3 of 3 Actionable Insight Jobs in Midlothian

constantly helps MO improve efficiency and growth through data insights, has an analytical mindset, and has problem-solving abilities, focusing on delivering actionable insights. Experienced in managing media budgets and working across a diverse range of products/services. Dedicated to coaching digital talent, with a More ❯

part-time basis (2 days per week). The role will involve assessing current Salesforce usage, identifying gaps and inefficiencies, and providing actionable recommendations to maximize platform value, user adoption, and process alignment. Key Responsibilities: Conduct a comprehensive review of how Salesforce is currently configured and More ❯

be doing Extract and analyse contact center/customer interaction data to identify trends, customer sentiment, and root causes of issues. Provide actionable insights to improve customer experience and operational efficiency. Ensure compliance with regulatory and company standards by detecting policy violations and risky language in … Nexidia, Verint, CallMiner, Genesys, or similar, with the ability to optimize and fine-tune models for accuracy. Strong analytical skills to provide actionable insights that enhance customer experience and operational efficiency. Knowledge of Python, SQL, or R for data extraction, statistical analysis, and dashboard/report More ❯