Support Specialist Jobs in the Midlands

Support Specialist
England > Midlands

The median Support Specialist salary in the Midlands is £32,000 per year, according to job vacancies posted during the 6 months leading to 18 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
18 May 2025
Same period 2024 Same period 2023
Rank 200 266 282
Rank change year-on-year +66 +16 +63
Permanent jobs requiring a Support Specialist 57 55 34
As % of all permanent jobs advertised in the Midlands 0.79% 0.46% 0.37%
As % of the Job Titles category 0.86% 0.48% 0.42%
Number of salaries quoted 19 53 13
10th Percentile £27,500 £26,800 £38,636
25th Percentile £29,750 £30,000 £40,000
Median annual salary (50th Percentile) £32,000 £32,500 £50,000
Median % change year-on-year -1.54% -35.00% +33.33%
75th Percentile £36,000 £41,250 -
90th Percentile £37,500 £48,750 £51,480
England median annual salary £40,500 £37,750 £46,000
% change year-on-year +7.28% -17.93% +15.00%

All Permanent IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 6,627 11,377 8,155
% of permanent jobs with a recognized job title 92.43% 94.41% 89.65%
Number of salaries quoted 2,827 8,428 4,582
10th Percentile £27,000 £26,250 £28,512
25th Percentile £32,500 £33,750 £37,500
Median annual salary (50th Percentile) £48,000 £47,500 £52,500
Median % change year-on-year +1.05% -9.52% +5.00%
75th Percentile £62,500 £60,741 £67,500
90th Percentile £75,000 £75,000 £77,500
England median annual salary £56,500 £53,000 £60,800
% change year-on-year +6.60% -12.83% +1.33%

Support Specialist
Job Vacancy Trend in the Midlands

Job postings that featured Support Specialist in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Specialist in the Midlands

Support Specialist
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Support Specialist in the Midlands.

Salary trend for Support Specialist in the Midlands

Support Specialist
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the Midlands region over the 6 months to 18 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +53 41 £31,000 -4.62% 8
East Midlands +20 16 £32,000 +8.47% 4
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 18 May 2025, Support Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Specialist in the job title.

1 53 (92.98%) Microsoft 365
2 48 (84.21%) Microsoft
3 47 (82.46%) Active Directory
3 47 (82.46%) Windows
4 44 (77.19%) Social Skills
5 41 (71.93%) Azure
6 38 (66.67%) Degree
7 36 (63.16%) Cybersecurity
8 35 (61.40%) VoIP
8 35 (61.40%) Windows 10
9 30 (52.63%) WAN
9 30 (52.63%) Retail
9 30 (52.63%) LAN
9 30 (52.63%) CCTV
10 14 (24.56%) Problem-Solving
11 12 (21.05%) Customer Service
11 12 (21.05%) CRM
12 11 (19.30%) Microsoft Exchange
12 11 (19.30%) Migration
12 11 (19.30%) PowerShell
13 6 (10.53%) Network Security
13 6 (10.53%) NetSuite
13 6 (10.53%) Data Management
13 6 (10.53%) Data Analysis
13 6 (10.53%) Windows 7
13 6 (10.53%) Hyper-V
13 6 (10.53%) Firewall
13 6 (10.53%) Apple
13 6 (10.53%) ERP
13 6 (10.53%) DHCP

Support Specialist Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (19.30%) Microsoft Exchange
2 5 (8.77%) SharePoint
Applications
1 6 (10.53%) Microsoft Excel
1 6 (10.53%) Microsoft Office
2 1 (1.75%) Chatbot
Business Applications
1 6 (10.53%) NetSuite
2 5 (8.77%) Dynamics CRM
3 1 (1.75%) Shopify
Cloud Services
1 53 (92.98%) Microsoft 365
2 41 (71.93%) Azure
3 5 (8.77%) Entra ID
3 5 (8.77%) OneDrive
4 1 (1.75%) SaaS
Communications & Networking
1 35 (61.40%) VoIP
2 30 (52.63%) LAN
2 30 (52.63%) WAN
3 6 (10.53%) DHCP
3 6 (10.53%) DNS
3 6 (10.53%) Firewall
3 6 (10.53%) Network Security
General
1 44 (77.19%) Social Skills
2 30 (52.63%) Retail
3 1 (1.75%) Italian Language
3 1 (1.75%) Spanish Language
Miscellaneous
1 30 (52.63%) CCTV
2 2 (3.51%) Self-Motivation
3 1 (1.75%) Social Media
Operating Systems
1 47 (82.46%) Windows
2 35 (61.40%) Windows 10
3 6 (10.53%) Windows 7
3 6 (10.53%) Windows Server
4 5 (8.77%) Android
5 2 (3.51%) Linux
6 1 (1.75%) Mac OS
Processes & Methodologies
1 36 (63.16%) Cybersecurity
2 14 (24.56%) Problem-Solving
3 12 (21.05%) CRM
3 12 (21.05%) Customer Service
4 11 (19.30%) Migration
5 6 (10.53%) API Integration
5 6 (10.53%) Data Analysis
5 6 (10.53%) Data Management
5 6 (10.53%) ERP
6 5 (8.77%) API Management
6 5 (8.77%) Email Management
6 5 (8.77%) Information Security
6 5 (8.77%) ITIL
6 5 (8.77%) ITSM
6 5 (8.77%) Logistics
6 5 (8.77%) Mobile Device Management
6 5 (8.77%) Roadmaps
6 5 (8.77%) Task Automation
6 5 (8.77%) User Experience
6 5 (8.77%) Workflow
Programming Languages
1 11 (19.30%) PowerShell
2 2 (3.51%) C++
2 2 (3.51%) Python
Qualifications
1 38 (66.67%) Degree
2 6 (10.53%) Azure Certification
3 2 (3.51%) Master's Degree
3 2 (3.51%) PhD
Quality Assurance & Compliance
1 6 (10.53%) GDPR
2 5 (8.77%) Cyber Essentials
System Software
1 47 (82.46%) Active Directory
2 6 (10.53%) Hyper-V
Systems Management
1 5 (8.77%) Microsoft Intune
Vendors
1 48 (84.21%) Microsoft
2 6 (10.53%) Apple
3 5 (8.77%) Meraki
3 5 (8.77%) Sage
3 5 (8.77%) Veeam
3 5 (8.77%) Zoho
4 1 (1.75%) PayPal
4 1 (1.75%) Salesforce