7 of 7 Onboarding Jobs in Midlothian

Customer Onboarding Lead Edinburgh We are working with a high-growth SaaS company making a genuine impact in its sector. Theyre now looking for a Customer Onboarding Lead, someone passionate about delivering exceptional onboarding experiences, driving early product success, and building the processes and teams that make it all scalable. … Supportive, close-knit team environment The chance to work for a company where your contribution has a real, measurable impact The role: As Customer Onboarding Lead, youll take ownership of the entire post-sale journey, from initial setup and technical implementation through to user enablement and early adoption. Youll ...

ownership of incidents and service requests to ensure timely resolution. Coordinate with cross-functional IT teams for issue resolution Support user onboarding, including device setup and account provisioning Manage incidents and service requests using ITSM tools (eg, ServiceNow) Ensure accurate ticket logging, categorisation, and resolution tracking Adhere to SLAs ...

ownership of incidents and service requests to ensure timely resolution. Coordinate with cross-functional IT teams for issue resolution. Support user onboarding, including device setup and account provisioning. Manage incidents and service requests using ITSM tools (eg, ServiceNow) Ensure accurate ticket logging, categorisation, and resolution tracking. Adhere to SLAs ...

adoption outcomes; run negotiation and close. Hit monthly MRR quota with well-attributed pipeline. Handover, market & cross-functional Run a clean handover to onboarding so new customers activate quickly; stay close through early life to surface expansion signals. Represent at events and in the market Work with marketing and partnerships ...

breakdowns tied to revenue and adoption outcomes; run negotiation and close. Hit monthly MRR quota with well-attributed pipeline. Run a clean handover to onboarding and customer success so new customers activate quickly; stay close through early life to surface expansion signals. Represent the business at events ...

clients and support AND's growth. Client assurance: Managing the day-to-day client and AND team needs including clear and timely communications, onboarding and rotations. Commercial management: Maintaining commercially successful accounts with support from the Client Services Director. Responsible for building and sourcing a team for the client, depending ...

Customer Onboarding Lead Edinburgh We are working with a high-growth SaaS company making a genuine impact in its sector. Theyre now looking for a Customer Onboarding Lead, someone passionate about delivering exceptional onboarding experiences, driving early product success, and building the processes and teams that make it all scalable. ...