Cambridge Salary:£80,000 + Package Job type:Permanent Are you an Experienced Technical Servies Manager looking for a new opportunity working for a high end company. Looking for someone who has come from an M&E consultancy background with more »
West Midlands, United Kingdom Hybrid / WFH Options
National Highways
Digital ServicesManager Operational Technology Hybrid - Birmingham/Manchester/Leeds/Bristol with some travel The Digital ServiceManager - Operational Technology is accountable for the service strategy, design, operation, and continuous improvement for nominated National Highways Digital Services with overall accountable across all … aspects to operate the nominated Digital Service and employed Capabilities (people, process, technology, suppliers, and data/information). You will lead a team of service delivery professional and work with Service Managers, Portfolio and Capability Owners, Centres of Excellence and Suppliers to ensure that the digital … service business goals are met and will authorise changes to service provision, strategy and contribute to audit, risk evaluation and adherence to standards. This is a hybrid role which can be based from one of the following National Highways offices - Birmingham, Manchester, Leeds or Bristol (40% office based more »
culture, processes, business models & technologies of the internet era to respond to people's raised expectations" [Tom Loosemore's definition of Digital]. The Service Desk Manager is responsible for the operation and delivery of the digital support services function. The post holder will contribute to Service … processes based on the IT Infrastructure Library (ITIL) framework. The post holder will be responsible for the leadership and effective management of the ICT Service Desk teams, contributing to provision of 24x7x365 ICT support for the Group. Please be aware the vacancy may be closed early if receive lots … of applications. Main duties of the job The role also provides critical support to the delivery of major service initiatives, required by the Group. This will include: A senior member of the ICT team leading a team of skilled Technology support and delivery staff who are responsible to their more »
The ServiceManager UK & Ireland manages a team of Field Service Engineers and Service Support administrators to deliver the highest technical standards and quality in the assistance and support we provide to our customers. Candidates should be located in the Greater Birmingham area . Responsibilities … Team Management: Manage the Service team covering UK & IRELAND region ensuring adequate service coverage based on the installed based density in all regions. Able to assess and report on staff capabilities and performance, following and abiding by Company policies and processes. Manage a team of FSEs working nationally … and Service Support staff based in Birmingham, reviewing their annual performance according to the Global Compensation policy and Rewards cycle. Organize workload of Service Engineers and shifts/on duty weekends for chains support, ensuring optimization of resources/time to repair/travel time. Overview quality improvement more »
Technical ServicesManager/Manufacturing/Boston £36k Are you passionate about ensuring quality and safety in food manufacturing? Do you thrive in environments where attention to detail and regulatory compliance are paramount? We're seeking a dedicated Technical ServicesManager to join the team and more »
Telford, Shropshire, West Midlands, United Kingdom
HMRC
. The maturity roadmap has two main target states: establishing core portfolio capabilities and improving delivery for projects and programmes (March 2025); developing IT Service Portfolio Management function as CDIO transitions towards a Product and Platform organisation. Job description The Service Portfolio Manager role will have … pipeline of IT demand, to ensure investments are prioritised aligned with the organisational strategic objectives. Person specification Facilitate prioritisation and demand forecast for assigned service portfolio segments with business areas, e.g., through quarterly business planning cycles. Ensure 'Ideas' (new initiatives) are categorised and triaged accordingly with associated portfolio entry … that key risks and issues are addressed efficiently and effectively. Leads and build relationships with multi-disciplinary teams to support the management of the service portfolio! Retain ownership of pipeline/roadmap for assigned portfolio segments, ensuring insights and governance mechanisms support required decision making. Practice maturity and capability more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Niyaa People Ltd
Job Opportunity : Support ServicesManager Location : Nottinghamshire. Type: Full-Time Salary: £36,000-£41,000 Role Overview: Join our Clients dynamic team to enhance the lives of those using our services. You will lead and manage homelessness and mental health support services, including a mental health helpline, crisis … house, and out-of-hours homelessness provision. Key Responsibilities: Ensure trauma-informed, customer-centered service delivery. Address and learn from complaints promptly. Foster equality, diversity, and individual rights. Maintain strategic relationships with partners and funders. Manage housing services, including property maintenance and tenant support. Lead, develop, and support a more »
University Hospitals Birmingham NHS Foundation Trust
our people are allowed to thrive within their roles by providing better and productive ways of working. You will have responsibility for Problem Management, Service Transition, and Continuous Service Improvement (CSI) on behalf of IT Services. We are looking for an experienced Service Transition & Improvement Manager. If … this is you, please see the Skills for the Information Age (SFIA) aligned Job Description with emphasis on Service acceptance, Problem management, and Business process improvement. We are looking for someone to help us improve our digital maturity, reduce demand, and decrease incidents giving our colleagues a better digital … employee experience (DEX). You will be responsible for analysing data, identifying repeat problems, and facilitating solutions. You will be accountable for ensuring formal service acceptance criteria whilst providing leadership to colleagues who you will advise and support as they prioritise organisational capabilities and apply service improvements. You more »
Technical ServicesManager/Manufacturing/Boston £36k Are you passionate about ensuring quality and safety in food manufacturing? Do you thrive in environments where attention to detail and regulatory compliance are paramount? We're seeking a dedicated Technical ServicesManager to join the team and more »
Uttoxeter, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Euro Projects Recruitment
ServiceManagerServiceManager jobs role/Commissioning manager senior service engineer Manage site service & commissioning of industrial plant/heavy plant (generators, lifting equipment etc.) Servicemanager jobs role managing a team of 8 field engineers … + car as an approx. guide still TBC but rule out if seeking over £65,000 Are you seeking Senior Field Service engineer jobs or Servicemanager jobs in the Stafford, Stoke, Lichfield, Uttoxeter region? Are you a ServiceManager, Service Engineer … Commissioning Engineer or Commissioning manager who is wanting to work for a highly profitable business? Company Info & Notes on the ServiceManager jobs role Company is part of a £95m larger group of businesses. They are highly profitable Manage a team of field servicemore »
Role: National ServiceManager - Specialist Cleaning Salary: £38k-£40k Benefits: £5k car allowance Job Status: Permanent/Full-Time Location: West Midlands - National remit, but would need to also spend time in Manchester Vacancy Reference: VR/05134 Role Description: Bridge Recruitment is delighted to be networking … for a National ServiceManager on behalf of our client, a leading provider of specialist cleaning and hygiene services across various sectors. As National ServiceManager, you will be responsible for coordinating teams of regional specialist cleaning technicians, ensuring customers are receiving a first … class service. You will monitor performance levels to ensure tasks are being completed on time and to the highest standard. The ideal National ServiceManager will have proven experience in Cleaning/Specialist Cleaning and will have a minimum of three years' experience in a managerial position more »