4 of 4 Remote Support Specialist Jobs in the Midlands

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

Application Support Specialist Remote £35,000 - £40,000 + Excellent Benefits! Are you a tech-savvy problem solver looking for a rewarding role in healthcare innovation? We have a fantastic opportunity for an Application Support Specialist to join a forward-thinking team dedicated to improving healthcare workflows through advanced software solutions. This is a remote role … international environment. Duties & Responsibilities: Install, upgrade, and test speech recognition and dictation software Apply patches and hotfixes in a controlled, documented way Travel across the UK and Ireland to support software deployments Provide post-implementation technical support and troubleshooting Advise clients on infrastructure and system compatibility Maintain technical and user documentation Escalate complex technical issues when necessary What … access tools Solid networking and TCP/IP knowledge Skilled in SQL Server 2016+ Proficient with SCCM Knowledge of NHS/healthcare software is desirable Experience with enterprise software support Familiar with speech recognition and dictation tools is desirable Full UK driving licence Willing to travel weekly Own car required Salary & Benefits: Salary : £35,000 to £40,000 per More ❯

Oracle HCM Support Specialist Location Hybrid - Onsite in Warwick, 1 Year Contract, Rate £400 - £450 per day (Inside IR35) Key Responsibilities Act as a key contact for support queries related to Oracle HCM, primarily HRMS, SSHR, Workflow, OLM, and related BI reports. Collaborate with helpdesk teams to investigate and resolve tickets, ensuring timely issue resolution within agreed … SLAs and OLAs . Provide troubleshooting support for both technical and functional users, escalating issues as needed. Maintain accurate records of incidents, requests, and resolutions in the service management system. Contribute to the improvement of support processes and documentation. Support knowledge transfer and user guidance across departments. Essential Skills & Experience Strong hands-on experience with Oracle HCM … particularly HR-related modules. Solid background in application support/helpdesk environments , with excellent ticket management practices. Competency in SQL for diagnostics and configuration support. Familiarity with service management tools and helpdesk workflows. Analytical thinking and an ability to solve problems in high-pressure situations. Confident communication skills with the ability to liaise professionally with stakeholders at all levels. More ❯

Infrastructure Support Specialist Full-time | Fully Remote (UK only) | £35,000–£40,000 Are you an experienced Infrastructure Support professional with a solid grounding in AWS? Do you enjoy solving problems, supporting critical systems, and working with a proactive and collaborative team? If so, we’d love to hear from you. About the Role We're looking … for a reliable and technically capable Infrastructure Support Specialist to join our Client Services team. In this role, you’ll support the day-to-day infrastructure operations, assist with service desk queries, and help maintain system performance and reliability across cloud and on-prem environments. You’ll be responsible for managing Active Directory, SSL certificates, and troubleshooting …/CD pipelines, containers, and config management tools (e.g., Ansible) What’s on Offer 25 days annual leave your birthday off Company pension scheme Paid volunteering opportunities Professional development support Recognition for milestones and contributions This is a great opportunity for someone looking to grow in a varied and technically hands-on role, within a flexible and fully remote More ❯