Service Manager Jobs in the Midlands

Services Manager
England > Midlands

The median Services Manager salary in the Midlands is £50,000 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 215 227 257
Rank change year-on-year +12 +30 +30
Permanent jobs requiring a Service Manager 34 88 65
As % of all permanent jobs advertised in the Midlands 0.49% 0.74% 0.71%
As % of the Job Titles category 0.53% 0.79% 0.79%
Number of salaries quoted 28 64 51
10th Percentile £41,025 £32,500 £35,500
25th Percentile £46,250 £40,938 £41,251
Median annual salary (50th Percentile) £50,000 £55,119 £52,500
Median % change year-on-year -9.29% +4.99% +10.53%
75th Percentile £56,938 £64,531 £62,500
90th Percentile £65,500 £65,000 £68,750
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% +9.09%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,457 11,206 8,240
% of permanent jobs with a recognized job title 92.14% 94.36% 89.64%
Number of salaries quoted 2,795 8,325 4,631
10th Percentile £27,025 £26,250 £28,750
25th Percentile £32,500 £33,750 £37,500
Median annual salary (50th Percentile) £48,500 £47,500 £52,500
Median % change year-on-year +2.11% -9.52% +5.00%
75th Percentile £63,125 £60,750 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £57,000 £53,500 £60,800
% change year-on-year +6.54% -12.01% +1.33%

Service Manager
Job Vacancy Trend in the Midlands

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Manager in the Midlands

Service Manager
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Service Manager in the Midlands.

Salary trend for Service Manager in the Midlands

Service Manager
Salary Histogram in the Midlands

Salary distribution for jobs citing Service Manager in the Midlands over the 6 months to 15 May 2025.

Salary histogram for Service Manager in the Midlands

Service Manager
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Midlands region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +20 22 £50,000 -16.67% 35
East Midlands +22 12 £50,000 +25.00% 15
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 15 May 2025, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Service Manager in the job title.

1 21 (61.76%) ITIL
2 19 (55.88%) Service Delivery
3 12 (35.29%) Incident Management
4 10 (29.41%) Social Skills
5 8 (23.53%) Azure
5 8 (23.53%) Service Management
5 8 (23.53%) SLA
6 7 (20.59%) Microsoft
6 7 (20.59%) Change Management
6 7 (20.59%) Disaster Recovery
6 7 (20.59%) ITSM
6 7 (20.59%) Retail
6 7 (20.59%) Continuous Improvement
6 7 (20.59%) Analytical Skills
6 7 (20.59%) Problem-Solving
7 6 (17.65%) ServiceNow
7 6 (17.65%) Degree
7 6 (17.65%) Data Protection
7 6 (17.65%) Collaborative Culture
8 5 (14.71%) Project Management
8 5 (14.71%) Windows
8 5 (14.71%) People Management
8 5 (14.71%) Cybersecurity
8 5 (14.71%) AWS
8 5 (14.71%) Inclusion and Diversity
9 4 (11.76%) Escalation Management
9 4 (11.76%) IBM Cloud
9 4 (11.76%) Cloud Operations
9 4 (11.76%) LogicMonitor
9 4 (11.76%) Tech Ops

Service Manager Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (8.82%) Microsoft Office
Business Applications
1 2 (5.88%) Infor M3
2 1 (2.94%) Remedy ITSM
Cloud Services
1 8 (23.53%) Azure
2 5 (14.71%) AWS
3 4 (11.76%) IBM Cloud
3 4 (11.76%) Microsoft 365
Communications & Networking
1 1 (2.94%) Cisco Firepower
1 1 (2.94%) Firewall
1 1 (2.94%) Internet
1 1 (2.94%) LAN
1 1 (2.94%) WAN
1 1 (2.94%) Wireless
General
1 10 (29.41%) Social Skills
2 7 (20.59%) Analytical Skills
2 7 (20.59%) Retail
3 5 (14.71%) Inclusion and Diversity
4 2 (5.88%) Finance
4 2 (5.88%) Influencing Skills
4 2 (5.88%) Law
5 1 (2.94%) Legal
5 1 (2.94%) Pharmaceutical
5 1 (2.94%) Public Sector
Libraries, Frameworks & Software Standards
1 1 (2.94%) Middleware
1 1 (2.94%) Web Services
Miscellaneous
1 3 (8.82%) Management Information System
2 2 (5.88%) Data Centre
2 2 (5.88%) Legacy Systems
2 2 (5.88%) Mobile App
2 2 (5.88%) Onboarding
2 2 (5.88%) Private Cloud
3 1 (2.94%) Data Protection Act
3 1 (2.94%) SCADA
Operating Systems
1 5 (14.71%) Windows
2 3 (8.82%) Windows 10
Processes & Methodologies
1 21 (61.76%) ITIL
2 19 (55.88%) Service Delivery
3 12 (35.29%) Incident Management
4 8 (23.53%) Service Management
5 7 (20.59%) Change Management
5 7 (20.59%) Continuous Improvement
5 7 (20.59%) Disaster Recovery
5 7 (20.59%) ITSM
5 7 (20.59%) Problem-Solving
6 6 (17.65%) Collaborative Culture
6 6 (17.65%) Data Protection
7 5 (14.71%) Cybersecurity
7 5 (14.71%) People Management
7 5 (14.71%) Project Management
8 4 (11.76%) Cloud Operations
8 4 (11.76%) Cloud Security
8 4 (11.76%) Data Security
8 4 (11.76%) Escalation Management
8 4 (11.76%) Root Cause Analysis
8 4 (11.76%) Tech Ops
Qualifications
1 6 (17.65%) Degree
2 4 (11.76%) ITIL Certification
3 1 (2.94%) CISA
3 1 (2.94%) CISM
3 1 (2.94%) CISSP
3 1 (2.94%) GIAC
3 1 (2.94%) ISACA
3 1 (2.94%) SANS
3 1 (2.94%) SC Cleared
3 1 (2.94%) Security Cleared
Quality Assurance & Compliance
1 8 (23.53%) SLA
2 2 (5.88%) NIST
System Software
1 2 (5.88%) Active Directory
2 1 (2.94%) Virtual Machines
Systems Management
1 1 (2.94%) FortiGate
Vendors
1 7 (20.59%) Microsoft
2 6 (17.65%) ServiceNow
3 4 (11.76%) IBM
3 4 (11.76%) LogicMonitor
3 4 (11.76%) SolarWinds
3 4 (11.76%) Veeam
4 2 (5.88%) Cisco
4 2 (5.88%) Infor
5 1 (2.94%) BMC
5 1 (2.94%) Remedy
5 1 (2.94%) Tenable