7 of 7 ITIL Jobs in Midlothian

Key Skills, Experience and Qualifications Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform. A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA. Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical More ❯

client and server operating systems Experience with Microsoft 365 products (Office365, SharePoint, Teams, Exchange Online, etc.) Good understanding of computer systems, mobile devices and other tech products Knowledge of ITIL Incident Management best practices It would be a real bonus if you have: Working experience in a global context is a plus Exceptional analytical and problem-solving skills Advanced collaboration More ❯

organise own workload, multitask, and prioritise work to meet deadlines. Accurate and precise in work. Ability to work under pressure. Preferred Skills Experience and/or a qualification in ITIL methodology. Significantly contributes to the promotion of the department with excellent customer service and team working ethics. Pay range and compensation package This post is temporary for 18 months and More ❯

a proven ability to operate in complex environments. Experience in financial planning and IT asset lifecycle management, particularly for high-volume assets like end-user devices. Working knowledge of ITIL and ERP systems (e.g., Oracle Fusion), especially within procurement and asset management functions. Ability to lead change and influence others, with a track record of motivating teams and improving ITAM More ❯

CI/CD pipelines, ATF automation) and oversee release quality. Security, Risk, and Compliance Implement robust access controls (ACLs, roles), data protection, auditability, and compliance with enterprise policies (e.g., ITIL/ISO/SoX/GDPR as applicable). Stakeholder Engagement Translate business objectives into target-state architectures and roadmaps; articulate trade-offs and recommended approaches to technical and non … strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set technical direction within cross-functional teams. Proficiency with integration patterns (event-driven, batch, near-real-time), MID Server, scripted APIs, and platform security. Excellent communication, leadership … automated quality gates, and environment strategy. Familiarity with identity and access management (SSO/SAML/OIDC, SCIM), and enterprise integration tooling (e.g., MuleSoft , Kafka/Event Bus). ITIL v4 certification or equivalent practical experience. Self-motivated, results-oriented, with strengths in critical thinking and strategic problem-solving. More ❯

technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don More ❯

systems such as Service Now, JIRA or equivalent Desirable Skills Experience in an Investment Management environment Understanding of Charles River Investment Management System (CRIMS) Understanding of Enterprise Scheduling Systems ITIL v4 Foundation ITIL Service Operations Powershell Scripting or equivalent Scripting language Network understanding including Telnet We are proud to be a Disability Confident Committed employer. If you have a disability More ❯