2 of 2 Customer Engagement Jobs in Midlothian

outbound efforts, including confident and effective cold calling. Building and managing partner networks that drive measurable revenue growth CRM Savvy and data driven Knowledge of the hospitality, POS or customer engagement space Knowledge of tools like HubSpot, Notion, Slack, Zendesk or Zapier If youre a experienced Sales Manager looking to take the next step with an exciting SaaS More ❯

GenAI Solutions Consultant to support a strategic request for one of our major enterprise clients. The engagement focuses on designing and advising on GenAI-driven virtual agent and voice AI solutions to transform omni-channel contact centre operations. The consultant will act as a subject matter expert (SME) , helping shape solution direction, evaluate technologies and contribute to client-facing … AI and virtual agent design (voice + chat). Strong hands-on knowledge of Generative AI/LLM platforms . Proven background in contact centre technologies and omni-channel customer engagement. Practical experience with speech-to-text, text-to-speech, voice biometrics . Excellent consulting, pre-sales, client-facing communication skills. Experience working in enterprise-scale engagements under tight … RFI/RFP responses for enterprise AI solutions. Knowledge of cloud platforms (AWS, Azure, GCP) and enterprise integration patterns. Awareness of compliance and regulatory requirements (eg GDPR, PCI). Engagement Benefits Opportunity to shape a high-impact GenAI programme for a major enterprise client. Work in a cutting-edge AI and voice technology environment. Flexible consulting contract with potential More ❯